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Hospitality Esperance, SureStay Collection by Best Western

3.5 star property

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Photo gallery for Hospitality Esperance, SureStay Collection by Best Western

Restaurant
Reception
Deluxe Queen & Single | Minibar, iron/ironing board, free WiFi, bed sheets
BBQ/picnic area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pool
$153
includes taxes & fees
Nov 28 - Nov 29

Explore the area

View in a map
44-46 The Esplanade, Esperance, WA, 6450
  • Place, Esperance Beach
    ‪1 min walk‬
  • Place, Esperance Visitor Centre
    ‪6 min walk‬
  • Place, Adventureland Park
    ‪9 min walk‬
  • Airport, Esperance, WA (EPR)
    ‪18 min drive‬

Room options

View all photos for Executive King Room

Minibar, iron/ironing board, free WiFi, bed sheets

Executive King Room

  • Sleeps 2

View all photos for Standard Queen & Single

Standard Queen & Single | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Queen & Single

8.4 out of 10
Very good
(31 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Executive King

Executive King | Minibar, iron/ironing board, free WiFi, bed sheets

Executive King

7.8 out of 10
Good
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen & Single

Deluxe Queen & Single | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Queen & Single

9.2 out of 10
Wonderful
(13 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Executive Queen Room

  • Sleeps 2

View all photos for Standard Room

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 3

Family Room

  • Sleeps 4

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About this property

Hospitality Esperance, SureStay Collection by Best Western

3.5-star hotel in Esperance Town Centre
A restaurant, a bar/lounge, and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out, and barbecue grills.
Hospitality Esperance, SureStay Collection by Best Western offers 50 air-conditioned accommodations with minibars and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach hotel also offers a seasonal outdoor pool, barbecue grills, and laundry facilities. Complimentary self parking is available on site.

Hospitality Esperance, SureStay Collection by Best Western is a smoke-free property.

Hospitality Esperance, SureStay Collection by Best Western has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.94 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 30:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.94 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from October to April
Pool access available from 7:30 AM to 6:30 PM

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Esperance
Best Western Hospitality Esperance
Best Western Hospitality Inn Esperance
Esperance Best Western
Hospitality Inn Esperance
SureStay Collection Best Western Hospitality Esperance Motel
SureStay Collection Best Western Hospitality Esperance
Motel SureStay Collection by Best Western Hospitality Esperance
SureStay Collection Best Western Hospitality Motel
SureStay Collection Best Western Hospitality
Best Western Hospitality Inn Esperance
Best Hospitality Esperance
SureStay Collection by Best Western Hospitality Esperance
Hospitality Esperance SureStay Collection by Best Western
Hospitality Esperance, SureStay Collection by Best Western Hotel

Hospitality Esperance, SureStay Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 333 out of 864 reviews
Rating 8 - Good. 385 out of 864 reviews
Rating 6 - Okay. 106 out of 864 reviews
Rating 4 - Poor. 28 out of 864 reviews
Rating 2 - Terrible. 12 out of 864 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was at the rear of the property with parking in front of the door. Inside the room was a good size and the bed comfortable. Continental breakfast was excellent. The manager, Simon, was pleasant and helpful. Overall it was difficult to fault our stay. Recommended.
Stayed 1 night in Aug 2025

8/10 Good

armin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Aug 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hughey 2025 trip

Complementary breakfast and free laundry use an added bonus. Good restaurant. Bathroom dated but comfortable bed and good size room overlooking esplanade.
Stayed 2 nights in Aug 2025

10/10 Excellent

Raylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Traveled with family
Liked: Amenities
Excellent check-in and very friendly staff
Stayed 2 nights in Jul 2025

6/10 Okay

Robert F

Liked: Staff & service
Did the Quick check in offered via message only to require credit card and photo ID for room fully paid, don't know what the quick check in did
Stayed 1 night in Jul 2025

8/10 Good

Shrinivas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Stayed 2 nights in Jun 2025

10/10 Excellent

Shiann

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, knowledgeable and helpful
Stayed 1 night in May 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked that we looked out across the road to the sea and also the easy access to the foreshore walkway. The restaurant at the motel had great dinners.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our two night stay. Complimentary breakfast was very good quality and the laundry facilities much appreciated.
Stayed 2 nights in May 2025

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

Great location right on the beach and foreshore. Close to a couple of great Pubs for food and drinks and in the middle of town. Staff are very friendly. Room was comfortable and quiet
Stayed 2 nights in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here. Having its own Restaurant on site was a bonus. The staff were very helpful and the Unit was updated to a reasonable standard.
Stayed 3 nights in May 2025

8/10 Good

Ann-Maree, Frankston

Traveled with partner
Liked: Amenities
Carpet was very dirty
Stayed 2 nights in Apr 2025

6/10 Okay

Dilacta

Traveled with group
Liked: Cleanliness, amenities
Not friendly receptionist
Stayed 2 nights in Apr 2025

2/10 Terrible

Sapna

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Alarms went off in the middle of the night. We came here to see lucky bay by sunrise. It all got messed up. Worst experience ever. We should have been refunded especially since we didn’t get there till 6:30 pm. And left by 5am.
Stayed 1 night in Apr 2025

6/10 Okay

Ryan

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great location. However, uncomfortable beds and free breakfast wasn't worth the time.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and well maintained
Stayed 1 night in Apr 2025

8/10 Good

James

Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, staff was very helpful with local tips for visiting sites. Breakfast was good, free laundry service was very helpful and pool was nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Close to town and friendly service
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant looked good but was not in service . However plenty of takeaway and dining places in town.
Stayed 3 nights in Dec 2024

6/10 Okay

Michael

Disliked: Property conditions & facilities

Okay for a night.

Okay, but property old and dated, staff were polite , friendly and helpful but rooms need a big uplift. No ysb points, old smelly bathroom and furniture ancient.
Stayed 1 night in Mar 2025