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Super 8 by Wyndham Downtown Gatlinburg at Convention Center

2.0 star property

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Photo gallery for Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Seasonal outdoor pool
Room, 2 Queen Beds, Non Smoking (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board
Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board
Front of property
Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Pool

Explore the area

Map
417 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪5 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪16 min walk‬
  • Anakeesta
    ‪16 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Oversized Room)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Oversized Room)

  • 399 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 329 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 299 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 299 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

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About this property

Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Gatlinburg hotel walkable to Gatlinburg Convention Center
Along with a seasonal outdoor pool, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a TV in a common area, and a vending machine are onsite. Change of towels is available on request.
Super 8 by Wyndham Downtown Gatlinburg at Convention Center offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Super 8 by Wyndham Downtown Gatlinburg at Convention Center is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 07
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 Convention
Super 8 Convention Hotel
Super 8 Convention Hotel Gatlinburg Downtown Center
Gatlinburg Super 8
Gatlinburg Super Eight
Super 8 Downtown Gatlinburg Hotel Gatlinburg
Super 8 Gatlinburg

Super 8 by Wyndham Downtown Gatlinburg at Convention Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 152 out of 501 reviews
Rating 8 - Good. 146 out of 501 reviews
Rating 6 - Okay. 102 out of 501 reviews
Rating 4 - Poor. 53 out of 501 reviews
Rating 2 - Terrible. 48 out of 501 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great place to stay
I have stayed here many many times. It’s always clean and comfy! Prices are fantastic, and the staff is always helpful!
Stayed 2 nights in Dec 2024

8/10 Good

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Ok, as expected.
Typical for when you stay at a less expensive hotel. Was rundown and you could tell had cheap repairs made where needed. It served its purpose at the minimum level.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Esa

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
These scammers are charging mahor amount for a dog. It is 20 pound, old, well behaving buddy. I did not have service documents with me. Expedia must agree a price for having dogs. The hotel states they have a fee, but never how much take steal. Scammers!
Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Bad time of year!! Way too crowded!!!!!!!!!!! Would probably like it better in late winter- early spring 😚
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Liked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffiny

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great except the room had the smell of weed had been smoked in it but otherwise clean and the staff was wonderful. Our fur baby loved it and was welcomed by each of the staff. Will definitely recommend and stay again.
Stayed 2 nights in Dec 2024

6/10 Okay

Amanda

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities
It was not bad for the price wish parking was a little better
Stayed 3 nights in Nov 2024

10/10 Excellent

Kerry

Stayed 3 nights in Nov 2024

10/10 Excellent

Zahra, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and good stuff .
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good I like the location you can walk to the main street area.
Stayed 3 nights in Nov 2024

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, friendly staff, convenient location. Breakfast needs improvement.
Stayed 2 nights in Nov 2024

8/10 Good

blessie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Baby cockroaches in the bathroom
Stayed 2 nights in Nov 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great fo walking to attractions
Stayed 2 nights in Nov 2024

8/10 Good

Pam

Traveled with group
Stayed 2 nights in Nov 2024

4/10 Poor

Tracie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NASTY NASTY BEDS!!!!
The night i checked in, staff was extremely nice. But thats where it stopped. Upon making the reservations, I requested a sofa couch and a cot or 2 cots. Hotel emailed the room had a sofa bed but would not reply or comment on the cot. Had to funish my own. No problem. I asked for bedding for the sofa bed and the cot. I was given a blanket for each. When i asked for sheets for sheets for cot and sofa. I was questioned and told i had 1 room 2 beds. I explained yes and a cot and sofa bed, 5 people in the room,not couples. Then we inspect the beds, NASTY!!!! NO ONE SHOULD PAY TO SLEEP ON SHEETS OR BEDS THAT NASTY!!!!! I have pictures of the dirty room ans nasty beds. Very disappointing!! I went to get "complementary breakfast " my brother literally came upstairs with his, I walked in to get toast, was told "no you're to late" not 3 minutes after my brother got his.
Stayed 2 nights in Nov 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms ... great location we was able to walk to all the gatlinburg attractions which with 3 teenagers was the goal so they could come as go as they wanted without driving in that traffic! IF there was any downfall its the breakfast wasn't exactly continental it was more snacking.. banana toast 2 cerals! Outside that it was everything that we expected! We would stay there again! We would just pack breakfast the rooms did have a fridge & microwave!
Stayed 2 nights in Nov 2024

6/10 Okay

April

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The front desk person very nice, the parking was tight and hard to maneuver with an SUV. The hotel said no dogs, but clearly someone had a dog 2 doors down whom loved to bark.
Stayed 3 nights in Oct 2024

2/10 Terrible

Murali

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pathetic experience, never recommend
Stayed 3 nights in Oct 2024

4/10 Poor

Missi

Stayed 1 night in Oct 2024

4/10 Poor

Mirtala, Violet

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
)
Stayed 2 nights in Oct 2024

10/10 Excellent

Prateek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, large room, friendly staff
Stayed 4 nights in Oct 2024