10/10 Excellent
Sarah
Traveled with family
May 3, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to go prior to our cruise. They have free airport shuttle, and a shuttle to the cruise port for $15 a person. We chose to get an uber to the cruise port. Which was cheaper due to the number of people in our group (4). If you don’t know how to use uber or Lyft it is a nice perk. Breakfast was good, lots of options. Plenty of food. The breakfast staff were very friendly and really went out of their way to be welcoming and helpful. The elevator broke day of checkout which could have been disastrous due to the number of our bags and only having one person physically able to carry them. Doing 32+ flights of stairs would have been beyond exhausting. The maintenance man, who picked us up from the airport brought a dolly and saved the day. We would have still been stuck on the 4th floor otherwise. That was a huge scare. Unfortunately that cost extra money because I had to tip extra due to the extenuating circumstance and being unable to use the only elevator on the property. Would stay again. I was able to walk to Publix as well as several restaurants within easy walking distance in case you forgot something or need sustenance. Would stay here again.
Sarah
Stayed 2 nights in Apr 2025