Gatlinburg River Inn

2.0 star property

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Photo gallery for Gatlinburg River Inn

Situated by a flowing river, this hotel offers serene views of lush greenery and the surrounding landscape.
Property video
Relax in a hot tub on a patio surrounded by lounge chairs and a brick wall.
Enjoy cooking in this well-equipped kitchen with a toaster, microwave, waffle maker, and coffee machine.
Relax in a spacious room with a large bed, sofa, and desk, perfect for work or unwinding.

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Hot Tub

Explore the area

Map
324 Hemlock Street, St. Rt 441/321, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Anakeesta
    ‪12 min walk‬
  • SkyPark
    ‪20 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪80 min drive‬

Room options

Premier Room, 2 Queen Beds, Balcony (River, Fireplace)

9.0 out of 10
Wonderful
(8 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (River)

8.6 out of 10
Excellent
(92 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Balcony (River, Fireplace)

8.8 out of 10
Excellent
(9 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony (River, Fireplace)

8.8 out of 10
Excellent
(10 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony (River)

9.0 out of 10
Wonderful
(22 reviews)
  • Water view
  • Sleeps 3
  • 1 King Bed

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About this property

Gatlinburg River Inn

Gatlinburg hotel close to Anakeesta
A hot tub, a seasonal outdoor pool, and a children's pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Gatlinburg River Inn offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

A children's pool, a seasonal outdoor pool, and a hot tub are on site.

Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Gatlinburg River Inn provides a hot tub and a children's pool. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Gatlinburg River Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65.85 per pet, per stay (maximum USD 131.7 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 10.98 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 65.85 per pet, per stay (maximum USD 131.7 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Days Inn Gatlinburg
Days Inn Gatlinburg River
Days Inn River
Days Inn River Hotel
Days Inn River Hotel Gatlinburg
Gatlinburg Days Inn
Days Inn Wyndham Gatlinburg River Hotel
Days Inn Wyndham River Hotel
Days Inn Wyndham Gatlinburg River
Days Inn Wyndham River
Days Inn Gatlinburg on the River
Gatlinburg River Inn Hotel
Gatlinburg River Inn Gatlinburg
Gatlinburg River Inn Hotel Gatlinburg
Days Inn by Wyndham Gatlinburg On The River

Gatlinburg River Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 598 out of 1216 reviews
Rating 8 - Good. 327 out of 1216 reviews
Rating 6 - Okay. 146 out of 1216 reviews
Rating 4 - Poor. 77 out of 1216 reviews
Rating 2 - Terrible. 68 out of 1216 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charles, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Location was great. The bathroom was small. Hot water was lacking by 10 am.
Stayed 3 nights in Mar 2025

8/10 Good

Jamie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark or Priscilla

Stayed 1 night in Apr 2025

10/10 Excellent

Martin, Southgate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niki at the front desk was great and took great care of us.
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

8/10 Good

Tonie

Liked: Cleanliness, room comfort
Room and view was great, service desk not very friendly but cleaning staff was great and very helpful. The only really bad thing I have to say was the hot water was just warm .
Stayed 3 nights in Apr 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better if things matched

The picture of the hotel did not match the one online. Noisy being right next to main rd. Pool and hot tub needed to be cleaned and pool would have been nice if heated
Stayed 3 nights in Apr 2025

6/10 Okay

Terri

Disliked: Property conditions & facilities
The property is a bit run down. Hot tub did not work. The concrete ramp running up to rooms is crumbling looks like a health hazard. Tv was not good. Picture fuzzy hardly any channels.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jesse

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony over the river was nice. The sound was amazing. The fridge was huge. The heater on the bathroom was nice. There was a baking dog in one room. I know it's not the hotels fault, but one should know there may be pets in this motel. The bed was pretty good, not fantastic. Great location. It was easy to walk to Annakeesta, and restaurants, and shops. A shirt drive to everywhere.
Stayed 1 night in Apr 2025

8/10 Good

Kalyan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family enjoyed the the friendly service from Megan and the staff at the Gatlinburg River Inn. The Room was satisfactory the beds were comfortable, sheets and bedding clean. The bathroom was clean and well equipped with towels and body soap,shampoo and conditioner. Hair dryer the normal amenities. The pool and hot tub were a bit dated but working and clean. The location is perfect right next to the water. Right in walking distance from everything. A nice chill area next to the water with fire pits and chairs. Very cool and peaceful. Breakfast fare was average and nice selection. I do have some suggestions for The Gatlinburg River Inn. A smoking area added to the office side of the building. As it is a great inconvenience to have to walk all the way around the building to go out for a quick smoke. You can not smoke on your balcony. The only other suggestion I have is please upgrade the quality of your toilet paper. I would recommend this place and I would stay again. Thank you to the great ladies in the office you are tops in my book.
Stayed 2 nights in Apr 2025

10/10 Excellent

Larry

Stayed 2 nights in Apr 2025

10/10 Excellent

keisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff, just a mile from everything there there is to do in Gatlinburg, walking distance... Relaxing river with mountains and woods behind.. we did see a bear! About 10-15 minute drive to Pigeon Forge...
Stayed 1 night in Apr 2025

4/10 Poor

Deborah, Swartz Creek

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down. Flooring was water damaged, furniture was very worn out. Hot tub was full of dirt and leaves
Stayed 3 nights in Apr 2025

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ugly floors - but pet friendly Loved the overlook to the stream One day bed was not made Breakfast was well done The elevator looks like a big poster Staff was friendly and helpful
Stayed 2 nights in Apr 2025

8/10 Good

Hung H., Edmonds

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A lot of improvement on the property and the service is very good. Just need firmer mattress and thicker blankets
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Not terrible

Booked 5 nights. It had a nice view. The breakfast was limited including compared to similar stays Ive had. Water pressure wasn't bad. Most of the staff seemed friendly. I had difficulty getting my room refreshed. I called twice over 2 days and my sheets weren't changed even though we accidentally got some pieces of the dead ants that were on the floor wgen we entered the room on the bed. When the beds weren't done after the second request, we spoke to the staff member at the front desk and he informed me he doesn't "do housekeeping" but we as the guests could. We wanted clean linens without bug parts on them. He gave us replacement linens and told us where to take the dirty linens. My mother is disabled so I was grateful that the guest in the room next door was able to help me change the sheets. The linens were stained (urine?bleach?) but appeared washed. We spoke to the manager the following morning and she was friendly but denied seeing the bugs, however, after my second request for housekeeping they were gone. After my third request, they did provide more housekeeping services but left the wash rags in the tub. Overall, it wasnt terrible. The beds in the queen double were comfortable. I didn't see any other pests etc. The balcony view was really nice.
Stayed 5 nights in Apr 2025

6/10 Okay

Kevin

Liked: Room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Neena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mountain stay

We stayed on the fourth floor had the balcony of the river. I liked it because it did not have carpet in the room. Everything was clean and comfortable. They had a hot breakfast eggs, gravy biscuits, and meat and waffles. Very close to the town of Gatlinburg. You can walk or there’s a trolley ride outside to pick you up.
Stayed 2 nights in Apr 2025

2/10 Terrible

Robert

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

Barb

Liked: Staff & service, room comfort

Gatlinburg stay.

The hotel is in a great location. The carpet by our room was filthy and we had no closet with hangers or an ironing board. The bathtub is very dated and needs replaced. The breakfast was good. Some oatmeal and pastries would be a nice addition.
Stayed 6 nights in Apr 2025