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Greenbank Hotel

4.0 star property

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Photo gallery for Greenbank Hotel

2 restaurants, breakfast, lunch, dinner served; British cuisine
Creator video
Superior Double or Twin Room, Harbor View | View from property
Luxury Suite, 1 King Bed, Balcony, Harbor View | Balcony view
Deluxe Double or Twin Room, Harbor View | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
$175
includes taxes & fees
Jan 9 - Jan 10

Explore the area

View in a map
Harbour side, Falmouth, England, TR11 2SR
  • Place, Falmouth University
    ‪17 min walk‬
  • Place, National Maritime Museum Cornwall
    ‪4 min drive‬
  • Place, Gyllyngvase Beach
    ‪4 min drive‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪48 min drive‬

Room options

View all photos for Classic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

8.6 out of 10
Excellent
(20 reviews)
  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single , Harbor View

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single , Harbor View

9.4 out of 10
Exceptional
(8 reviews)
  • 161 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room, Harbor View

Classic Double Room, Harbor View | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, Harbor View

9.6 out of 10
Exceptional
(21 reviews)
  • 194 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room

9.0 out of 10
Wonderful
(20 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room, Harbor View

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room, Harbor View

10.0 out of 10
Exceptional
(13 reviews)
  • 269 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double or Twin Room, Harbor View

Family Double or Twin Room, Harbor View | Desk, iron/ironing board, free WiFi, bed sheets

Family Double or Twin Room, Harbor View

9.6 out of 10
Exceptional
(13 reviews)
  • 269 sq ft
  • Harbor view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room, Harbor View

Deluxe Double or Twin Room, Harbor View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double or Twin Room, Harbor View

9.8 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony, Harbor View

Luxury Suite, 1 King Bed, Balcony, Harbor View | Desk, iron/ironing board, free WiFi, bed sheets

Luxury Suite, 1 King Bed, Balcony, Harbor View

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

View all photos for Classic Twin Room, Harbor View

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, Harbor View

8.8 out of 10
Excellent
(5 reviews)
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Classic Single , Inland View

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single , Inland View

  • 161 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

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About this property

Greenbank Hotel

4-star Falmouth hotel with 2 restaurants
2 restaurants, 2 bars/lounges, and a meeting room are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Greenbank Hotel offers 61 accommodations with coffee/tea makers and bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Falmouth hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Greenbank Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM.
The Water's Edge - Overlooking the ocean, this restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner.
The Working Boat - Onsite gastropub. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • The Water's Edge
  • The Working Boat

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Greenbank Hotel Falmouth
Greenbank Hotel
Greenbank Falmouth
Greenbank Hotel Falmouth, Cornwall
Greenbank Hotel Hotel
Greenbank Hotel Falmouth
Greenbank Hotel Hotel Falmouth

Greenbank Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 1005 reviews
Rating 8 - Good. 202 out of 1005 reviews
Rating 6 - Okay. 56 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 5 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I originally booked over a month prior to my stay. My sister was supposed to join me, unfortunately she had an accident. I contacted hotel.com to try to arrange a refund due to the circumstances, they reached out to the Greenbank Hotel and was told that their policy was strict and they would not refund. I then rang the hotel and explained the situation that my sister was unable to travel and that the reason I was coming to the hotel with my sister was to scatter our mothers ashes and have a memorial service There was no empathy from the receptionist that i spoke to and she said they had a strict policy and unable to refund. I had given them over a months notice. I was quite shocked at the lack of empathy and understanding. I travelled on my own to stay there as it had cost nearly over one Thousand two hundred pounds. My stay there was comfortable, the service good. Unfortunately the menu was too fancy and due to previous surgery i was limited to what i could eat. I decided to have Sunday lunch, the meat and gravy was nice but, all the vegetable were really hard, not edible except for the carrot parsnip mash. The roast potatoes were difficult to cut into as the skin was really tough, so i could only eat the centre of them. I will not be returning to stay at the Greenbank hotel, mainly due to how I was treated when I reached out to them for a cancellation and refund.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ronan John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendsly. Food in the restaurant is super nice, highly recommend!
Stayed 3 nights in Oct 2025

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Arwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel, excellent location, and beautiful breakfast experience! Would definitely stay again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Martin

Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was fantastic. I had a very warm welcome at reception with excellent helpful staff. My room, an upgraded room with a balcony, was very comfortable and clean. There was an excellent supply of tea, coffee and hot chocolate too. Breakfast was also very good.
The sunrise view from my room ❤️
Stayed 1 night in Sep 2025

10/10 Excellent

Michael R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels we’ve ever stayed in. Not new and fancy but gorgeous.
Stayed 2 nights in Sep 2025

8/10 Good

Darren, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Carrie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately I think we got one of the worst rooms in the hotel, a classic double in room 102. It was right at the top of the stairs, and being an older building it meant we could hear every single noise in the corridor and stairway outside. The room itself was quite dated also and was not reflective of the hotel listing. Breakfast was included which is nice, and they did have vegetarian and vegan options, however the vegan breakfast was quite underwhelming and small. Despite the above the staff were very friendly and helpful, it's just a shame that the fairly high cost per night didn't reflect the facilities offered.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always superb

The hotel is beautiful and the staff a really attentive. Check-in was quick and easy and the room very comfortable. This isn’t the first time I’ve stayed here and the service is always really good. Look forward to staying again.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel. The staff is very hospitable, they even helped my son by answering all questions pertinent, being a new college student in town.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeff, Avon Lake

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. The staff were extremely friendly and you cannot beat the views. The breakfasts were filling and I would recommend this hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service

Excellent location, hotel dated.

Excellent location but hotel is looking very dated now. Carpets in hallways are dirty and rooms do not have any air conditioning. Our room was 26 degrees at night !
Stayed 2 nights in Sep 2025

10/10 Excellent

Kath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

richard

Stayed 1 night in Aug 2025

10/10 Excellent

Róisín

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Haim

Traveled with partner
Liked: Amenities
Comfortable.
Stayed 2 nights in Aug 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely views

Attentive staff and easy check-in. Old building lovely décor and restaurant views beautiful. We had a great stay. Breakfast was also lovely.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Kat

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, historic hotel with fantastic views and lovely, spacious rooms. We received an unexpected room upgrade and ended up in a fabulous twin room literally over the waters of Falmouth Harbour! Wish we could stay for a bit longer and enjoy Falmouth (third time visiting for me but always somewhere I want to revisit) and that lovely room!
Stayed 1 night in Aug 2025