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Grand Burstin Hotel Folkestone

3.0 star property

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Photo gallery for Grand Burstin Hotel Folkestone

View from property
Indoor wedding
Reception
Game room
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
$52
includes taxes & fees
Jan 28 - Jan 29

Explore the area

View in a map
The Harbour, Folkestone, England, CT20 1TX
  • Place, Folkestone Harbour
    ‪2 min walk‬
  • Place, Folkestone Beach
    ‪6 min walk‬
  • Place, Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Twin Sea View Room

Twin Sea View Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Sea View Room

7.0 out of 10
Good
(4 reviews)
  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 22 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room (2 Adults + 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(28 reviews)
  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(84 reviews)
  • 22 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Sea View Room

Double Sea View Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Sea View Room

  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Grand Burstin Hotel Folkestone

3-star Folkestone hotel with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Grand Burstin Hotel Folkestone provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Folkestone hotel also offers a nightclub, a vending machine, and an arcade/game room. Onsite parking is available (surcharge).

Grand Burstin Hotel Folkestone is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 303 out of 1005 reviews
Rating 8 - Good. 275 out of 1005 reviews
Rating 6 - Okay. 189 out of 1005 reviews
Rating 4 - Poor. 99 out of 1005 reviews
Rating 2 - Terrible. 139 out of 1005 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Mike

Traveled with partner
Disliked: Cleanliness
No room service, had to go to reception to obtain toiletries and top up tea&coffee,the noise from the band every night was loud.On the plus side the food was excellent and both food and drinks reasonably priced staff excellent .
Stayed 4 nights in Oct 2025

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the harbour
Stayed 1 night in Oct 2025

8/10 Good

Bohdan

Stayed 1 night in Oct 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

cubt

Stayed 1 night in Sep 2025

4/10 Poor

Dave

Liked: Staff & service
Disliked: Property conditions & facilities
Everything was fine but no hot water for a shower
Stayed 2 nights in Sep 2025

6/10 Okay

Ines

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We enjoyed our stay at this hotel. Only there 2 nights so adequate for what we wanted. We had a balcony which had a nice view as hotel was on the sea front. The bath needs changing as very stained. Fortunately we only shower and used the mat to cover it otherwise may well have asked for a room change. Staff friendly and evening entertainment good. Free parking
Stayed 2 nights in Sep 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

8/10 Good

Derek

A single room with a view of the harbour, that was unexpected but very nice. Room was spotless. Only fly in the ointment, people in the next room, kept their tv on all night so not much sleep. They turned it off when they went for breakfast. Overall, this was a enjoyable stay and would definitely return.
Stayed 4 nights in Sep 2025

10/10 Excellent

Thalia

Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bug's

Bed bug's no hot water no heating rubbish i won't my money back
Stayed 2 nights in Sep 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Amenities
We had an enjoyable two night stay. Our room was perfect, clean lovely Seaview oh but the windows actually needed a jolly good clean and the hotel is in a really good position just to go walking to the shops and to the Lower Leas which was absolutely stunning as was the Upper Leas, so yes it was all good! 😁
Stayed 2 nights in Sep 2025

6/10 Okay

Katharine

Disliked: Property conditions & facilities

Okay and value for what you pay

Room and hotel were tired, but this was reflected in what we paid for it. Perfect for an overnight stay before picking up the Shuttle which is 15 mins away. Plentiful buffet breakfast for an additional £12 pp (but only £10.50 if we’d paid there), however it was swimming in grease and we’d recommend giving it a miss and picking up something at the terminal.
Stayed 1 night in Sep 2025

2/10 Terrible

Htet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was told by someone who lived in the area that I stayed at the worst Hotel in England. I booked it last minute because I needed a place to sleep before crossing the channel. I picked the cheapest place in the area so I got what I paid for. However, it could have been better. I paid the same amount on France side but much much better quality Hotel.
Stayed 1 night in Sep 2025

4/10 Poor

Alan

Stayed 1 night in Sep 2025

6/10 Okay

Mrs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful. First room did not have hot water. We got upgraded and the second room was perfect.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Stayed 2 nights in Sep 2025

8/10 Good

Russell

Traveled with group
Stayed 1 night in Jul 2025

6/10 Okay

WILLIAM

Stayed 1 night in Sep 2025

8/10 Good

Russell

Traveled with group
Stayed 2 nights in Aug 2025

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service
After almost 20 years stay. Charles.
Stayed 2 nights in Jun 2025

4/10 Poor

Brian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a premier room but the decor was tired the wallpaper was bubbled the bathroom door did not shut properly. The bathroom was dirty and the window seals had blown. There was only one person serving on the bar in the evening so took ages to get a drink and the breakfast was very poor.
Stayed 1 night in Sep 2025

10/10 Excellent

Ella

Traveled with family

Bank holiday weekend

Nice hotel in need of room upgrades cheap and cheerful family holiday enjoy by all.
Stayed 3 nights in Aug 2025

4/10 Poor

Linda

Disliked: Staff & service, property conditions & facilities, room comfort
Although very clean there was no mirror hanging on the wall, there was clearly a space for it. We had absolutely no hot water despite running the tap for ages. Recently refurbished room with new mattresses although these were extremely uncomfortable.
Stayed 1 night in Sep 2025

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I’ve ever stayed in
Stayed 1 night in Sep 2025