We were in a first room that was infested with ants on the table, walls, roof, beds, everywhere. We have to leave the room less than 30 minutes after we checked in. They gave us another room it was a little bit better still with ants but not as bad as the previous one. The second room apparently was under the gym and the laundry room. There was a constant loud noise and banging from 7pm to 9pm. We call the front desk and report it. Nothing could be done only if we would like to change the room again which we chose not to since we don’t know what would be the next surprise.
There was a female attendant at the front desk who was super loud and speaking her language.
Regarding safety, it’s a matter of time before someone falls and break a limb because the persons who were cleaning the front porch were very negligent. No sign, a lot of water and soap on the floor. This work should be done at night between midnight and 4am when we traffic is low not at around 9 am. Also the “do not disturb sign” was not respected, Someone who speaks Spanish comes knocking at my door when the sign was present to offer us towels even though we didn’t ask for that, a second person came 15 minutes later doing the same thing and we didn’t request for any towels. It was a rough time. If someone needs to rest, think twice!