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Franklin Vacation Packages

Wouldn’t stay anywhere else

Very good place to stay.

I have loved this hotel since it opened, and I have given it rave reviews in the past. I stay at least once a year, but this trip was definitely a surprise. If you are a repeat guest and you haven’t been around since December, then you’ll be sad to find as I was that the vibe has changed from what I think made it so special into much more of a Corporate hotel. There was always a breakfast that was free and everybody would gather around eat together, Chat, meet each other like a community. It truly represented the vibe and feel of this property. Sadly that is gone now to almost a Starbucks like counter with prices behind the board and a shopping area.. While I appreciate having an area where I can buy popcorn and drinks if I would like that, it completely changes what made this hotel so special. You can get past that with the amazing restaurant fantastic spa gorgeous ROOMS and refreshing Pool. Sadly, the pool service, which used to have amazing food, with a person there and a bar downstairs seems now at least during the week,, (also Friday) not available any longer. There was just a small little menu and everybody walking all the way up to the building to bring their own drinks down. Not the end of the world but definitely another change that isn’t the spirit of this hotel and both of these decisions made this particular trip, lacking. The property is beautiful, beds are comfortable. Restaurant is fantastic. The staff iA+ it was just better before. Solid B+ to A~

Liked the atmosphere in the lobby, bar and rooms but restaurant very pricey for dinner so ate elsewhere in town. Rooms were spacious and very nice. Stayed during an extreme heat wave so a pool would have been a real plus.

Beautiful views and bears.The pools were excellent. Staff at check in and out we're not exactly friendly but at least they were mostly prepared. The broken washer created an inconvenience when our clothes got stuck and we were unable to extend check out time to adequately dry clothing but overall it was a nice stay

Wonderful stay

Excellent experience, great location, friendly staff, nice amenities!

Amazing experience here! Everything was great! Kristie in the Club Lounge was so helpful and just a pleasure to talk with. She made us feel so welcome!