8/10 Good
Chetan
Mar 2, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should you stay here? Bottom line: Yes!
Pros:
• Friendly staff – Helped me relocate here on one day’s notice when my original hotel wasn’t up to par, called me a cab upon departure, and even sent me off with a water bottle
• Housekeeping is excellent – Rooms are consistently clean
• LOCATION is unbeatable – Walkable to Ponte Vecchio, the Duomo, Santa Croce, and the train station. Plus, it’s right above Gucci and other designer shops
• Luggage porter – No need to lift a finger with your bags
• Luggage storage – Convenient for early arrivals or late departures
Cons:
• Heating issues – Difficult to regulate; the lowest setting is 21°C, but it kept resetting to 24°C on its own, making the room stuffy at times (had to open a window for fresh air)
• Security with stairs – Stairs on the way up might defeat the purpose of a 24/7 front desk from a security perspective—having someone stationed outside could be helpful
• Some wear and tear – A few scuffs on the walls and a chipped door, nothing major but definitely noticeable
Would I stay here again? Absolutely
Chetan
Stayed 7 nights in Feb 2025