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Get an overview of this hotel
Townsend motel close to Great Smoky Mountains National Park

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Business center
Smoke-free property

Location

Situated in the mountains, this motel is within 1 mi (2 km) of River Rage Go-Kart Track and Great Smoky Mountains National Park. Great Smoky Mountains Heritage Center and Townsend Visitor Center are also within 1 mi (2 km).

Property Features

Along with a seasonal outdoor pool, this smoke-free motel has a business center and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, tour/ticket assistance, and a garden are onsite.

Room Amenities

All 30 rooms provide conveniences like sitting areas and refrigerators, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find microwaves, premium bedding, and coffee makers.

Languages Spoken

  • English

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Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$104* Per night/room Aug 2 - Aug 3

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 21

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

Service animals are allowed

Service animals are exempt from fees/restrictions

Credit card pre-authorization

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Events/parties not allowed

Contactless check-in is not available

No cribs (infant beds) available

LGBTQ friendly

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 5.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 15 per pet, per night
  • Dogs only
  • 2 per room (up to 45 lbs)
  • Pets cannot be left unattended
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

The seasonal pool will be open from May to September.

Pool access available from 9:00 AM to 9:00 PM.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Townsend Gateway Inn
  • Townsend Gateway
  • Townsend Gateway Hotel Townsend
  • Townsend Gateway Inn Motel
  • Townsend Gateway Inn Townsend
  • Townsend Gateway Inn Motel Townsend

Hotel Amenities

Property Features

Wireless Internet access is complimentary. This motel offers access to a business center and a meeting room. This business-friendly motel also offers a seasonal outdoor pool, tour/ticket assistance, and barbecue grills. Onsite self parking is complimentary.

Townsend Gateway Inn is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Children's games
  • Front desk (limited hours)
  • Business center
  • Tours/ticket assistance
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Swimming pool
  • Outdoor seasonal pool
  • Wheelchair accessible – no
  • Concierge services
  • Pool umbrellas
  • Vending machine
  • Total number of rooms - 30
  • One meeting room
  • Number of floors - 1
  • Number of buildings/towers - 5
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Eco-friendly cleaning products used

Room Amenities

Townsend Gateway Inn offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Premium bedding
  • Separate sitting area
  • Iron/ironing board (on request)
  • Microwave
  • Premium TV channels
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower/tub combination
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)
  • Well-lit path to entrance

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Ziplining nearby
  • Water tubing nearby

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