Search Deals on

Freeport Vacation Packages

Muy buen servicio .muy bonita la playa .muy rica la comida

A glorified motel masquerading as a “resort.” The place is dead, it’s a ghost town. There’s nothing to do here, little amenities, no food, no drinks. The place is understaffed and the staff is often times unprofessional, nonchalant, and rude. The restaurant isn’t always open when it’s supposed to be, leaving me having to order food and take expensive taxi rides out in town. When it is open, the food is average at best and overpriced. There’s nothing within walking distance. The telephone in the room doesn’t even work and the wifi sucks. The pool is green, dirty, and not as advertised. The beach is dirty and has rocks piled everywhere. Plenty of better hotels in the area, this is one of the worst. Avoid this place.

I should have known my experience would be bad, when it took 2.5 hours to get my food from the restaurant at the resort. The facilities were outdated and many of the appliances were rusted. The weight room was small with equipment not maintained. One treadmill had a broken screen and the other had a loose belt. Requests were treated as an inconvenience. It took hours to get towels replaced. I did not have WiFi in my room my entire stay. The first day I notified staff, I was told “all rooms have WiFi, so I must have WiFi”. I came back the next day and was told that IT was not in on the weekend and to come back on Monday. I came back on Monday and was told, they would let IT know I needed assistance. That assistance never came. Air conditioning in my room was not controllable. The temperature never changed. Our toilet would not flush properly. Overall, it was the worst experience on any trip i have ever been on. There were a few nice people, like Jones, but most others could care less.

It was clean but the restaurant was 10/10