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The Market Urban Hotel

4.0 star property
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Photo gallery for The Market Urban Hotel

Exterior
Lobby sitting area
Daily buffet breakfast (EUR 12 per person)
Hallway
Deluxe Room, Terrace | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
$341
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
Via Nazionale 15, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Ponte Vecchio
    ‪11 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, pillowtop beds, minibar, in-room safe

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 107 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters) | Premium bedding, pillowtop beds, minibar, in-room safe

Annex Building Deluxe Apartment (100 meters)

  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

9.8 out of 10
Exceptional
(32 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, Terrace

9.8 out of 10
Exceptional
(8 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Deluxe Room

Triple Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe

Triple Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, minibar, in-room safe

Family Room

9.2 out of 10
Wonderful
(13 reviews)
  • 285 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Classic Room | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room

9.6 out of 10
Exceptional
(21 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room | Premium bedding, pillowtop beds, minibar, in-room safe

Economy Room

9.6 out of 10
Exceptional
(21 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Market Urban Hotel

4-star hotel in Historic Centre of Florence
A bar/lounge, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
The Market Urban Hotel offers 30 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 22-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Market Urban Hotel features multilingual staff, tour/ticket assistance, and coffee/tea in a common area. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Florence hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

The Market Urban Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 39 per day)
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 4 floors
  • Built in 1800
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 39 per day (7 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1MZ9HXG5O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sempione
Hotel Sempione Florence
Sempione Florence
Sempione Hotel
Sempione
Market Urban Hotel Florence
Market Urban Hotel
Market Urban Florence
Hotel The Market Urban Hotel Florence
Florence The Market Urban Hotel Hotel
Hotel The Market Urban Hotel
The Market Urban Hotel Florence
Market Urban
Hotel Sempione
The Market Urban Hotel Hotel
The Market Urban Hotel Florence
The Market Urban Hotel Hotel Florence

The Market Urban Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 807 out of 1002 reviews
Rating 8 - Good. 136 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kyla, Englewood

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The gentleman working the front desk was very helpful, and I really enjoyed the continental breakfast.
Stayed 1 night in May 2025

6/10 Okay

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Brigid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Solid hotel choice. No problems there. Nice breakfast - enjoyed coffee and service provided by Leiann and Jem Carla.
Stayed 3 nights in May 2025

8/10 Good

LUIS

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very well located hotel. Amazing staff Very good breakfast. For the rest, its ok.
Stayed 2 nights in May 2025

10/10 Excellent

felicia

Traveled with group
Liked: Cleanliness, amenities
Great spacious room. Super clean Nice service.
Stayed 2 nights in May 2025

6/10 Okay

Elizabeth

Traveled with group
Disliked: Amenities, property conditions & facilities
Nothing special. The pictures make the hotel appear much newer and more updated than in person. Our shower didn’t drain properly. We were traveling with friends. The water didn’t work in their shower or bathtub. If you don’t need to bathe, stay here. It’s s great location, close to many nice restaurants and just a short walk to Duomo.
Stayed 1 night in May 2025

10/10 Excellent

Haq

Traveled with partner
Liked: Amenities, property conditions & facilities
Tel, near the historic center and duoma as well as near the train station. Excellent breakfast. Rooms were clean, serviced every day. Highly recommended.
Stayed 3 nights in May 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from train station and close to city highlights. Excellent service by reception staff allowing early access to room. Breakfast area was cosy with many healthy deliciius options to suit everyones needs.
Stayed 1 night in May 2025

10/10 Excellent

Oscar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect
Stayed 1 night in May 2025

8/10 Good

Mario

Liked: Cleanliness
Very good location. Average breakfast. Tv needed technician twice. Overpriced for quality and overrated in reviews.
Stayed 3 nights in May 2025

8/10 Good

Veronika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel. We had a deluxe room and it was delicious. We had 2 large beds and each bed was in its own room almost. Each area had its own tv. Beds were comfortable. We loved it. Shower area was very nice except the actual shower was tiny. And I mean small!!! Their water pressure was fantastic. The staff at the hotel are incredible and super helpful. The service is incredible. Whatever we asked for, was literally done right away. And I mean within minutes. Our room came on the main road, initially the first night on a Friday night it was loud until about 2 am. But all other nights it was quiet. Breakfast selection was great and they make the coffee for you. Again at breakfast, service was great. We would stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Florence hotel

Perfectly located in the historic center of Florence. Easy walk to just about anywhere you wanted to go. We walked everywhere. Nearby shopping, dining, sight seeing and tours. Staff was kind, caring and professional. Large rooms with a balcony made for a perfect combo.
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice room, conveniently located, nice staff
Stayed 3 nights in May 2025

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

ABIGAIL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a little noisy due to the busy street but otherwise amazing stay and breakfast was very delicious!
Stayed 1 night in May 2025

4/10 Poor

Cristián

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very small Roma and Bathrooms that are separated by a window dron the room, if you are Staying with someone is very weird
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Stayed 7 nights in May 2025

10/10 Excellent

alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, easy access to train station.
Stayed 2 nights in May 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is perfect!

Wonderfully located hotel for station and main attractions. Eccentric/confusing controls for room lighting, and decor/style is a bit dated. Staff is v friendly and helpful
Stayed 2 nights in May 2025

8/10 Good

Mary

Liked: Amenities
I loved the hotel but recommend solo travellers to book a double room. The single room is very small and dark - I found it quite depressing. Everything else about the hotel was very good.
Stayed 5 nights in Apr 2025

10/10 Excellent

MARTHA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza, atención del personal, desayuno condiciones del hotel, todo super de divina calidad !! Felicidades si regreso a Florencia mi hotel será el mismo 👏👏👏
Stayed 3 nights in May 2025

10/10 Excellent

Shyamlal, Bothell

Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay from check in til check out was amazing. We were there for a mix of business and sightseeing. David at the front desk was kind and knowledgeable!!! He showed us how to get around to the major sites from a map. Made wonderful dinner recommendations and just was wonderfully kind. Breakfast is amazing every AM and o provided a toi go option for the days I was leaving early for conference, I cannot give enough stars df recommendation!!!!!
Stayed 5 nights in Apr 2025