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Quest Frankston

4.0 star property

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Photo gallery for Quest Frankston

Balcony
Two Bedroom Apartment | Living room | LED TV
Two Bedroom Apartment | Living room | LED TV
Studio | 2 bedrooms, desk, iron/ironing board, cribs/infant beds
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Kitchen
  • Parking included
  • Laundry
$102
includes taxes & fees
Sep 17 - Sep 18

Explore the area

View in a map
377 Nepean Highway, Frankston, VIC, 3199
  • Frankston Beach
    ‪5 min walk‬
  • Frankston Arts Centre
    ‪14 min walk‬
  • Mornington Racecourse
    ‪17 min drive‬
  • Melbourne, VIC (MEB-Essendon)
    ‪57 min drive‬

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living room | LED TV

Two Bedroom Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 882 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Studio

2 bedrooms, desk, iron/ironing board, cribs/infant beds

Studio

8.0 out of 10
Very good
(16 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

2 bedrooms, desk, iron/ironing board, cribs/infant beds

One Bedroom Apartment

9.2 out of 10
Wonderful
(9 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Quest Frankston

4-star hotel in Frankston
An outdoor pool, a snack bar/deli, and conference space are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Limited housekeeping is available.
Quest Frankston offers 66 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. LED televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 161 square feet (15 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Quest Frankston has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Property amenities

Activities nearby

  • Beach
  • Hot springs

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 12.50 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Frankston Apartment
Quest Frankston
Quest Frankston Hotel
Quest Frankston Frankston
Quest Frankston Hotel Frankston

Quest Frankston Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 159 out of 390 reviews
Rating 8 - Good. 145 out of 390 reviews
Rating 6 - Okay. 52 out of 390 reviews
Rating 4 - Poor. 20 out of 390 reviews
Rating 2 - Terrible. 14 out of 390 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Farhat

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Roomy, clean, and comfortable
Stayed 1 night in May 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
It was great
Stayed 1 night in May 2025

8/10 Good

Rob

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great staff,clean room again,thanks Quest.
Stayed 1 night in May 2025

8/10 Good

SK

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property and it was within walking distance of entertainment and dining.
Stayed 3 nights in May 2025

8/10 Good

Ruby

Traveled with family
Liked: Cleanliness, staff & service, amenities
Was given a free upgrade upon arrival there was an issue with the room however the staff were very responsive and quick to provide us with a new room and apologised for the issue.
Stayed 2 nights in May 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full apartment

Well appointed full apartment, oven, stove, washer, dryer, etc . Car parked near unit sort of similar to motel.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointing stay at this hotel

Reception was friendly and welcoming and we were located in a quiet part of the hotel. That was lovely but .... our room had a very strong smell of disinfectant when we arrived; it was overpowering. The bed was just OK but no pillows to suit a range of sleepers: all four pillows soft and quite thin. Window would not close. Living area was clean but the bathroom was awful. Soap scum in the bath. Both bath taps were loose and falliing off. The bathroom floor was sticky, with mouldy, dirty grout (def needed a good scrub). Shower arrangement loose and fiddly to use. Shower screen not clean and tired looking. TV would not connect to internet. We came here because it was cosidered to be 'exceptional' accommodation. It was nowhere near that, at least in this room (03B).
Stayed 1 night in May 2025

8/10 Good

Ben

Stayed 1 night in May 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable and relaxing room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & great location.
Stayed 2 nights in Apr 2025

8/10 Good

Derek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from skeleton staff over Easter. Perfect accommodation for our needs.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, even be cleaning staff were helpful and friendly. It was quiet, my bed was comfortable. I got to watch Foxtel. Parking was undercover. All I. All a lovely experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Stephen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Go there each time when working in the area close to food and shops convenient
Stayed 2 nights in Mar 2025

4/10 Poor

Callum

Traveled with partner
Disliked: Property conditions & facilities
The desk chair had a broken back support and was dirty/stained. The iron water tank couldn't close so it leaked when I used it. The occupants of the room next door spent the night coughing their lungs out making it hard to get much sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoy staying here
Stayed 2 nights in Mar 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at check in was lovely. The apartment was clean and comfortable although the blankets on the bed were very thin and there were no spare blankets in the wardrobe. Very close to the shops, plenty of parking and easy to get to.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Traveled with group
Stayed 1 night in Mar 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff really nice rooms very clean loved the car park and recycling bin. Access and the pool was really good and clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OVERNIGHTER

Had an overnighter & my room was quiet ^& comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Shauna

Traveled with group
Liked: Staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Feb 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025