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The Caledonian Hotel

3.0 star property

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Photo gallery for The Caledonian Hotel

Restaurant
Lobby sitting area
Property grounds
Interior entrance
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
$58
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
Achintoe Road, Fort William, Scotland, PH33 6RW
  • Place, West Highland Way
    ‪4 min drive‬
  • Place, West Highland Museum
    ‪5 min drive‬
  • Place, Great Glen Way
    ‪5 min drive‬

Room options

View all photos for Double Room (with Loch View)

Individually decorated, individually furnished, desk, iron/ironing board

Double Room (with Loch View)

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (with Loch View)

Individually decorated, individually furnished, desk, iron/ironing board

Twin Room (with Loch View)

8.0 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Individually decorated, individually furnished, desk, iron/ironing board

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Twin Room

7.6 out of 10
Good
(41 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Single Room

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Caledonian Hotel

3-star Fort William hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a porter/bellhop are onsite.
The Caledonian Hotel offers 81 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Cable television is provided.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Fort William hotel also offers tour/ticket assistance, a porter, and an elevator. Onsite self parking is complimentary.
The Caledonian Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (32 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Caledonian Hotel Fort William
Caledonian Fort William
The Caledonian Hotel Hotel
The Caledonian Hotel Fort William
The Caledonian Hotel Hotel Fort William

The Caledonian Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 327 out of 1248 reviews
Rating 8 - Good. 374 out of 1248 reviews
Rating 6 - Okay. 279 out of 1248 reviews
Rating 4 - Poor. 162 out of 1248 reviews
Rating 2 - Terrible. 106 out of 1248 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Norma

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Stopover going home from holiday

The room and the bathroom was clean, but the room looked tired and in general could do with a few refurbs e.g. the handle and lock on the bathroom door, room 307. Staff were courteous and helpful. food was also good considering the number of guests on a bus tour.
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Traveled with family
Liked: Staff & service, amenities
Stayed one night August 29th. Older building which requires some TLC. Room had 1 electic outlet which tripped fuse with first plug in. Staff knew exactly how to resolve quickly. Room was clean but smelt damp and dusty. Beds are thin and not overly comfortable. Bar dinner was good and had plenty of options. Views of loch and mountains are picture perfect. For a 1 night visit, doable but would look elsewhere for longer stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Stayed 1 night in Aug 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

carol

Traveled with group
Liked: Amenities
Clean comfortable friendly helpful staff . Food basics but tasty
Stayed 1 night in Aug 2025

10/10 Excellent

Jagdeep, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was excellent. We would go and stay again. But our experience with one of the staff was very bad. I did not have breakfast option so bought one breakfast for my mother in law. I was accused of eating without paying without even confirming with me. I was not asked politely, but the breakfast supervisor stood over my head and said that I ate without paying as one of her staff member saw me eating breakfast. Which was, of course, rubbish. I confronted them and they apologized. But despite that, I would still go and stay there. The desk staff was very very polite and accommodating. Loved them.
Stayed 2 nights in Aug 2025

8/10 Good

Scott, New London

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
It was a nice hotel but not worth the money spent. Some of the staff seemed kinda frazzled.
Stayed 1 night in Aug 2025

10/10 Excellent

Guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Très propre, un peu loin de la ville dois utiliser la voiture
Stayed 1 night in Aug 2025

6/10 Okay

Kate

Traveled with family
Disliked: Cleanliness, amenities
Was reasonably priced.
Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, just wish it had been closer to town.
Stayed 1 night in Aug 2025

8/10 Good

Pam

Traveled with family
Liked: Cleanliness, staff & service, room comfort

was decent but older place. Could use some updates

Stayed 1 night in Aug 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely helpful staff. Dinner was a bit average. Noisy from road noise on occasion during the night but compensated by a lovely view of the loch in the morning
Stayed 1 night in Aug 2025

8/10 Good

Rui

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Building a little tired on the outside but unlike its sister hotel in Oban (where we stayed the night before) our room was modern and clean and everything worked! Great location, short drive from town. Good breakfast buffet style. Staff on reception very helpful staff in restaurant a bit unsmiling but I think just very busy! Would stay again. Beautiful views over loch from dining area.
Stayed 2 nights in Aug 2025

6/10 Okay

Cindy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location of the property is beautiful and the staff are fabulous. They were helpful and accommodating to our numerous requests.Thank you!! However, our room had too much furniture, too few plugs, dirty carpet and walls, and an inch of dust coating everything. Badly in need of a deep clean and some basic upgrades.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jillian

Disliked: Property conditions & facilities
Grossly overpriced. The room was extremely basic and tired, very cold and smelled like gasoline.
Stayed 1 night in Aug 2025

4/10 Poor

Sarah

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Would not recommend.

I read the mixed reviews. Could see some people are complaining others not so much. We needed a place to stay for 1 night to break up the travel on the way up to Skye. When it was $300 AUD you would think that it would be a fair hotel. More like a rip off. The bed was horrible, the pillow keeps falling off because there was a lip on the floor preventing the bed to touch the wall. All the furniture in the room was cheap. Book anywhere else!! There are many other pretty hotels than this one.
The room
Most uncomfortable chairs ever.
Cheap head-rest that did nothing. No power points next to the bed. And of course the bed didn’t even touch the wall.
Huge gap behind the bed where the pillows kept falling through to the floor.Caused by the lip on the ground.
Stayed 1 night in Aug 2025

2/10 Terrible

Carla

Stayed 1 night in Aug 2025

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2025

2/10 Terrible

Maira

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a rating of 3.6, and after my stay, I can say people were pretty generous, but the room smelled like urine and vomit. When I complained, the staff provided a room spray and told me to make it work
Stayed 2 nights in Aug 2025

8/10 Good

Richard, Leawood

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for our next travel location.
Stayed 1 night in Aug 2025

4/10 Poor

Adam

Stayed 3 nights in Aug 2025

6/10 Okay

christopher

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Ok for a one night stay, but our room was in urgent need of a refurb - all very tied looking. The mattress and pillows were rather thin, and the bathroom and general decor was shabby. The room wasn’t clean throughout - certainly round the edges could have been cleaner. The bar/restaurant end of the building was much nicer, and the staff excellent.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

wendy, Mount Pleasant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay before Ben Nevis the next morning. And thank you to the staff member who recommended the starting point 😀
Stayed 1 night in Aug 2025

2/10 Terrible

Glenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on the loch is nice. Staff unfriendly. Place is old.. safety concerns. .lights flicker when turned on. Doors bang with any breeze. Breaking in?
Stayed 1 night in Aug 2025