Self parking, express check-out, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include a banquet hall.
The Southcliff Hotel offers 68 accommodations with coffee/tea makers and complimentary toiletries. 22-inch LCD televisions come with digital channels.
Bathrooms include bathtubs or showers. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The Southcliff Hotel features a terrace, express check-out, and an elevator. Wireless Internet access is complimentary. Parking is available onsite for a surcharge.
The Southcliff Hotel is a smoke-free property.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (GBP 7 per day)
Onsite parking includes off-street options
Things to do
9-hole adjacent golf course
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Business services
Meeting rooms
Outdoors
On the beach
Outdoor furniture
Terrace
Accessibility
Elevator
More
1 building
100% renewable energy
5 floors
Banquet hall
Built in 1865
Eco-friendly cleaning products used
Smoking not allowed
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Shampoo
Soap
Towels provided
Entertainment
22-inch LCD TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Eco-friendly toiletries
Heating
Iron/ironing board on request
LED lighting
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children 1 and younger are not allowed at this property; All guests older than 1 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Self parking fee: GBP 7 per day
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Property is also known as
Southcliff Folkestone
Southcliff Hotel
Southcliff Hotel Folkestone
The Southcliff Folkestone, Kent, UK
The Southcliff Hotel Folkestone
Southcliff Hotel Folkestone
The Southcliff
The Southcliff Hotel
Reviews
The Southcliff Hotel Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
6.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Rating 10 - Excellent. 255 out of 1000 reviews
10 - Excellent
255
Rating 8 - Good. 336 out of 1000 reviews
8 - Good
336
Rating 6 - Okay. 225 out of 1000 reviews
6 - Okay
225
Rating 4 - Poor. 118 out of 1000 reviews
4 - Poor
118
Rating 2 - Terrible. 66 out of 1000 reviews
2 - Terrible
66
Reviews
8/10 Good
Glynis
Traveled with partner, Traveled with family
Aug 27, 2025
It was an older hotel with character.. Floors a little creaky and other residents very noisy the first night . Staff we very welcoming and helpful during our stay . We had a very basic room but comfortable enough good shower and extra pillow given upon request. Will stay again.
Glynis
Stayed 2 nights in Aug 2025
6/10 Okay
dfas
Aug 21, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was friendly and helpful, but the front of the building was shabby and the photo online was nothing like the live version. There were no mixer taps in the sink in the very small bathroom.the shower screen needed Double DD40 for it to slide properly and the balcony was dirty and should be swept. Refurbishment is needed, apart from that, the hotel is in a lovely location, and if it is renovated i would certainly book again, and so say all of us in our group that booked
dfas
Stayed 1 night in Aug 2025
6/10 Okay
Wendy
Traveled with partner
Aug 20, 2025
Liked: Cleanliness, staff & service
Cheap and cheerful. Clean. Friendly helpful reception staff. Would stay again.
Wendy
Stayed 1 night in Aug 2025
8/10 Good
Malcolm
Aug 20, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok for the money
Room was clean, staff pleasant however the room was very basic and shabby. Good value for 1 night but would not want to stay longer or would use in future.
Malcolm
Stayed 1 night in Aug 2025
10/10 Excellent
Vanessa
Traveled with group
Aug 17, 2025
Liked: Staff & service
I found the staff very kind, helpful and courteous
Vanessa
Stayed 1 night in Aug 2025
8/10 Good
Kris
Traveled with group
Aug 4, 2025
Liked: Cleanliness, staff & service
Lovely staff. An older hotel but clean and a lovely location.
The hotel was ok for what we needed, 12 blokes on a golfing trip don't have sophisticated tastes.
My biggest complaint was parking, on the first night we couldn't find anywhere to legally park within half a mile, but after about 7pm, we moved our cars right outside the hotel for free parking till 8.00 the next morning
At the start there was an unexpected deposit to pay of £60! We were initially given rooms that hadn’t been cleaned. Had to wait for new room key while the manager dealt with another complaint. Manager and receptionist had an argument in the lobby. Building was very dated, not seemingly in good condition. The rooms themselves were clean enough though tired & dated. Windows don’t stay open. There was a puddle on the bathroom floor.
Would not recommend.
Hotel is under renovation (and probably has been for some time) so we didn't expect much. Parking can be a problem, but we managed to find a spot 100 yds away. Parking is free (but scarce) between 6pm and 8am. We arrived at 5.25pm so only had to pay until 6pm.
Receptionist was a delight but seemed to be the only staff on duty - she doubled up as bartender. Lift ancient and cramped. Found our room on top floor but it hadn't yet had it's card key lock fitted, had to return to reception for physical key - receptionist full of apologies. Room was spotless and larger than we expected for a "compact double". Spacious bathroom and tea and coffee making.
Bar was reasonably priced. We sat outside on the front terrace. View was great and it was surprisingly quiet apart from some aggresive Herring Gulls. A few building bits and pieces here and there.
It would be churlish to criticise this hotel at the price they are charging.
We stayed just one night before catching an early ferry. Stay again?
Absolutely!
Our room had been refurbished to a high standard. The staff were very helpful & nothing was too much trouble.
Michael
Stayed 4 nights in Jun 2025
6/10 Okay
Michael
Traveled with partner
Jun 24, 2025
Disliked: Property conditions & facilities
Convenient location close to town centre and beach. Room was basic but sufficient if it's just somewhere to sleep,as it was for us. Only problem was the shower which took a while to get up speed. Had to lay shower head in the tray to get full flow!