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Best Western Frodsham Forest Hills Hotel

3.0 star property

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Photo gallery for Best Western Frodsham Forest Hills Hotel

Indoor pool
Courtyard
Front of property
Spa
Indoor wedding

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Room service
$90
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
Overton Hill, Frodsham, England, WA6 6HH
  • Lady Heyes Crafts and Antique Centre
    ‪2 min drive‬
  • Delamere Forest
    ‪9 min drive‬
  • Chester Zoo
    ‪15 min drive‬
  • Manchester (MAN)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 215 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • 215 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Desk, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed) | Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Standard Twin Room

  • Sleeps 2

Executive Room

  • Sleeps 2

Family Room

  • Sleeps 4

Standard Room with One Double Bed and One Single Bed

  • Sleeps 2

Standard Room With Double Bed-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

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About this property

Best Western Frodsham Forest Hills Hotel

3-star Frodsham hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Best Western Frodsham Forest Hills Hotel offers 58 accommodations with designer toiletries and hair dryers. Digital television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Frodsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Best Western Frodsham Forest Hills Hotel provides a 24-hour health club and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a sauna, tour/ticket assistance, and room service (during limited hours). Complimentary self parking is available on site.

Best Western Frodsham Forest Hills Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Grill on the Hill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grill on the Hill

Things to do

  • 24-hour health club
  • Children's pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.95 per person
  • Pet fee: GBP 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Forest Hills
Best Western Forest Hills Frodsham
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Forest Hills Best Western
Forest Hills Hotel
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Reviews

Best Western Frodsham Forest Hills Hotel Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 371 out of 934 reviews
Rating 8 - Good. 357 out of 934 reviews
Rating 6 - Okay. 127 out of 934 reviews
Rating 4 - Poor. 47 out of 934 reviews
Rating 2 - Terrible. 32 out of 934 reviews

Reviews

8/10 Good

Adrian

Liked: Cleanliness, amenities
Nice hotel with good amenities. Decor was dated and room was roasting hot
Stayed 2 nights in Jun 2025

8/10 Good

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Lovely hotel. Rooms a bit dated and no air con so very hot. Room.did have openable windows and a fan which helped. Cannot comment on restaurant or breakfast as did not use / have.
Stayed 1 night in Jun 2025

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Kathryn

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
When we checked in our 1st room had most of the lights not working & the bathroom was very dated. After we were moved we still had one light out & there was a continuous drowning noise which made it hard to sleep. Would not recommend this hotel & surprised it nets the Best Western standards
Stayed 1 night in Jun 2025

6/10 Okay

Paul

Business traveler
Average.. pointless corner bath and no shower.. not great. Expected better for the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Becky

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and facilities are really nice. We used the pool which was great too! The only thing I would say which wasn’t obvious for us on booking is there’s an extra charge to use the pool facilities.
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Stayed 1 night in May 2025

10/10 Excellent

Ovidiu-Iuliu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accomodation.
Stayed 3 nights in Apr 2025

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and very helpful staff
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access and nice clean facilities. Check in staff was friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Lesley

Traveled with pets
Liked: Property conditions & facilities
Lovely peaceful dog friendly hotel ( doggies even got a welcome pack) with amazing views, walks and helpful staff. There are no local amenities though and you need to drive for alternative dining etc. Very restful at a stressful time
Stayed 2 nights in May 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic value for money - last stayed here 18 years ago and it is still as good as it was. Price was also surprisingly low and much much better price and quality than the Holiday Inn a few miles away
Stayed 1 night in Apr 2025

6/10 Okay

Gemma

Disliked: Room comfort

Uncomfortable

Rooms were too hot, no air con, fans provided but still too hot and uncomfortable in the hot weather barley slept all night
Stayed 1 night in May 2025

8/10 Good

Leanne

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Nice hotel with good service

The hotel is in nice grounds and the restaurant/bar area is nice. The rooms could do with updating but we couldn't complain with the price we paid
Stayed 1 night in May 2025

6/10 Okay

matthew

Business traveler
Liked: Cleanliness, room comfort
Good stay but poor service checking in and difficult checking out with no receipt available and not emailed as promised Preauthorisation taken from debit card and money left my account - nor returned despite paying with American Express before leaving Also felt the hotel advertised with a gym and swimming pool stating residents need to pay extra once booked isn’t appropriate
Stayed 2 nights in May 2025

8/10 Good

lennon

Stayed 2 nights in Apr 2025

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Tired rooms need refresh Lound electrical humming, had to turn off all electric over night to sleep better
Stayed 2 nights in May 2025

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only a one night stay but really friendly staff, excellent size standard bedroom, comfy as well. Evening meals were excellent and well presented. Buffet breakfast was usual hotel fayre but there was plenty of choice and we particularly liked the Danish pastries, let down slightly by cold plates and only one hot drink machine
Stayed 1 night in Apr 2025

8/10 Good

sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover hotel

Great location, lovely staff, pool area great
Stayed 1 night in Apr 2025

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Reception very helpful and immediately changed me to a ground floor room when asked. (I’m on crutches). Room Clean but seemed a little tired, ready for a refurb. Surprised there are no usb charging sockets. Very peaceful location and plenty of parking.
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Traveled with family and small children
Disliked: Property conditions & facilities
Older property that had the necessities and was local to our needs.
Stayed 4 nights in Apr 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Maria Mireya

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness
3 star type property. Location was the selling point for us. We had two different rooms. If I based this review on the first one it would be less than favorable as the room was unbearably hot. The second room we had was much nicer and temperate.
Stayed 1 night in Apr 2025