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Gatlinburg Town Square

2.5 star property

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Photo gallery for Gatlinburg Town Square

A multi-story hotel with balconies, a central water feature, and a stone facade.
A hotel with multiple floors, a central courtyard, and a mountain backdrop.
GTS Studio | WiFi (free), bed sheets
A living room with a stone fireplace, a television, and a sofa.
A multi-story hotel with a central water feature, balconies, and lush landscaping.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
414 Airport Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg Space Needle
    ‪8 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬

Room options

View all photos for GTS Studio

GTS Studio | WiFi (free), bed sheets

GTS Studio

8.4 out of 10
Very good
(43 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for GTS 1 bedroom Condo

A living room with a stone fireplace, a television, and a sofa.

GTS 1 bedroom Condo

8.8 out of 10
Excellent
(72 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for GTS 2 Bedroom Deluxe

A living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.

GTS 2 Bedroom Deluxe

9.0 out of 10
Wonderful
(22 reviews)
  • 864 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for GTVH Standard Queen Room

A balcony with a metal table and chairs, overlooking a building with multiple balconies and a garden.

GTVH Standard Queen Room

7.8 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for GTV Studio

A bedroom with a stone fireplace, a bed, a dining table with chairs, and a sofa.

GTV Studio

8.6 out of 10
Excellent
(30 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for GTV 1 Bedroom Condo

A living room with a wooden cabinet, a stone coffee table, a striped sofa, a fireplace, and a painting of a waterfall.

GTV 1 Bedroom Condo

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for GTVH Standard King Room

A hotel room with a large bed, a wooden dresser, a television, and a painting on the wall.

GTVH Standard King Room

8.0 out of 10
Very good
(79 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for GTS Accessible Studio

A hotel room with a bed, a sofa, a desk with a chair, a kitchenette, and a bathroom.

GTS Accessible Studio

7.6 out of 10
Good
(5 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for GTS Accessible 1 bedroom Condo

A dining area with a round table set for four, wooden chairs, and a chandelier. A sofa and a fireplace are visible in the background.

GTS Accessible 1 bedroom Condo

  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for GTS Accessible 2 bedroom Condo

Table tennis

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(7 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for GTS 2 Bedroom Premium

A living room with a stone fireplace, a sofa, a coffee table, and a television.

GTS 2 Bedroom Premium

8.8 out of 10
Excellent
(48 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for GTV Accessible 1 bedroom Condo

A living room with a sofa, a coffee table, and a TV stand. There is a dining area with a table and chairs.

GTV Accessible 1 bedroom Condo

9.2 out of 10
Wonderful
(7 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for GTV Hotel Accessible Queen

A hotel room with two beds, a wooden dresser, a small table with chairs, and a painting on the wall.

GTV Hotel Accessible Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for GTS 3 Bedroom Condo

A hotel room with a large bed, two bedside tables, a nightstand, a window with curtains, and a framed picture on the wall.

GTS 3 Bedroom Condo

7.6 out of 10
Good
(5 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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About this property

Gatlinburg Town Square

Gatlinburg hotel walkable to Gatlinburg Convention Center
An indoor pool, a fitness center, and a children's pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Gatlinburg Town Square offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Gatlinburg Town Square provides an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary covered self parking is available on site.

Gatlinburg Town Square is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 27 2026 to January 9 2027 (dates subject to change):
  • Swimming pool
The property will be renovating from July 13 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Gatlinburg Town Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 699 out of 1468 reviews
Rating 8 - Good. 372 out of 1468 reviews
Rating 6 - Okay. 206 out of 1468 reviews
Rating 4 - Poor. 111 out of 1468 reviews
Rating 2 - Terrible. 80 out of 1468 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff, clean room.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! We love the area!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Eduin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice room for the price
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and and the bed was very comfortable. Great stay for the price.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Great location- walk to downtown easily.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Cathy

Very comfortable beds, kids love basketball court and ping pong
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
The Staff is GREAT and the room was nice. I would definitely bring My Family back to stay again. Also, great location for Gatlinburg walking.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities
Room was very clean, staff was friendly and helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness
The staff was awesome!!!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Smooth and easy check-in. Friendly staff. Room was great. Perfect location to the main strip. Would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Has underground parking, room's are very clean, kitchen had everything you needed
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, the room was excellent and very clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yanier

Liked: Cleanliness, amenities, property conditions & facilities
Excellent great location my family love it
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and wonderful staff as always!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and we could walk to the Smokies from the hotel and found a nice path that went a long way up and even to Rainbow Falls (but that is a long hike!). Easy walk to the main street as well and there was a nice short cut to drive to other parts of town avoiding the stop and go of the main drag.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time for us, great location, lots of things to do within walking distance, room was nice, clean, no complaints, if there was any complaint, it would be about the pool, they closed it for resurfacing, mid vacation, a little heads up would have been nice, other than that, we will be back, thanks for the memories, until next time, thank you
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, family friendly!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities! Will stay again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

MARVIS

Liked: Cleanliness, staff & service, property conditions & facilities
The GTS two rooms apartment was excellent.Very spacious and clean. The property is within walking distance to the strip and all the attractions.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities
The room was very clean and smelled great couldn’t have been better! Staff was great and the parking was nice!
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

latoya

Liked: Staff & service
Disliked: Amenities
Did not stay in the resort more like the motel
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Lindsay

Liked: Staff & service, amenities
Lots of fun activities in common spaces.
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Helbert

Disliked: Cleanliness
Great location.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good, the condos had everything that we needed. The only bad thing was the pool needing some cleaning.
Stayed 6 nights in Nov 2025