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The Garrison

4.0 star property

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Photo gallery for The Garrison

Restaurant
Exterior
Soundproofing, free WiFi, bed sheets
Restaurant
Soundproofing, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping
  • 24/7 front desk
$114
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
High Street, Fort William, Scotland, PH33 6EE
  • Place, West Highland Way
    ‪1 min walk‬
  • Place, West Highland Museum
    ‪4 min walk‬
  • Place, Great Glen Way
    ‪8 min walk‬

Room options

View all photos for Superior Room

Soundproofing, free WiFi, bed sheets

Superior Room

9.4 out of 10
Exceptional
(19 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Soundproofing, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(23 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room - Disability Access

Triple Room - Disability Access | Soundproofing, free WiFi, bed sheets

Triple Room - Disability Access

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Soundproofing, free WiFi, bed sheets

Triple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Garrison Apartments

Soundproofing, free WiFi, bed sheets

Garrison Apartments

9.0 out of 10
Wonderful
(6 reviews)
  • 151 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Garrison Suite

Garrison Suite | Soundproofing, free WiFi, bed sheets

Garrison Suite

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Garrison

4-star Fort William hotel with coffee shop/cafe
A bar/lounge, a coffee shop/cafe, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
The Garrison offers 41 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Fort William hotel also offers tour/ticket assistance, express check-in, and express check-out.

The Garrison is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 25 2025 to December 27 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from December 25 to December 27:
  • One of the dining venues
The property will be renovating from October 26 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Garrison Hotel Fort William
Garrison Fort William
The Garrison Hotel
The Garrison Fort William
The Garrison Hotel Fort William

The Garrison Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 925 reviews
Rating 8 - Good. 255 out of 925 reviews
Rating 6 - Okay. 86 out of 925 reviews
Rating 4 - Poor. 36 out of 925 reviews
Rating 2 - Terrible. 16 out of 925 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tamara

Traveled with family
Liked: Staff & service
Disliked: Amenities
We asked for a room with twin beds, got a queen and a pull out, lumpy sofa bed with no quilt. Asked the desk for a quilt, they said just get one out of the closet…well there was no closet in the room. It was in the hall stuffed with stained quilts with the apparent clean duvets on the bottom shelf almost level with the floor. Ew!! Curtains were off track, toilets took 5 button pushes before it would flush. Sign on the shower said to place the mat close to the door so as the water would not enter the main room (like who cares if you fall on the slippery tile, just don’t get the carpet wet). Base if sink not on correctly. No area to place our toiletries in the bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great rooms!
Stayed 1 night in Oct 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful spacious suit, quite comfortable clean and bright
Stayed 2 nights in Oct 2025

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. And room was decent size although sink in bathroom was the tiniest sink I’ve ever seen. Overall quiet but they do alllow dogs and this poor little dog was whining next to our room. You could hear anyone opening and closing doors. I would give this a 4/5 stars for location.
Stayed 1 night in Sep 2025

10/10 Excellent

Kyle

Stayed 2 nights in Sep 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and awesome breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great but we weren't used to such narrow parking spaces, so it took a while to park. We were able to walk to nearby restaurants and shopping.
Stayed 1 night in Sep 2025

4/10 Poor

Abhishek, Montreal

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I will never rate a hotel and especially their suites 4/5 stars if they have problems with their plumbing and it takes forever for water to drain in shower. Ok place, not worth the money.
Stayed 1 night in Sep 2025

10/10 Excellent

Jolanda

Stayed 1 night in Sep 2025

10/10 Excellent

John, London

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Bob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the boutique hotels popular in New York now. Stylish, very clean, smallish rooms in a good location. Nice hotel for the price. Staff all very upbeat and nice.
Stayed 1 night in Sep 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location & breakfast was wonderful. We were hoping g to find a place with live music, but no luck on a Thursday night.
Stayed 1 night in Sep 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cierra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to restaurants and shops. Great location for highland driving stop over. Adorable town. Great hotel. We stayed in a suite and had our own designated parking space. The suite was great for 4 people, comfortable and clean. Enjoyed the free snacks left for us! Overall, highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

phil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for one night, very walkable area with easy access to pubs and shops. Comfy beds.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are high up a hill with great view of Loch Linnhe. The apt kitchen was well equipped and included a washer dryer. Excellent dining options are a short walk, as are interesting and useful stores. Fort William is central to many of the things the Highlands has to offer.
Stayed 7 nights in Aug 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff!
Stayed 2 nights in Aug 2025

8/10 Good

Laurie, new york

Basic room. Not very roomy. Excellent breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Elias

Stayed 2 nights in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay!

A Wonderful Stay! This hotel was great. It’s located at the end of the main drag, which means when you arrive by train or bus, you get to enjoy a scenic walk through the charming town. The staff were friendly and helpful, the breakfast was delicious, and the room was clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy, Burdett

Stayed 1 night in Aug 2025

10/10 Excellent

Mary Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, amazing location right by the end of the West Highland Way Trail.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice sized room when we reserved family room
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Lovely accommodation with fabulous view. Close to restaurants and bars
Stayed 2 nights in Apr 2025