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Gatlinburg Town Square

2.5 star property

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Photo gallery for Gatlinburg Town Square

Front of property
Microwave
Terrace/patio
Lake
Table tennis

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Air conditioning
  • Parking included
$62
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg Space Needle
    ‪8 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for GTS Studio

1 bedroom, free WiFi, bed sheets

GTS Studio

8.4 out of 10
Very good
(39 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for GTS 1 bedroom Condo

Table tennis

GTS 1 bedroom Condo

8.8 out of 10
Excellent
(65 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTS 2 Bedroom Deluxe

Table tennis

GTS 2 Bedroom Deluxe

9.2 out of 10
Wonderful
(18 reviews)
  • 864 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for GTVH Standard Queen Room

GTVH Standard Queen Room | Terrace/patio

GTVH Standard Queen Room

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for GTV Studio

GTV Studio | Living area | Table tennis

GTV Studio

8.6 out of 10
Excellent
(23 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for GTV 1 Bedroom Condo

Table tennis

GTV 1 Bedroom Condo

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for GTVH Standard King Room

GTVH Standard King Room | 1 bedroom, free WiFi, bed sheets

GTVH Standard King Room

8.0 out of 10
Very good
(75 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for GTS Accessible Studio

1 bedroom, free WiFi, bed sheets

GTS Accessible Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS Accessible 1 bedroom Condo

Table tennis

GTS Accessible 1 bedroom Condo

7.0 out of 10
Good
(7 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for GTS Accessible 2 bedroom Condo

Table tennis

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(7 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for GTS 2 Bedroom Premium

Table tennis

GTS 2 Bedroom Premium

9.2 out of 10
Wonderful
(36 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for GTV Accessible 1 bedroom Condo

Table tennis

GTV Accessible 1 bedroom Condo

9.2 out of 10
Wonderful
(7 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for GTV Hotel Accessible Queen

GTV Hotel Accessible Queen | 1 bedroom, free WiFi, bed sheets

GTV Hotel Accessible Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS 3 Bedroom Condo

1 bedroom, free WiFi, bed sheets

GTS 3 Bedroom Condo

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed

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About this property

Gatlinburg Town Square

Gatlinburg hotel walkable to Gatlinburg Convention Center
An indoor pool, a fitness center, and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and laundry facilities. Housekeeping is available on request.
Gatlinburg Town Square offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and a children's pool, Gatlinburg Town Square provides an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary covered self parking is available on site.

Gatlinburg Town Square is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Gatlinburg Town Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 630 out of 1256 reviews
Rating 8 - Good. 326 out of 1256 reviews
Rating 6 - Okay. 143 out of 1256 reviews
Rating 4 - Poor. 83 out of 1256 reviews
Rating 2 - Terrible. 74 out of 1256 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 4 nights in Aug 2025

10/10 Excellent

Jenny, wickliffe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved walking out of the front door and seeing the beautiful mountains! I think adding a back door to all the units with their own private balcony would be amazing!
Stayed 4 nights in Aug 2025

10/10 Excellent

Breanna

Liked: Property conditions & facilities
Rooms were spacious & nice. Comfortable beds. Elevator button for the 3rd floor doesn’t work which sucked.
Stayed 4 nights in Aug 2025

8/10 Good

Elizabeth, Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful room! Looking forward to booking again!
Stayed 2 nights in Aug 2025

8/10 Good

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was good the only problem was the entrance to the parking garage was to narrow
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place to stay. Our stay was comfortable and quiet being that it is not directly on the square. I would recommend to anybody who is looking for a great place to stay. The only downside is they will try to get you to attend a timeshare meeting. But just say no and go on.
Stayed 4 nights in Aug 2025

4/10 Poor

Mukesh Kumar, Haslett

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The office is located in a different place.
Stayed 1 night in Aug 2025

8/10 Good

Yuarki

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Currently under renovation
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Traveled with group
Liked: Cleanliness, amenities
Front desk lady was not very hospitable. We had a leak from our bathtub and when we let her know, she made it seem like we were an inconvenience and she couldn't do anything about it. Maintenance fixed it quickly so that was nice but the floor was soaked during our stay and front desk didn't want to offer another room for us.
Stayed 3 nights in Aug 2025

6/10 Okay

Viktoria

Business traveler, Traveled with family
Good place
Stayed 2 nights in Aug 2025

4/10 Poor

Mary Cruz

Stayed 3 nights in Aug 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Always a nice stay

We have stayed at this property for 3 years in a row. No complaints! Our family enjoys the spacious rooms and the pools. There is lots of bear activity if that is something interests you. It is far enough from the main drag in Gatlinburg to be quiet but close enough to walk to everything. Highly recommend!
Stayed 4 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice can’t wait to visit again.
Stayed 1 night in Aug 2025

8/10 Good

kim

Traveled with group, Traveled with family
Disliked: Staff & service
The place was a great setup. Could have been cleaner and checking in was weird but overall decent. I would stay again
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

The Town Center Resort

The hotel was good, it was bought out by another company 2months ago and will be getting many renovations, but beside that we had a 1 bedroom, pull out sofa and full kitchen…. We enjoyed ourselves- the room did have a closed in smell, but do to us driving in I bought cleaning products to wipe tables and spray beds and everything went well.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not regret

Everything was amazing! We will definitely be staying again soon!
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
The staff are really nice and helpful. The property is showing its age but is undergoing a lot of improvement. I enjoyed my stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

TeeJay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and close to everything.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service
This property was so clean and the staff was excellent! My only issue was the shower was tiny and there was no water pressure. Everything else was perfect!
Stayed 2 nights in Aug 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time interacting with others and quite comfortable.
Stayed 7 nights in Aug 2025

8/10 Good

Ruben

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really good my wife 10 months baby Joy and myself we enjoy our time there we’re going back again
Stayed 3 nights in Aug 2025