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Tru By Hilton Flagstaff

2.5 star property

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Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Pet friendly
$93
includes taxes & fees
Nov 30 - Dec 1

Explore the area

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3451 S Lake Mary Road Building B, Flagstaff, AZ, 86005
  • Place, Northern Arizona University
    ‪15 min walk‬
  • Place, Flagstaff Extreme
    ‪17 min walk‬
  • Place, Walkup Skydome
    ‪3 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪5 min drive‬

Room options

Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 294 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 294 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 294 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

  • 490 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Home2 Suites By Hilton Flagstaff
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.8 out of 5, Exceptional, 76 reviews
Home2 Suites By Hilton Flagstaff

About this property

Tru By Hilton Flagstaff

Flagstaff hotel close to Northern Arizona University
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Tru By Hilton Flagstaff offers 91 accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include hydromassage showerheads and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru By Hilton Flagstaff features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers barbecue grills, an arcade/game room, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Tru By Hilton Flagstaff has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Pines Bar & Bistro - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 7 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Pines Bar & Bistro

Things to do

  • Arcade/game room
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2025
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Flagstaff Hotel
Tru By Hilton Flagstaff Flagstaff
Tru By Hilton Flagstaff Hotel Flagstaff

Reviews

Tru By Hilton Flagstaff Reviews

9.2

Wonderful

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 83 out of 109 reviews
Rating 8 - Good. 14 out of 109 reviews
Rating 6 - Okay. 5 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 4 out of 109 reviews

Reviews

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Level of quality at Tru by Hilton is outstanding. This was a very brief one-night stay, near to the airport, since our flight left early the next morning. Our experience was very good. Staff was attentive and assisted very graciously. Thank you for a very pleasant stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the hotel is almost brand new, everything was clean and cheerful. It would have been nice if the room had a second chair and a better place to open the luggage. Otherwise the room was very bright and pleasant. We enjoyed breakfast and the various choices that were available. I also like the fact that coffee and tea were available all day. We had dinner one evening in the bar area. The food had a good taste. We enjoyed talking with the young woman that was attending the bar.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard, Baytown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor internet with no connection to email or internet sites - free for Reward Members, otherwise $5/day. Small rooms. No coffee maker in room and no microwave except in Lobby. Very disappointed with a HILTON facility.
Stayed 1 night in Nov 2025

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service, location, and superb customer service. As an sustainability nerd, I was impressed with the mugs at the coffee counter, but disappointed that the "to go" cups were wrapped in individual plastic - no need for that! And please consider expanding your recycling efforts beyond plastic bottles. A very enjoyable stay - thank you!
Stayed 3 nights in Nov 2025

10/10 Excellent

JoDee

Liked: Cleanliness, amenities, property conditions & facilities
Five stars in all categories. Hilton nailed it with this one!
Stayed 1 night in Nov 2025

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed over night traveling from CA to TX, everything was great, the room was clean and the beds were really comfortable. Breakfast was okay just like any other complementary breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Linette

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean and staff excellent. Bummed that had to pay for parking.
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Ashlee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful experience with Tru by Hilton Flagstaff. The staff was very friendly and helpful, provided excellent recommendations for gorgeous places to hike and explore. I will be staying there again in the future.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

8/10 Good

Steven D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was fine, breakfast could have involved different choices, like just scrambled eggs...
Stayed 1 night in Nov 2025

8/10 Good

kristin

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Alridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be back for sure. Girls at the front desk are amazing. Great feel and vibe there.
Stayed 1 night in Nov 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean, Staff were very nice and the breakfast was good. I would stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

JEYARAJ, SURPRISE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking charge was $7 per day
Stayed 1 night in Oct 2025

4/10 Poor

Bruce H

Stayed 1 night in Oct 2025

8/10 Good

Jeremy, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only bad thing I have to say is your towels are hard as hell. Whatever happened to hotel towels being soft and fluffy? It’s like I dried off with 30 grit sand paper on my face.
Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable.
Stayed 2 nights in Oct 2025

6/10 Okay

Maricel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room. Very friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property!
Stayed 2 nights in Oct 2025

2/10 Terrible

Frederick

Stayed 1 night in Oct 2025

10/10 Excellent

Estevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025