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Ersha Island Vacation Packages

Horrible property not as described materially different from the advertising on the Hotels.com website. Hotels.com did nothing to support us during this travel after several complaints about the hotel being materially different from what was advertised refund process took weeks only for it to end in them saying they cannot do anything hotel is in the middle of nowhere it is not a deluxe hotel as described or as pictured and the hotel went further to change the pictures on the booking after I raised a complaint with the Hotels.com staff do not go to this hotel

I liked the hotel. Staff was excellent especially Oc and xiaoling who both made sure that all our needs were satisfied. Excellent service

Had a wonderful stay at this hotel! Location is perfect—right in the city center with easy metro access, close to Canton Fair and shopping malls. Front desk staff were incredibly friendly and check-in was fast. Room was clean and comfortable. Exactly what I needed for my business trip. Great value!

There was no airport shuttle

All good.