2/10 Terrible
Kristy
May 26, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Memorial Day Weekend :Only reason my family stayed was for the kids pool area. Friday night they closed the pool early, told us it would be open at 8:00 am Saturday. Kids disappointed but excepted they couldn’t swim Friday night and were still excited to swim in the morning, but Saturday morning we got ready for swimming and found out it was still closed! Front desk did absolutely nothing to attempt to lighten the situation (not even a sorry for the inconvenience)
Small details easily missed by housekeeping but
Housekeeping didn’t replace amenities after last guest, lotion was definitely used prior to our check in and room just not up to normal standard as it was for our previous stays.
( We have stayed here a few times over the past four years. We always had a great time, love the kid’s pool area but will definitely not be returning after this )
Kristy
Stayed 1 night in May 2025