The staff were rude, unhelpful and liars. I had booked breakfast for my stay but at check-in I was told that their breakfast package also included a free dinner every night. I was surprised by this so I asked again 3 times for confirmation and I was told yes it's included for all guests if they have breakfast. The man also told me to come to him if I have any problems. The first night my family and I had dinner and we were interrupted whilst eating to say we need to pay 160dh per person for dinner. I explained I was told I had a free dinner but they denied this. I spoke to the man who initially told me about the free dinner and he lied to my face, denying the whole conversation. The other staff defended him and I was forced to pay 800dh for dinner. They also didn't fix the AC when I asked them to. Overall the staff were very rude and good at conning. The rooms were not in great condition, the lamps were broken and the carpet was ripped. The balcony door often got stuck. The best part of the hotel was the garden and pool. Would recommend this hotel if you're not planning to spend a long duration of your stay in the actual hotel.
Traveller from London
This family-friendly Marrakech hotel is located near the airport, within 2 mi (3 km) of Theatre Royal, Marjane Hypermarket …More
After reading the mixed reviews, I was pleasantly surprised with our 5 day stay. Many of the staff spoke English, the rooms and hotel in general were very clean throughout. It was a little quieter than previous AI trips that we have had, but very enjoyable.
Keep up the great work.
Traveller from Essex
Located near the airport, this family-friendly hotel is within 6 mi (10 km) of Royal Club Equestrian Center, Oasiria Water …More
There was staff at the airport to assist us and a free shuttle which you need to arrange some days before you get there. The front desk check in was fast and very courteous. We were given our room before 1. The staff around the pool were always right there to give you a hand. We had some wonderful waiters especial in the Jockey Club and Beach bars! Food was always so good. We really enjoyed our stay at the Mazagan
Traveller from Devon
Located in El Jadida, this beachfront hotel is connected to the airport and within 9 mi (15 km) of El Jadida Beach, El Jadida …More
It was a nice hotel, nothing special, but the beach behind it is dirty so if you're looking to stay in it for the beach plse don't do so. The beach is filled with garbage. It's got a nice pool, but we ended up getting a room else where for one night even though we booked it for all week. They don't have ice machines it cost $10 to get ice, that was weird, well nothing is free but breakfast and breakfast was good, the staff spoke English so that was nice.
Traveller from US
Nestled on the beach, this Casablanca hotel is 2 mi (3.3 km) from Stade Mohammed V and 2.8 mi (4.5 km) from Hassan II Mosque …More
The hotel was classic. Many famous guests from Winston Churchill to YSL. Beautiful tile work and architecture. Staff is fabulous and eager to please. Centrally located to medina and restaurants and attractions.
Traveller from Washington, D. C.
Located in the heart of Tangier, this luxury hotel is within a 15-minute walk of Place du 9 Avril 1947 and Place de la …More