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Howard Johnson by Wyndham Pigeon Forge

2.5 star property

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Photo gallery for Howard Johnson by Wyndham Pigeon Forge

Waterslide
Lobby
Exterior
Lobby
Jetted tub

Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
2162 Parkway, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪3 min walk‬
  • Hatfield and McCoy Dinner Show
    ‪5 min walk‬
  • Island at Pigeon Forge
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪64 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio Suite, 1 King Bed, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Howard Johnson by Wyndham Pigeon Forge

Pigeon Forge hotel walkable to Titanic Museum
This smoke-free hotel features an indoor pool, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite.
Howard Johnson by Wyndham Pigeon Forge offers 63 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide.
In addition to a seasonal outdoor pool and a children's pool, Howard Johnson by Wyndham Pigeon Forge provides a waterslide and an indoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. This family-friendly hotel also offers a terrace, a vending machine, and a picnic area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Howard Johnson by Wyndham Pigeon Forge is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 26 to April 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Pigeon Forge Hotel
Quality Inn Parkway Pigeon Forge
Quality Parkway
Quality Parkway Pigeon Forge
Howard Johnson Wyndham Pigeon Forge Hotel
Howard Johnson Wyndham Pigeon Forge
Howard Johnson Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel
Howard Johnson by Wyndham Pigeon Forge Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel Pigeon Forge

Howard Johnson by Wyndham Pigeon Forge Reviews

Reviews

4.6
Rating 10 - Excellent. 129 out of 1001 reviews
Rating 8 - Good. 110 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 175 out of 1001 reviews
Rating 2 - Terrible. 452 out of 1001 reviews

4.6/10

Cleanliness

5.0/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Monica

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

You get less than what you pay for…

I booked this room back in December 2024 for Spring Break. It was an incredible deal so I didn’t have high expectations, but the name H.J. By Wyndham I thought it wouldn’t be bad. Checked in, room was double booked, so got downgraded. Spent an hour getting a price difference refund. Light switch was broken so the main light was on all the time, toilet seat was broken. They only gave us 2 towels in the room and one face cloth. At the front desk the posted sign said breakfast was 8am to 10am. Went down at 830, no one was at the front desk and there was no continental breakfast. I found someone in the laundry room and asked her about it and she said she would call someone and I was able to ask her for more towels. We waited for 15-20 min and no one came. So no breakfast. No wifi. They said the pool was closed for renovations but I didn’t expect an outdoor pool to be open this early in the season. The workout room was closed. I did like that they didn’t have stairs but ramps to the second floor. We left a day early.
Stayed 3 nights in Mar 2025

4/10 Poor

Kira

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beds were clean but the rest of the room was run down. Dirty fridge, bathroom door off the hinge. Elevator didn’t work, got put on third floor. Staff were friendly but not a great place.
Stayed 1 night in Mar 2025

4/10 Poor

Dawn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room didn't have a coffee pot or cups. They did have a pool indoors but wasn't open and didn't look clean at all.
Stayed 5 nights in Mar 2025

2/10 Terrible

Erika

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
The nastiest place we have ever been we walked in the room and back out and since then my card has been charged FOUR TIMES. The room the pool everything was awful I do not recommend
Stayed 2 nights in Mar 2025

2/10 Terrible

JOSSELIN

Disliked: Cleanliness, staff & service, property conditions & facilities
A very dirty place and in the room there were cockroaches I don't recommend it
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are dirty. The sheets and blankets were dirty the walls were dirty the towels were stained and just looked dirty. Went to Walmart and bought things I needed to feel comfortable.
Stayed 3 nights in Mar 2025

6/10 Okay

Frank

Traveled with family
Disliked: Staff & service
The pool was dirty and didn’t heat and that’s one of the reasons why I came my room was clean. The guy at the front desk was eaten while i was checking in
Stayed 13 nights in Mar 2025

2/10 Terrible

Vanessa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The has to be the worst motel that I have ever stayed in. The staff was unfriendly. You had to go to office to get your exchange dirty towels for new ones and ask for toilet paper. The beds were lumpy and need to be replaced. The lock on the door was missing. Only 1 chair to sit in. Dirty floor..dirty walls. Cleaning staff refised to help
Stayed 5 nights in Mar 2025

2/10 Terrible

Connor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nightmare

The first thing that is worthy of brining negative attention to is the person at the front desk made checking in a nightmare. He was too focused on his game and made me wait 3-5 minutes so he could get to a place where he could pause. After that he informed me of a 70 dollar deposit that he was unsure that I would get back upon checking out. This was where I decided to take my business elsewhere. The lobby looked trashed so I can only imagine what the rooms looked like. This was one of the worst ways to kick off our extended weekend vacation.
Stayed 1 night in Mar 2025

2/10 Terrible

Gabe

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Told me it would be a certain amount then charged me double and the place stunk and had no towels and didn’t have a fridge I would not recommend
Stayed 2 nights in Feb 2025

4/10 Poor

Katrina

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Mandy

Stayed 4 nights in Feb 2025

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
so they were supposed to have a pool the pool was closed. They were supposed to have breakfast. They did not have breakfast. We stood outside for 30 minutes waiting on them to open the door. The lady was rude. The TV didn’t work in the room. They didn’t fix it. The place was dirty. I took a rag and wiped it down and there was black stuff everywhere the whole ride came back, black completely black, and when I took the sheets off the bed, they were big big stains on the bed, and then underneath the bed itself they were sticky stuff and trash all underneath the bed. And I have pictures to prove it.
Stayed 1 night in Mar 2025

2/10 Terrible

rocky

Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
For the money you're not going to be disappointed
Stayed 1 night in Feb 2025

8/10 Good

Chellsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

monica

Disliked: Property conditions & facilities
Well to begin we got there at 245 and told room wasnt ready so waited in parking lot and noone came out of that room went back in at 3 got in room wasnt any wash rags in there so went and got some noticed no coffee pot in room as said so went to front desk and they said o there isnt one in there then when asked if had any was told no then went to front desk ask about ice bucket and was then again informed didnt know that and didnt have any there was no microwave as said the fridge barely worked so went and told them he barely looking up from phone said would get maintenence to come look at it and noone ever showed up worse place we have ever stayed and wolnt ever go back
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yea, no not staying here again.

When we got there we found out the pool was closed. Was charged a $70 fee for damages if there was any. Was told I would get it back after checking out. Got to the room found a hole in the wall. No wash rags only three towels the bathroom door had dirt and grime and there was greenish brownish stuff on the wall going to the bathroom that looked splattered from someone brushing their teeth. The heater had dust dirt and grime in the part that blows out and it looked like under the toilet seat the part that connects to the tank hadn’t been cleaned. Then they were suppose to have breakfast. Surprise surprise there was no breakfast. The only reason I chose this place was for the pool and breakfast. I called them the night I checked in and told them about the hole and surprise they didn’t know about it but said they would make not. I’m so glad I recorded after I say my stuff down.
Stayed 1 night in Feb 2025

10/10 Excellent

Mandy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Genea

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was never anyone at the front desk, the “breakfast” that was supposed to be included was just granola bars and the doors were locked when breakfast was supposed to be available. There was a paper with phone numbers to call because it said they were on the property but no one answered any of the numbers. You can’t get anyone at all to answer the phone. The pool wasn’t opened and we were not informed of the $75 incidental fee until after we were already checking in dont recommend unless your only looking for a cheap place to sleep. The room was decently cleaned.
Stayed 1 night in Feb 2025

6/10 Okay

romaine

Stayed 4 nights in Feb 2025