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Double or Twin Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$106* Per night/room Nov 2 - Nov 3

Double or Twin Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Double or Twin Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

In addition to a full-service spa, Pestana Carlton Madeira Ocean Resort Hotel features a marina and an indoor pool. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This luxury hotel also offers an outdoor pool, a children's pool, and a health club. Onsite parking is available (surcharge).

Pestana Carlton Madeira Ocean Resort Hotel is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Marina on site
  • Conference space
  • Billiards or pool table
  • Restaurant
  • Meeting rooms
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Outdoor pool
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's pool
  • Spa services on site
  • Terrace
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 286
  • Number of floors - 15
  • Arcade/game room
  • Wedding services
  • Airport transportation (surcharge)
  • Tennis on site
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Room Amenities

Pestana Carlton Madeira Ocean Resort Hotel offers 286 accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Funchal hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
  • Turndown service
  • Bidet
  • Slippers
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • LCD TV
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Bathroom emergency pull cord

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Arcos - This buffet restaurant serves breakfast and dinner.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health SPA. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Scuba diving on site
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Sailing nearby
  • Windsurfing nearby

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Diners Club; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Yes and No.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines Clean & Safe (Portugal)

Property Registry Number - 3978

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Online Penalty Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Yes and No.

Hotel Names

  • Carlton Madeira
  • Carlton Madeira Pestana
  • Carlton Pestana Madeira
  • Madeira Carlton Pestana
  • Madeira Pestana
  • Pestana Carlton Madeira Ocean
  • Pestana Carlton Madeira Ocean Funchal
  • Pestana Carlton Madeira Ocean Resort Hotel
  • Pestana Carlton Madeira Ocean Resort Hotel Funchal
  • Pestana Madeira
  • Pestana Carlton Madeira Ocean
  • Pestana Carlton Madeira Ocean Resort Hotel Hotel
  • Pestana Carlton Madeira Ocean Resort Hotel Funchal
  • Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal

Hotel Reviews

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