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Franklin Vacation Packages

Overall it’s just ok. Instructions are a bit iffy. Like taking the trash out gave special instruction but I checked out on Sunday and it said not to put the trash inside the container until the morning it is picked up which is Monday??? Says to bring it to an offsite place if not on a pick up day but it’s closed on Sunday??? Like I said it was OK the place was clean just really dated and there was a lot of outside noise that can be heard. The price was good so I would stay again. I will say the people at check in and out were just ok as well. They were not mean or rude but they were also not very happy or smiling. Also bringing the keys back there at checkout is very annoying. Should be able to leave them in the room

Love everything about this hotel and would definitely stay here again.

Perfect stay for my sister and I! Downtown close to everything. Hotel had wonderful service and atmosphere! Small and quaint! Bed was very comfortable!! Having a small kitchen and washer and dryer were very helpful! The bottled water, coffee and snacks were unexpected delights!!

The staff were pretty incompetent and I’ve never seen a hotel that charges that much not be able to tell you where you could get flowers. The pictures of the rooms are nowhere close to what the rooms look like and while they are gorgeous, there are no views. Except maybe of the McDonald’s outside. This is more like a two star hotel, not a four star.

The house was cute, well appointed and just right for our small group of women. Contrary to the advertisement, the property is not walking distance to any food, and is 6 miles from Biltmore Village (there are some restaurants about 3 miles away). I think it's more than 10 minutes to Downtown Asheville as well. After booking and receiving the actual address, I tried to contact Avantstay and it took several days and several attempts to get a response. Once at the property, the local team was responsive (the outdoor firepit did not work). The house had nice features, ample supplies of towels and necessities, and the beds were super comfortable. The living room TV was large, and there were many comfortable places to sit (no DVD, but many streaming options with my passwords). Overall, it was a terrific place to stay.