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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

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Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Free buffet breakfast
Room, 1 King Bed, Non Smoking, Hot Tub | 1 bedroom, desk, laptop workspace, free cribs/infant beds
Lobby
Indoor spa tub
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
$60
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪17 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪17 min walk‬
  • Place, Sevierville Convention Center
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(24 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, Non Smoking, Balcony

8.2 out of 10
Very good
(21 reviews)
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(34 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 455 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(15 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Suite, Non Smoking

  • 455 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Sevierville hotel close to Wilderness at the Smokies
A hot tub, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool, and a hot tub are on site.
In addition to a seasonal outdoor pool, Quality Inn & Suites Sevierville - Pigeon Forge provides a hot tub and a children's pool. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered. This Sevierville hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn & Suites Sevierville - Pigeon Forge is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to August
Pool access available from 10 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 319 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 190 out of 1004 reviews
Rating 4 - Poor. 102 out of 1004 reviews
Rating 2 - Terrible. 133 out of 1004 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

CARLOS

Stayed 2 nights in Jul 2025

4/10 Poor

Stephanie

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I don’t recommend breakfast. The front staff is rude and unhelpful and the pet fee is ridiculous. There’s other hotels in better locations with no pet fees. I ended up paying almost $500 for two nights with the pet fees.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

Didn't clean the room for 2 nights

Stayed 3 nights for a jeep invasion. Had our small chihuahua with us so paid the pet fee on top of that. Room was never cleaned or given flesh towels, etc....both tonights...
Stayed 3 nights in Aug 2025

10/10 Excellent

Lance

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing weekend

Had a good stay, no problems.
Stayed 2 nights in Aug 2025

6/10 Okay

Jeff

Stayed 1 night in Aug 2025

2/10 Terrible

Susan

Traveled with family

Bad Place

This hotel refused to cancel a reservation I had made in error, through hotels.com. I needed a place to stay with my kids, so I paid for the night I arrived there, thinking I had a reservation. When I figured out that the website had switched the date to a week from the actual date, I tried to cancel the reservation with the hotel and the hotels.com website. They both said that the other had the power to cancel, but nobody would actually cancel it. I’m still fighting the charge with my credit card. I don’t recommend using hotels.com or staying at this hotel, which is filthy dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Charles

Business traveler
Disliked: Property conditions & facilities
Old run down facility. I couldn't get the door to room open, I had to go back to office to get someone to get it open for me. The bed was comfortable but the couch was worn out. All the furniture was in poor condition, curtains were in bad shape and coming loose from rod.was probably a nice place at one time but is in need of renovation. Breakfast wasn't much either.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was not the newest but it was clean and close to the convention center. Price was good especially compared to the hotel attached to the convention center was nearly double the price. There is free breakfast which was better than McDonald's. It's not a 4 star restaurant but great if you're trying to save money and have a family to feed. Room was clean with fresh towels, trash taken out and beds made daily. Mattress was comfortable. Nice size fridge and a microwave. No vending machines but a larger Target was a stones throw away. 2 pools but we didn't use them. My biggest complaint was trying to make a left turn out of the parking lot on to the main road. We usually had to turn right, go to the Target parking lot, do a U turn and go left at the traffic light.
Stayed 6 nights in Aug 2025

10/10 Excellent

Pablo

Stayed 1 night in Aug 2025

10/10 Excellent

Krisann

Stayed 1 night in Aug 2025

8/10 Good

Juan

Stayed 1 night in Aug 2025

6/10 Okay

Gabe

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Christopher

Stayed 1 night in Aug 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

6/10 Okay

Glenn

Liked: Cleanliness, staff & service, room comfort

My review

The room was nice and clean. The building is on the older side. The pool areas was nice. My only complaint was the shower head. I'm 6foot 1 and the shower head was below eye level.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth, lewiston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and affordable. Great breakfast.
Stayed 4 nights in Jul 2025

8/10 Good

Javarous

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Stayed 2 nights in Jul 2025

4/10 Poor

Rhonda

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room had a bug in tub and spot in carpet other room under sink was even cleaned dirty tissues thrown down couldn't walk on carpet floors feet would get black had to keep shoes on killed 3 roaches in one of the rooms.
Stayed 4 nights in Aug 2025

4/10 Poor

kellye

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The only 2 things good about this property was the very comfortable king bed and location. The motel is prior to getting into the main traffic of Pigeon Forge and near good shopping and restaurants. So location is a plus. But it needs updated. The shower curtain and drapes smelled of mildew. Carpet was very dirty. Only one person could fit in the bathroom at a time in our King suite bedroom. The TV did not work and the smoke alarm battery was out so it was beeping. We had to take it apart. It was after 2 AM so we couldn’t get an answer at the front desk. You could not hang anything in the closet hanging area because the rod was too close to the top.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amber

Stayed 2 nights in Aug 2025

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was great since we were mainly interested in the flea market, buckees and area stores. The mattress was a bit hard for us. We enjoyed the hot tub and pool.
Stayed 2 nights in Aug 2025

2/10 Terrible

Tiffany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY AWAY

I travel once a month for work so I stay in hotels often this is by far the worst I’ve stayed in. It’s dirty and run down. There were stains on the linens, the exhaust fan in the bathroom didn’t work, all 3 faucets and the shower dripped, there were pee stains around and on the toilet, the shower water pressure and temperature fluctuates, the first two days only the garbage was removed and towels swapped, third day we had to bring our dirty towels to the front desk to get clean ones and take the garbage out. We had to request to have the room cleaned including the beds be done. When we got back from being out all day the room was cleaned but the door to the room was left open!! Thankfully we didn’t notice anything missing. The indoor pool smells like a dirty fish tank. The breakfast area is smell and dirty. There was no point in complaining to the front desk.
Stayed 6 nights in Jul 2025