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Basin Park Hotel and Spa

3.0 star property

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Photo gallery for Basin Park Hotel and Spa

Exterior
Sports bar
Interior
Game room
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$110
includes taxes & fees
Feb 2 - Feb 3

Explore the area

View in a map
12 Spring St, Eureka Springs, AR, 72632
  • Place, Basin Spring Park
    ‪1 min walk‬
  • Place, Eureka Springs City Auditorium
    ‪3 min walk‬
  • Place, Eureka Springs District Court
    ‪5 min walk‬

Room options

View all photos for Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds | Individually decorated, individually furnished, iron/ironing board

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed | Individually decorated, individually furnished, iron/ironing board

Premium Single Room, 1 King Bed

9.0 out of 10
Wonderful
(109 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Deluxe Single Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Standard Single Room, 1 Queen Bed

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Individually decorated, individually furnished, iron/ironing board

Room, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Basin Park Hotel and Spa

3-star hotel in Eureka Springs Historic District
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a hot tub, and massage/treatment rooms.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Basin Park Hotel and Spa features a full-service spa and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Eureka Springs hotel also offers spa services, a terrace, and a vending machine.

Basin Park Hotel and Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Eureka Springs Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 7 per day)
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Ropes course
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Nearby parking fee: USD 7.00 per day (2200 ft away)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1013 reviews
Rating 8 - Good. 250 out of 1013 reviews
Rating 6 - Okay. 102 out of 1013 reviews
Rating 4 - Poor. 47 out of 1013 reviews
Rating 2 - Terrible. 20 out of 1013 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super accommodating, great location
Stayed 1 night in Oct 2025

6/10 Okay

Debbie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Spa service we had was very disappointing for the price. Nothing relaxing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Well maintained for age of property
Stayed 1 night in Oct 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

Room was dated for the theme. Clean and comfortable room. Located directly downtown in the historical town. Shuttles were awesome. Highly recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tara

Stayed 1 night in Oct 2025

8/10 Good

Sandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Historic hotel but needed some renovations. Carpet in room needed to be cleaned and stretched. Carpet on stairs vacuumed/shampooed. Matress was very soft and did not fit the box spring frame. When we brought it to their attention they said no one had ever complained but would check into it after we checked out.
Stayed 2 nights in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms ,nice staff, relaxed atmosphere
Stayed 2 nights in Sep 2025

6/10 Okay

Georgia

Traveled with group
Liked: Cleanliness, staff & service, amenities
Beds and pillows were very uncomfortable, in need of being replaced. Spa was wonderful, restaurant somewhat limited
Stayed 2 nights in Sep 2025

8/10 Good

Julie

Stayed 2 nights in Sep 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the nostalgia and history of the Basin Hotel. There is a good blend of modern amenities and taken back in time all at the same time.
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Traveled with group
Disliked: Property conditions & facilities
The hotel is in a great location in the middle of the downtown. Unfortunately the king room that I paid for was very much in need of remodel. The shower knob was about to fall off & it took me forever to try to figure out how to get it on & get the right temperature. The vanity is not in the bathroom. It’s right out in the middle of the bedroom & there’s no vanity light so I just had this one little bulb overhead and could hardly see to get ready in the mirror. When I arrived, the room was very hot so I had to turn on the “ window unit”AC and crank it down. I knew this was an older hotel with character, but I thought they would’ve at least renovated the rooms. With the resort fee fees & taxes I paid $233 per night. I can get a much more modern updated room for around $129 a night if I stay at a Hampton. I was somewhat willing to tolerate that for the weekend, but then I found that the service from a lot of the staff was not that great either. The bartender at Jack Rabbetts Whisky Bar was the exception, though he was very accommodating and friendly & made good cocktails. I had a small issue that I had to call & address before I checked in & the lady that answered phone at front desk was condescending & blunt. To top that off, they charged me like $35 to check in early at 2 PM. I think that’s excessive for overpriced old outdated room that still looks like it’s from 1905. I will also add bartender for wedding was lacking. $20 for a well vodka w/Sprite?? It’s not Vegas folks.
Hotel exterior.
View from the small corridor fourth floor balcony. (Rooms don’t have balconies)
Stayed 2 nights in Sep 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small bathroom

The bathroom was tiny ! The commode was so close to wall and shower you hardly had room to sit down !
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise!

Having stayed in the Basin Park on other occasions, we thought we knew what to expect. The day before our scheduled stay, the hotel offered us a free upgrade. We were upgraded to a balcony suite! Very nice and large room in a private part of the hotel. The balcony overlooking the park was private and large enough for a table and 4 chairs. The room had a jetted tub and a sitting area.
Stayed 1 night in Sep 2025

4/10 Poor

Cheryl

Traveled with group
Disliked: Cleanliness
There was so much dust in our room.. the TV would not work or stay in place so we tried to adjust it the front and back was just caked in dust. Our whirlpool tub had several dead flying type insects. We tried to call the front desk because I wanted the tv to work it’s how I wind down for the night but the dirty dusty phone didn’t work either! I know this hotel is old but there’s really no excuse for the dust and dirty appearance..the furniture was in rough shape scraped all over, and the bed stuck out much wider than the mattress which I thought was kinda of hazardous.. I will say the sheets were clean and the bed was comfortable.. I will not be booking a room here in the future! The front Morning desk people were not the friendliest just kind of matter of fact! I would show pictures of the dust but it doesn’t allow it on this review.
Stayed 1 night in Sep 2025

10/10 Excellent

Daria

Stayed 2 nights in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the stay was excellent. The staff was extremely friendly. They have a shuttle service thats included in your stay. Loved everything about our stay. Absolutely no complaints
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott and Gail Ann

Stayed 3 nights in Sep 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very old so it has its quirks…but it’s a wonderful place to stay! The staff are very nice and want your stay to be the best. I will definitely be back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Debra, PLEASANT HILL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the spa area and the uniqueness of this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Billy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and courteous staff and drivers and knowledgeable of the area..
Stayed 2 nights in Sep 2025

10/10 Excellent

DeEtt

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We have stayed there numerous times and have always loved it, still do, however this time our room was teaming with cockroaches, especially around and under the bathtub. I wanted to take a nice relaxing bath in the jetted tub, but had nightmares of turning it on and having roaches run out....yikes. Not good. May need to try somewhere else in the future. Such a shame because this has always been our very favorite place.
Stayed 2 nights in Sep 2025

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Zane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025