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Macdonald Inchyra Hotel & Spa

4.0 star property

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Photo gallery for Macdonald Inchyra Hotel & Spa

Indoor pool
Interior
Premium bedding, down comforters, desk, blackout drapes
Exterior
Sauna, body treatments, aromatherapy, body wraps, body scrubs, facials

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
$128
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
Grange Road, Polmont, Falkirk, Scotland, FK2 0YB
  • Place, Macdonald Inchyra Hotel Spa
    ‪1 min walk‬
  • Place, The Kelpies
    ‪3 min drive‬
  • Place, Falkirk Wheel
    ‪14 min drive‬
  • Airport, Edinburgh (EDI)
    ‪23 min drive‬

Room options

View all photos for Family Room, 1 Double Bed (Deluxe Family)

Premium bedding, down comforters, desk, blackout drapes

Family Room, 1 Double Bed (Deluxe Family)

8.6 out of 10
Excellent
(7 reviews)
  • 150 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Deluxe Room, 1 Double Bed (Deluxe King) | Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Deluxe King)

10.0 out of 10
Exceptional
(5 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Premium bedding, down comforters, desk, blackout drapes

Standard Single Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 130 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Twin Beds, Accessible

Premium bedding, down comforters, desk, blackout drapes

Room, 2 Twin Beds, Accessible

  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed (Super Deluxe King/Twin)

Premium bedding, down comforters, desk, blackout drapes

Superior Room, 1 King Bed (Super Deluxe King/Twin)

9.0 out of 10
Wonderful
(4 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | Premium bedding, down comforters, desk, blackout drapes

Deluxe Double Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Super Deluxe Double)

Superior Room, 1 Double Bed (Super Deluxe Double) | Premium bedding, down comforters, desk, blackout drapes

Superior Room, 1 Double Bed (Super Deluxe Double)

8.0 out of 10
Very good
(1 review)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

Super Deluxe King Room

  • Sleeps 2

Accessible Twin Room

  • Sleeps 1

View all photos for Standard King Room

Premium bedding, down comforters, desk, blackout drapes

Standard King Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

View all photos for Deluxe Double Room

Bathroom amenities | Shower, free toiletries, hair dryer, towels

Deluxe Double Room

  • Sleeps 2

Standard Lodge

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Deluxe Family 4

  • Sleeps 2

Super Deluxe Double Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

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Bar (on property)

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  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.2 out of 5, Very Good, 991 reviews
Glasgow Westerwood Spa & Golf Resort

About this property

Macdonald Inchyra Hotel & Spa

4-star hotel in Polmont
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Macdonald Inchyra Hotel & Spa offers 98 accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Falkirk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Vital Health and Wellbeing. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Macdonald Inchyra Hotel & Spa features an indoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This eco-certified hotel also offers a sauna, spa services, and barbecue grills. Complimentary self parking is available on site, along with a car charging station.

Macdonald Inchyra Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Scottish Steak Club - This restaurant specializes in local cuisine and serves lunch, dinner, and light fare.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Inchyra
Inchyra Hotel
Inchyra Macdonald
Inchyra Macdonald Hotel
Macdonald Hotel Inchyra
Macdonald Inchyra
Macdonald Inchyra Falkirk
Macdonald Inchyra Hotel
Macdonald Inchyra Hotel Falkirk
Macdonald Inchyra & Falkirk
Macdonald Inchyra Hotel & Spa Hotel
Macdonald Inchyra Hotel & Spa Falkirk
Macdonald Inchyra Hotel & Spa Hotel Falkirk

Macdonald Inchyra Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 314 out of 846 reviews
Rating 8 - Good. 281 out of 846 reviews
Rating 6 - Okay. 152 out of 846 reviews
Rating 4 - Poor. 67 out of 846 reviews
Rating 2 - Terrible. 32 out of 846 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Greg

Disliked: Cleanliness, property conditions & facilities
Extremely disappointed. The room was extremely dusty along the skirting boards it looked like it had not been vacumed properly for a long time. One of the curtains was completely ripped and falling apart, the carpet was threadbare in places. The wooden batn panel had paint peeling off it and was warped at the bottom. Overall this room was definitely nowhere near a 4 star standard and need urgent maintenance and deep cleaned! Very disappointed and underwhelming stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay.. Great staff, accommodations and location
Stayed 2 nights in Jun 2025

8/10 Good

Graeme

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great customer service. Convenient to Falkirk.
Stayed 2 nights in Apr 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean hotel staff very friendly, however one member of staffs mannerism was very abrupt when we complaint about the bathroom light not working this got fixed straight away and relocated to a different room.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel. Food very good, had breakfast and evening meals there. Staff very friendly and helpful
Stayed 2 nights in Jun 2025

8/10 Good

Tammy, Borden-Carleton

Traveled with group, Traveled with partner
Liked: Staff & service
Nice hotel but definitely dated. Could use a deep clean. Carpets in rooms have been there for quite some time as well as the furniture. Stained chairs and couches. Old and historic should not be confused with dirty and disrepair. Staff were extremely friendly, Helpful and always smiling.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable hotel with good food well worth the rate I paid.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had the best stay, very clean hotel, breakfast was lovely too
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spa great. Swimming lanes in the pool were useful as there a few children playing with a ball in the pool too. Restaurant had a few GF options and staff seemed knowledgable. Food was of good quality. (Gf burger and chips and steak with chips and mushroom) Room spotless although the shower (over a bath) leaked all over the floor!! Bed allowed a good nights sleep.
Stayed 1 night in May 2025

2/10 Terrible

Steven

Traveled with family
Liked: Staff & service
The rooms were ok, the carpets were hideous, dust at the bottom of the window frame, the sealant was starting to break up around the bathtub and the mirrors demister was loose. The alcohol was so expensive, the food was also expensive but special.
Stayed 1 night in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good pool and facilities

Nice hotel, the pool and steam room were very nice, plenty of parking and there is limited outdoor seating which is a big shame for summer months, but bar and restaurant are comfortable. Upgrading to better rooms may only get you robes and slippers, but for some people thats a worthwhile thing, and there are some bigger rooms too
Stayed 1 night in May 2025

8/10 Good

Warren

Stayed 1 night in May 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly great staff it was supercalifragalusticexpiallidousios Spa great had my first facial, pool great .
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas, Knoxville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and spa were excellent. Food at the restaurant was not as good as other places in Scotland. Staff was nice. Water for rooms was excellent. Rooms could use an update but were clean and sufficient
Stayed 1 night in May 2025

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, room was a little dated but the bed was comfortable and shower great, rest of the hotel had a luxurious feel and the dining options were great and could have been excellent with just a couple of details improved like the butter being soft for the bread and fish and chips was a half portion of fish so was disappointing. The spa was gorgeous, just missing a jacuzzi. Overall a great stay and very attentive staff.
Stayed 1 night in May 2025

10/10 Excellent

Alistair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy the hotel, gym and pool options. This is our second time staying here and feel the restaurant is difficult to use.
Stayed 3 nights in May 2025

10/10 Excellent

James Peter, Gillingham

Stayed 3 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Laura, Purley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located for nearby attractions. Good, clean rooms and well equipped hotel with spa and restaurant facilities. Paticularly enjoyed the pool, gym and spa.
Stayed 1 night in Apr 2025

4/10 Poor

Jithen

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Just Underwhelming....

Just underwhelming. Breakfast was horrible, food overpriced. Sausages dried up, eggs precooked...just horrible. No phones in rooms, Qr codes used. Asked for warm/ hot milk for kid... was brought but freezing. Tried to call reception again 4 times no answer. Just not a 4 star hotel as advertised. Pool was also cold and room was over heated... just dont rush to hotel. Staff were pleasent. About only thing up to date at hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Alistair

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Overpriced and underwhelming

As seems to be a theme with MacDonald hotels, the experience doesn't match the price point. The staff couldn't be faulted. Polite, friendly and helpful. The hotel was clean enough but everything looks tired and shabby. Room was a great size but bed hard and uncomfortable. No fridge in room and if you want functioning WiFi you have to pay extra which seems an absolute joke for over £120 a night. Didn't eat at the restaurant as the reviews weren't good. A cup of coffee is over £5. Impossible to contact reception from the room. Would not recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Great staff and restaurant food best of any McDonald hotel
Stayed 1 night in Mar 2025

4/10 Poor

Richard

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than warm welcome. The beds were from 1940 and dipped in the centre. The put up beds for the children were filthy. The view was tennis courts that were falling apart with rubbish all over. The walls were disgusting and the shower pressure was so bad it was hardly worth using. The entire property needs reinvestment. Definately not is advertised.
Stayed 1 night in Apr 2025

10/10 Excellent

Bushra

Stayed 1 night in Apr 2025