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Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Exterior
Standard Room, 2 Queen Beds | In-room safe, individually furnished, desk, blackout drapes
Property amenity
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Pool
$111
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
11 Impasse de la Gare-Talon, Gatineau, QC, J8T 0B1
  • Place, Les Promenades Gatineau
    ‪7 min walk‬
  • Place, Gatineau Sports Centre
    ‪10 min walk‬
  • Place, Gatineau Water Aerodrome
    ‪5 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

In-room safe, individually furnished, desk, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

In-room safe, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

In-room safe, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(125 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(41 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Quality Inn & Suites Gatineau
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,016 reviews
Quality Inn & Suites Gatineau

About this property

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Gatineau hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers 119 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 49-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Holiday Inn Express & Suites - Gatineau - Ottawa by IHG provides an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 29.63 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 29.63 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 2024-12-31, 295232

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Gatineau Ottawa Hotel
Holiday Inn Express Ottawa Hotel
Holiday Inn Express Gatineau Ottawa
Holiday Inn Express Ottawa
Inn Express Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa by IHG
Holiday Inn Express Suites Gatineau Ottawa an IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Gatineau

Reviews

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 860 out of 1376 reviews
Rating 8 - Good. 334 out of 1376 reviews
Rating 6 - Okay. 80 out of 1376 reviews
Rating 4 - Poor. 45 out of 1376 reviews
Rating 2 - Terrible. 57 out of 1376 reviews

Reviews

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Sameh

Stayed 1 night in Aug 2025

10/10 Excellent

rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Sameh

Stayed 1 night in Aug 2025

10/10 Excellent

Parankirinathan

Superb place and well organised,
Stayed 1 night in Aug 2025

6/10 Okay

Christine

Traveled with family
Liked: Property conditions & facilities, room comfort
Nous avons réservée pour 3 nuits . La première nuit l’air climatisée m’a empêchée de dormir elle fesait tellement de bruit . Le lendemain je quitte pour la journée . À mon retour en après midi je constate qu’il n’a pas eu de petit ménage ds la chambre , je demande si on peut venir on me répond oui et finalement personne est venu , j’ai donc demandée à juste avoir de nouvelles serviettes , ce qu’on a eu :) Le lendemain j’ai demandée un ménage car on avait pu de kleenex , les poubelles était pleine … ce qu’on a fait ! Pour ce qui est des déjeuners inclus . 2 matins sur 3 c’était la même chose , Omelette aux fromages et 2 sortes de saucisses . ( je n’aime pas les saucisses ) mais aussi non le reste était ok pour un déjeuner d’hôtel Le personnel très très sympathique . 2 fois j’ai dû refaire ma clef de chambre car elle ne fonctionnait pas et ils l’ont refait en s’excusant . Pour les véhicules électrique , y’a 2 bornes , une ne fonctionnait pas et l’autre était tjrs occupée .
Stayed 3 nights in Aug 2025

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lucie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très belle hôtel, vraiment à conseiller

Les chambres sont confortables avec toutes les commodités voulus. Les déjeuners sont inclus (avec assez de variété) Nous avons bien aimé notre séjour.
Stayed 1 night in Aug 2025

4/10 Poor

Masoumeh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Keero Birla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Falls short of expecations

Terrible bed - way too soft - we could not sleep fitfully - work up with back pain. Asked the front desk to change rooms - and were told 'all the mattresses' are the same quality - so nothing could be done. The place is fine as a 'no-frills' location - but really the back pain was not worth it. If our plans were not so locked in - we'd have changed it. Pool was small and crowded for our kids. The Free parking and decent breakfast made the price point attractive - but there are many other hotels in the same range available. We would look at another option on the next trip - mostly for the terrible beds.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaskaran

Stayed 2 nights in Aug 2025

10/10 Excellent

Kathia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

umaima

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love for the indoor pool to be temperature regulated and they providing slippers to walk around the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

RITESH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amar

Stayed 1 night in Aug 2025

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

marcos vinicio vivas mendes da

Stayed 2 nights in Aug 2025

10/10 Excellent

Tejinder

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is safe
Stayed 2 nights in Aug 2025

8/10 Good

Vinod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️☆ I had a very comfortable stay at Holiday Inn Express & Suites - Gatineau - Ottawa. The morning breakfast was great, with a good variety to start the day. I also really appreciated the complimentary room kit (toothpaste, toothbrush, and razor), which came in handy. The view from my 5th floor room during sunset was just mesmerising, a perfect touch to unwind in the evening. The staff were very cooperative and friendly, always ready to help. For families, there’s a small pool for kids and a modest workout area for adults, which adds convenience. Another plus was the plenty of parking space and the checkout time at 12 PM (with check-in at 3 PM), which was very convenient and not rushed at all. Overall, it’s a great place for both families and business travelers visiting the Ottawa–Gatineau area.
Stayed 1 night in Aug 2025

10/10 Excellent

Idele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Matthieu

Stayed 1 night in Aug 2025

2/10 Terrible

Vijayathas

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Tamica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the property is clean the staff is friendly. The room i stayed in is very clean and nice. If iam visiting Ottawa again i would definitely stay here again. Breakfast is continental and parking is included in my stay that is a plus. Definitely recommend staying here👌.
Stayed 1 night in Aug 2025

8/10 Good

Sujata

Traveled with family
It’s okay 👍
Stayed 1 night in May 2025

8/10 Good

France

Liked: Amenities
Good
Stayed 1 night in Jul 2025