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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

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Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Free buffet breakfast
Room, 1 King Bed, Non Smoking, Hot Tub | 1 bedroom, desk, laptop workspace, free cribs/infant beds
Indoor spa tub
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
$59
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪17 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪1 min drive‬
  • Place, Sevierville Convention Center
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, Non Smoking, Balcony

8.2 out of 10
Very good
(20 reviews)
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(16 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Suite, Non Smoking

  • 455 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(15 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 455 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(32 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Sevierville hotel close to Wilderness at the Smokies
A hot tub, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool, and a hot tub are on site.
In addition to a seasonal outdoor pool, Quality Inn & Suites Sevierville - Pigeon Forge provides a hot tub and a children's pool. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered. This Sevierville hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn & Suites Sevierville - Pigeon Forge is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to August
Pool access available from 10 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Reviews

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

7.2

Good

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 330 out of 1022 reviews
Rating 8 - Good. 270 out of 1022 reviews
Rating 6 - Okay. 189 out of 1022 reviews
Rating 4 - Poor. 104 out of 1022 reviews
Rating 2 - Terrible. 129 out of 1022 reviews

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service

Please read before booking!

Checking in the night worker was very unfriendly. Had trouble with the door as the lights notification didn't work and the room was in the indoor pool area (noisy) to hear the click. The room smelled like urine. Opened the pull out bed which had sheet on it but with a huge urine stain. No pillows for that bed. Actually they refused saying the hotel didn't have extra pillows. So 3 beds with 4 pillows. We asked for another room which was a little better besides the layer of urine on the toilet. Breakfast was good. Pools were awesome. Water gets cold and hot. It never stayed the same. 2nd day in and they only left us 3 towels. Stood for 10 minutes in the lobby to get more. Not a staff member around. Most of the staff didn't speak English. I probably won't stay there again but it was last minute and so worked out. The only thing going for the place is the option of pools/hot tubs as they have both in door and out door.
Stayed 3 nights in Jun 2025

8/10 Good

terry, Kingsport

Stayed 4 nights in Jun 2025

8/10 Good

wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bed comfortable , breadfast continental
Stayed 2 nights in Jun 2025

10/10 Excellent

Tevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service nice place for a few days good breakfast in the morning a few minutes walk to target store and Publix nice area will stay again
Stayed 2 nights in Jun 2025

4/10 Poor

Maria

Traveled with family
Disliked: Staff & service, property conditions & facilities

Never again

They did not have any drinkable water available for purchase or otherwise, not even at the breakfast, and the bathroom at the front desk/welcome area was out of service. The elevator is not air conditioned.
Stayed 1 night in Jun 2025

10/10 Excellent

Rick N.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good price and good location
Stayed 4 nights in Jun 2025

8/10 Good

Melonee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decently priced and clean

It was a good stay for our family of 5. The room was clean and comfortable. The breakfast was decent. We enjoyed the indoor pool and hot tub. Our only problem was the people who were staying in our room after we checked out, showed up early and their children kept trying to open the door. They kept walking around near our room. This started before 9 am and check out wasn't until 11. Not sure how they knew what room they were getting.
Stayed 2 nights in Jun 2025

4/10 Poor

Christopher

Stayed 1 night in Jun 2025

6/10 Okay

Tina

Traveled with family and small children
Fine for the price.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sabina

Stayed 3 nights in Jun 2025

10/10 Excellent

Franklin

Stayed 1 night in Jun 2025

6/10 Okay

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
I like the room was separated from bedroom
Stayed 2 nights in Jun 2025

6/10 Okay

Logan

Stayed 4 nights in Jun 2025

8/10 Good

kenneth d.

Liked: Cleanliness, property conditions & facilities
Only gave a 3 for amenities because hot tub was a lower temperature than expected
Stayed 1 night in Jun 2025

10/10 Excellent

sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Roxana

Stayed 3 nights in Jun 2025

8/10 Good

Mindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was just fine.
Stayed 4 nights in Jun 2025

6/10 Okay

David

Stayed 2 nights in Jun 2025

6/10 Okay

Joann

Liked: Room comfort
This hotel has a few things to recommend it - location, included breakfast, indoor and outdoor pools, and price. The property is a little dated. The outdoor pool hours are "variable". Breakfast was plentiful, with offerings for everyone (please add grits). The outdoor dining space was never set up and the interior space is limited. Our balcony was really only half usable because one side had the air conditioner exhaust blowing on it. It also overlooked a car dealership's lot and repair garage. Our room was spacious with two distinct living areas, two televisions, refrigerator, microwave, and coffee maker. The room safe didn't work. The bedside lamps were three-way lamps with one-way bulbs, making it necessary to push the on/off switch several times to achieve on or off. There seemed to be a leak somewhere in the roof or wall along the bathroom and dripping could be heard during rainstorms and showers. Probably the most egregious of all the problems was overhearing the staff discuss and mock a customer who had called to complain about her acommodations after her visit. I found their behavior to be rude and unprofessional as they stood at the front desk having their conversation while the custmer was on hold. I easily heard them while seated in the breakfast area. I think this property would benefit from some remodeling, a deep cleaning, and some new staff members.
Stayed 5 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in May 2025

10/10 Excellent

Castine

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything great . only issue was my reserved room given to someone else. longer check-in time. they accomodated me. very apologetic.
Stayed 1 night in Jun 2025

6/10 Okay

Darryl

Traveled with family
Disliked: Cleanliness
It's just a cheap hotel. It's really a motel instead of a hotel. Room doors all exit to the parking lot. The indoor pool was right outside our door. They built a lean-to structure on the end of the building to create the indoor pool. A/C in our room sounded awful, like it was dying and about to burst into flames. It never did, thankfully, and it was still cooling, but we decided to go to another hotel for our last 2 nights. I guess I should have known for only $100 a night. It would have been fine for 2 more nights, most likely, but we wanted to stay somewhere nicer for our last 2 nights.
Stayed 3 nights in Jun 2025

10/10 Excellent

Naomi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing very nice and wonderful people to check in and check out
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Stayed 2 nights in May 2025

8/10 Good

raymond alexander

Traveled with pets, Traveled with family
Liked: Amenities
You get what you pay for.
Stayed 2 nights in Jun 2025