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Castle Rock

2.5 star property

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Photo gallery for Castle Rock

Exterior
Ecotours
Luxury Room | Premium bedding, blackout drapes, free WiFi, bed sheets
Reception
Premium bedding, blackout drapes, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
1313 S Milton Rd, Flagstaff, AZ, 86001
  • Northern Arizona University
    ‪3 min walk‬
  • Flagstaff Extreme
    ‪3 min drive‬
  • Lowell Observatory
    ‪3 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪7 min drive‬

Room options

View all photos for Executive Room

Executive Room | Premium bedding, blackout drapes, free WiFi, bed sheets

Executive Room

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Premium bedding, blackout drapes, free WiFi, bed sheets

Classic Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

Basic Room | Premium bedding, blackout drapes, free WiFi, bed sheets

Basic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Room

Premium bedding, blackout drapes, free WiFi, bed sheets

Royal Room

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, blackout drapes, free WiFi, bed sheets

Luxury Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Premium bedding, blackout drapes, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Single Room

Premium bedding, blackout drapes, free WiFi, bed sheets

Exclusive Single Room

  • Sleeps 3
  • 1 King Bed

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About this property

Castle Rock

Flagstaff motel walkable to Northern Arizona University
This motel features free self parking.
Castle Rock offers 21 accommodations with complimentary bottled water and blackout drapes/curtains. Beds feature premium bedding. 43-inch Smart televisions come with cable channels and smart speakers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

Complimentary self parking is available on site.

Castle Rock has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free self parking on site

Things to do

  • Snowboarding

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Smart speaker

Food and drink

  • Free bottled water

More

  • Heating
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Castle Rock Motel
Castle Rock Flagstaff
Castle Rock Motel Flagstaff

Castle Rock Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 253 out of 358 reviews
Rating 8 - Good. 77 out of 358 reviews
Rating 6 - Okay. 17 out of 358 reviews
Rating 4 - Poor. 7 out of 358 reviews
Rating 2 - Terrible. 4 out of 358 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ethan, Tel-Aviv, Israel

Liked: Cleanliness, staff & service
Very basic but I enjoyed. Ask for a corner room (mine was 19) and you kinda have a private balcony
Stayed 4 nights in Apr 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk was excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff received us great especially Alfonso. We will be going back soon.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice, beautifully kept, cozy, clean, and good smelling. The front office staff was really nice to welcoming!
Stayed 1 night in Mar 2025

8/10 Good

JANICE, MESA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I did not realize the property was more of a motel than a hotel, as it was advertised
Stayed 1 night in Mar 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Excelllent location and a very clean room
Stayed 1 night in Mar 2025

4/10 Poor

Lee Ann

Disliked: Cleanliness, property conditions & facilities, room comfort
The beds were terribly uncomfortable and the room had a bad odor. Construction next door was deafening
Stayed 1 night in Mar 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was so cute and super clean! As soon we walked in it smelled clean something that is so rare. The bed was comfortable also smelled clean! The staff was super friendly and helpful. The location was perfect, 8 minutes from downtown and there were nearby restaurants to eat. Highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Stayed 2 nights in Oct 2024

2/10 Terrible

Stephen

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Worst decision to stay here.

The room smelled horrible. Every time the air conditioner kicked on, an overpowering air freshener smell was expelled into the room. We left at 2 am to find another hotel. We returned to check out after one night of a 2-night stay. We paid in advance, and a refund was refused. Hotels.com was unable to get us a refund. I would never stay here again. I will never book through a third-party site again. Lessons learned.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dusan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Colleen

Traveled with family
Liked: Staff & service
Disliked: Amenities
Shower from the ceiling was weird - needs a handheld to rinse out hair. No staff in office but they were fairly quick to arrive; no microwave; couldn't figure out TV or which internet to use. No dining area or small table except folding table in room. Major traffic noise.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen, Logan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place we had a corner room and it was quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than located on the main street in the city, making it difficult to get into and out of during peak traffic hours, the facilities itself were wonderful. The staff is extremely helpful and accommodating. We enjoyed our stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathy

Polite staff, helpful, parting gift, nicely updated motel and close to a variety of stores and parks.
Stayed 1 night in Oct 2024

6/10 Okay

Noreen

The 2nd floor room was appreciated. The room had an overwhelming smell of freshener. It was overpowering. We almost asked for a room change. That should be toned down.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Unimpressive, but functional

The place was clean, staff was friendly, but the walls are paper thin. Could quite literally hear every word of conversations in the room next door. Plus we were on the ground floor, and the folks above walking around were also quite loud. Also, Flagstaff has data dead zones, and the motel wifi was awful. There were three 'available' networks, and none of them worked. Overall good bang for the buck, and I'd stay there again in a pinch, but I'd look elsewhere first.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Heidi

Stayed 2 nights in Sep 2024

10/10 Excellent

Keavin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and very friendly, great location, Close to everything!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is helpful and friendly and helped us merge two reservations into one stay. Room was clean and smelled nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Aisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in many motels across the US and I have to say this was the best one I’ve been to. The rooms were modern and pretty, an absolutely amazing shower, the bed spread was gorgeous, and there was lovely, soft carpeted flooring. The manager is a very nice woman, very helpful. I don’t usually leave reviews but I couldn’t resist, the value for money is really there!
Stayed 3 nights in Sep 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay! If you’re looking for lots of frills this would not be for you but for a clean reasonably priced stay this was great and Starbucks is right next door for morning coffee.
Stayed 1 night in Sep 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2024