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Four Points By Sheraton Gatineau-Ottawa

3.5 star property

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Photo gallery for Four Points By Sheraton Gatineau-Ottawa

Breakfast served, local and international cuisine
1 bedroom, premium bedding, pillowtop beds, desk
Lobby lounge
1 bedroom, premium bedding, pillowtop beds, desk
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Parking available
  • Gym
$131
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
35 rue Laurier, Gatineau, QC, J8X4E9
  • Canadian Museum of History
    ‪2 min walk‬
  • Byward Market Square
    ‪20 min walk‬
  • Parliament Hill
    ‪4 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Traditional Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(58 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(66 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points By Sheraton Gatineau-Ottawa

Hotel in Hull
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points By Sheraton Gatineau-Ottawa offers 201 accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and 11 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 459 square feet (41 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Four Points By Sheraton Gatineau-Ottawa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
L Ardoise - This restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CAD 16 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L Ardoise

Things to do

  • 24-hour gym
  • Hiking/biking trails
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 24-hour business center
  • 459 square feet of conference space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from September 1 2023 to April 23 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 16 to 22 per person
  • Self parking fee: CAD 18 per night (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 555122, 2024-09-01

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Gatineau-Ottawa
Four Points Sheraton Gatineau-Ottawa
Four Points Sheraton Hotel Gatineau-Ottawa
Sheraton Gatineau-Ottawa
Four Points Sheraton Gatineau-Ottawa Hotel
Four Points By Sheraton Gatineau Ottawa
Four Points By Sheraton Gatineau-Ottawa Hotel
Four Points By Sheraton Gatineau-Ottawa Gatineau
Four Points By Sheraton Gatineau-Ottawa Hotel Gatineau

Four Points By Sheraton Gatineau-Ottawa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1006 reviews
Rating 8 - Good. 277 out of 1006 reviews
Rating 6 - Okay. 120 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Martin

Stayed 2 nights in May 2025

8/10 Good

Leila

Stayed 3 nights in May 2025

10/10 Excellent

Alyson

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely! The front desk staff was very friendly, the hotel itself was beautiful and our room was perfect. Very clean as well. I would definitely stay here again
Stayed 1 night in May 2025

8/10 Good

Emrah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet location, but close to major attractions. Very walkable to a lot of places. Room is clean, well-decorated but on the smaller side, but expected in a downtown hotel. Parking has a height restriction of 6ft, and I had some anxiety attacks parking my full size SUV, perhaps an inch or less left to the ceiling. Staff is professional and courteous.
Stayed 1 night in May 2025

2/10 Terrible

guillaume

Stayed 1 night in May 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Half an hour from parliament Hill on foot. Good location with places to eat nearby.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very unique because it was overlooking the beautiful Ottawa river location-wise. It is an easy walk to the Alexandria Bridge or the Museum of History. There is also a very good bagel store nearby, and feels almost as an offshore city hotel. This hotel is perfect if you want to explore around and see the wonderful Ottawa river.
Stayed 1 night in May 2025

8/10 Good

Valerie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated but still a great downtown option for work

Stayed 2 nights in Mar 2025

8/10 Good

Tenay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Sebastien

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Didier

Stayed 5 nights in Apr 2025

8/10 Good

Lenis

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet area. Hotel is good overall, there was miscommunication at time of check in. The room is only serviced every 2 days, i wasn't informed. I stayed a weekend and i had to take care of my room. The sofa bed is super uncomfortable, better to ask for a roll up bed. Staff is friendly, and buffet breakfast is good
Stayed 2 nights in May 2025

10/10 Excellent

Dominic

Stayed 1 night in May 2025

6/10 Okay

Stephen

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service
Poor housekeeping service. Stayed 4 nights and room was not cleaned a single time. Trash cans were emptied once, and a second time only at our specific request. Housekeeping staff were unfriendly/unwelcoming when we greeted them in elevator.
Stayed 4 nights in Apr 2025

8/10 Good

Louiselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lit confortable. Près de notre salle de spectacle. *manquait de savaon dans la douche. * restaurant: les repas ne sont pas intéressants, ni appétissants. Service impeccable.
Stayed 1 night in May 2025

6/10 Okay

Kathryn

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

man yin ivan

Traveled with family
Swimming pool was closed down during my visit and parking space is limited
Stayed 1 night in Apr 2025

10/10 Excellent

Muhawenimana

Liked: Cleanliness, staff & service, property conditions & facilities
It s nice
Stayed 1 night in Apr 2025

4/10 Poor

Karen

Disliked: Staff & service, property conditions & facilities

Room for improvement

The room was clean and the bed was fine however, going into the bathroom there is about a one and a half to 2 inch lip that caused me to stub my toe pretty badly. It seems like something that could be fixed. Also, the parking underground is very small and tight. The service in the restaurant was poor. Had to ask for water, salt and pepper, ketchup, gravy,… Not very attentive. Overall, not the level I would expect a Sheraton to be.
Stayed 1 night in Apr 2025

10/10 Excellent

Geneviève

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

BO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Jenine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not very clean. Bathroom tub didn’t drain properly so showering with water pooling in the tub. Ceiling dirty. Buzzing in the hallway noisy during the night Hotel dated & needs upgrade & good cleaning
Stayed 2 nights in Apr 2025

4/10 Poor

Jing

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom is in bad condition
Stayed 2 nights in Apr 2025