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Riad Al Pacha

3.5 star property

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Breakfast, lunch, dinner served; local and international cuisine
View from property
Double Room | In-room safe, desk, free cribs/infant beds, rollaway beds
Double Room | In-room safe, desk, free cribs/infant beds, rollaway beds
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
7, Derb El Miter Ain Azliten, Talàa El Kbira, Fes, 30100
  • Blue Gate
    ‪3 min walk‬
  • Place Bou Jeloud
    ‪5 min walk‬
  • Zaouia Sidi Ahmed Tijani
    ‪13 min walk‬
  • Fes (FEZ-Saiss)
    ‪21 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, desk, free cribs/infant beds, rollaway beds

Double or Twin Room

  • 376 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | In-room safe, desk, free cribs/infant beds, rollaway beds

Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Riad Al Pacha

3.5-star B&B in Fes El Bali
A restaurant, a bar/lounge, and valet parking are available at this smoke-free bed & breakfast. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, spa services, 24-hour room service, and a business center are onsite.
Riad Al Pacha offers 9 accommodations with safes and complimentary bottled water. This Fes bed & breakfast provides complimentary wireless Internet access. Bathrooms include bathtubs or showers with jetted bathtubs, slippers, complimentary toiletries, and hair dryers. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services.
The bed & breakfast offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 3.5-star property. This business-friendly bed & breakfast also offers spa services, a terrace, and barbecue grills. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

Riad Al Pacha is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 8 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (EUR 2 per day)
  • Valet parking on site (EUR 2 per day)

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Spa services

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.02 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per vehicle (roundtrip)
  • Self parking fee: EUR 2 per day
  • Valet parking fee: EUR 2 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Riad Al Pacha B&B Fes
Riad Al Pacha B&B
Riad Al Pacha Fes
Riad Al Pacha Fes
Riad Al Pacha Bed & breakfast
Riad Al Pacha Bed & breakfast Fes

Riad Al Pacha Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 13 out of 27 reviews
Rating 8 - Good. 8 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

8/10 Good

su kuei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good service

The location is great and employees are good with service ,they are friendly .
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas and rooms are spacious and beautiful. Staff extremely knowledgeable and helpful for sightseeing in Fez and travel connections
Stayed 3 nights in May 2019

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a wonderful place to stay.

Riad was at a great location. Staff was wonderful and Mohammed was very helpful and attentive to our needs. He gets a super customer service from us. The dinners were wonderful and delicious although price is little high. Overall we had a great stay and would recommend it when you visit Fez.
Stayed 3 nights in May 2019

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

The hospitality and food were excellent. Samir went above and beyond to make our stay wonderful. Elias took good care of us also.
Stayed 3 nights in Mar 2019

10/10 Excellent

Kim, La Crosse, USA

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed, spacious, clean rooms with a very friendly and helpful manager! We stayed 3 nights and felt right at home. Loved the location and the beautifully presented breakfasts, too. Ideal for groups, couples both. A great choice in Fes!
Stayed 3 nights in Mar 2019

8/10 Good

Adrienne

Liked: Staff & service

Good riad, great food, don't trust Google Maps

The booking stated a jetted bathtub, but there was only a tiny stand alone shower. However, the booking also said 1 double or 2 twins, and it seemed like we got 2 doubles, so that was nice. The listing also says valet parking but the address on Google & MapsMe took us into a parking lot nearby and you have to just park yourself, pay a guy 30MAD. There are a bunch of men with wheelbarrows nearby that will then come and grab your luggage and take you to the riad, then ask for 20 MAD. When we arrived we were immediately invited to sit and have tea first before shown our room. We also had their dinner (3 courses, 150MADpp), a little on the higher end of Morocco, but it was delicious! They even accommodated our request for a packed breakfast since we had a super early check out. Overall, we recommend this riad, just try to make arrangements with them for pick up/meeting you to eliminate that stress.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Great Riad ... Good location in the Medina. You got to know your way around street are very confusing. Not far from the train station. 10 minutes in taxi. The Riad is in the medina just few feets an your in the souk. Great staff they help us with different kind of things around. Breakfast included just enough food not the big buffet but real good.
Stayed 4 nights in Nov 2018

10/10 Excellent

Carol, Wash, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Riad is beautiful and, once found, centrally located. Very clean, welcoming with attentive, friendly and helpful staff.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

close to medina centere

Nice interiors in the hotel
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location to Médina

I preferred being right outside the Médina gates. It had a taxi stand by it too. The staff was accommodating and the Riad was so nice we even had dinner there one night
Stayed 2 nights in May 2018

10/10 Excellent

Vadood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great management and staff and so friendly.
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness

Pour dépanner

Séjour d’une nuit et suffisant. Très belle aire commune, malheureusement très différent pour la chambre. Nous avions celle au dernier étage, salle de bain avec odeur nauséabonde et pas d’aération. Propreté moyenne. Bon déjeuner. Bien situé pour entrer au coeur des souk.
Stayed 1 night in Jul 2019

10/10 Excellent

Maude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mohamad et son équipe sont très accueillants et nous ont organisé plusieurs activités. Ils sont très flexibles. Nous sommes arrivés avec une journée de retard et ont accepté de modifier notre réservation en décalant d'une journée. La nourriture est excellente et l'emplacement du riad est très facile à trouver.
Stayed 3 nights in Jul 2019

2/10 Terrible

Matheus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience... definitely not recommended

Poor cleanance, staff is not friendly nor helpful, and cannot speak english. The room we stayed was very dirty (we even had to walk with slops on otherwise our feet would go black from the dirt). The room also had a strong mold smell, which gave us awful allergies, and it was full of remends on the walls, plugs and doors. On top of that, we had a pair of shoes stolen from our room while we were out for a few hours. We called the management to assist us on the issue and instead of helping us, they were extremely unkind to us and did not solve the problem. We reserved a room with one double bed, but when we arrived there was two single beds put together. That been said, we had a very unpleasant experience on the Riad and would not recommend it to others. * Profissionais antipáticos, pouco prestativos e que não falam inglês. O quarto estava extremamente sujo (inclusive, tínhamos que andar de chinelos para os pés não ficarem imundos). O quarto também tinha um cheiro muito forte de mofo, o que nos rendeu péssimas alergias. Além disso, era cheio de remendos nas paredes, tomadas e portas. Para piorar a nossa experiência, nós tivemos um par de sapatos roubados de dentro do nosso quarto enquanto estávamos conhecendo a cidade. Nós solicitamos auxílio da gerência para resolver o problema, porém eles foram extremamente grosseiros e se recusaram a ajudar. Nós reservamos um quarto com cama de casal, porém quando chegamos, o quarto tinha duas camas de solteiro. Não recomendamos o Riad.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent séjour dans ce riad bien tenu et une équipe disponible et très agréable
Stayed 4 nights in May 2019

6/10 Okay

Dominique

Etions un groupe de 9 personnes et avions réservés 5 très grandes chambres et sur les 5 ,deux étaient nettement plus petites,dont la mienne! Mais nous avons payé le prix de 5 grandes
Stayed 1 night in May 2019

6/10 Okay

Dominique

Très mécontente, étions un groupe de 9 personnes et avions réservés 5 très grandes chambres et sur les 5 ,il y en a eu 2,nettement plus petites et donc moins chères, dont la mienne!!!!! Mais nous avons payé le même prix pour les 5 !!
Stayed 1 night in May 2019

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Santiago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala atencion al cliente y problemas sin parar....

Lamentable todo lo ocurrido durante la estancia en este Riad, el dia de llegada la suite Pacha que es la que teniamos pagada la tenian ocupada y nos metieron en la habitacion que se puede ver en las imagenes, sin calefaccion, no cerraba ninguna ventana, hacia un frio insoportable, llena de hormigas..... Al dia siguiente hablo con el Manager del riad y me ofrece cancelar la reserva o ir a otro riad de ellos. Una vez alli cancelar la reserva es impensable por que no te vas a dedicar a buscar alojamiento asi que aceptas el riad (Naila) y siguen los problemas, el primer dia sin calefaccion, al dia siguiente a las 18:00 horas aun no habian limpiado la habitacion. Ha sido un trato indeseable hacia el cliente y un abuso por parte del personal responsable del Riad, no se lo recomiendo a nadie. Esto que nos ha pasado ha sido un verdadero abuso que lo unico que han conseguido es que estabamos deseando de que llegara el dia para abandonar el riad. Pesima atencion al cliente y falta de consideracion con el cliente. En vez de intentar que no hubiera problemas despues de lo que nos hicieron de tener ocupada la suite reservada y pagada, siguieron surgiendo cada dia problemas diferentes y los responsables se desentendian. Nada recomendable y muy mala experiencia lo que hace que no puedas disfrutar de la estancia en Fez que es una ciudad con mucho encanto, pero por estos problemas no ha sido una buena experiencia de viaje. Nada recomendable.
Stayed 4 nights in Jan 2019

6/10 Okay

LUC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Peu d’eau chaude Pas d’insonorisation Pas de chauffage dans la salle du restaurant
Stayed 2 nights in Dec 2018

8/10 Good

cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour !

Hôtel très bien placé dans la médina. Nous pouvons rejoindre à pied les principaux sites d'intérêt dans la médina , à environ 15 minutes à pied des tombeaux de Merinides et du jardin public .Accueil chaleureux , thé de bienvenue . Chambre propre , serviettes changées tout les jours . Très belle vue panoramique de la médina grâce à la terrasse. Le soir un musicien accompagne le repas dans le patio ce qui donne une ambiance typique et très agréable Staff à l'écoute des clients et prêts à rendre service Navette aeroport payé 150 dirhams pour l'aller simple . Taxe 3 €/ pers/ nuit (et non 1€/par/nuit comme indiqué sur hôtels.com) En conclusion très bon séjour dans ce riad que je conseille vivement .
Stayed 3 nights in May 2018

10/10 Excellent

karthik A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location Pretty Riad with Great service

Prettiest Riad with great service and reception. The staff were extremely helpful and informative. They helped us with guides, excursions and airport transfers. They even offered to provide us with early breakfast and free crib for baby. The rooms were spacious and cozy. Well located and easier to find.