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Erick Vacation Packages

The pool was really nice! I'd bring some shade though.

Great spot will recommend your spot again

I stayed here before and I’m impressed. It’s getting a little run down this time around. I would love to see this place maintained and made better.

We loved just about everything here. The only thing we would change is the fact that we couldn’t just exit the indoor park and go right to the outside park. You had to go up and clear around to get to it.

Beautiful hotel. Loved the location

Pro: We reserved the suite with a seperate bedroom and living room. This was a great option since we had a toddler that needed space to run and play—recommended by other mom friends. The seperate room also allowed us to put him down to sleep and we could still talk and watch tv in the other room. Cons: 1. The room had things that needed attention. Both sinks in the room had backward faucets. Hot was cold and cold was hot. I went the entire first day thinking we didn’t have hot water. Yes, I tried both ways too, but the water took sooo long to heat up I thought both ways were cold. 2. The carpet was very stained everywhere which is just gross, furniture had tears, wood chipped off, etc. Disappointing for a Hilton. 3. The privacy curtain on the big main window was broken, so we had to leave the blackout shade shut the entire time which was frustrating because there’s no overhead light so a lamp was all we had to light the room. 4. The breakfast was VERY disappointing. Unless you want nothing but carbs—bagels, muffins, waffles—I ended up having to go spend $25 at walmart on breakfast food for my family which made me mad because one of the reasons i specifically chose this hotel was because the advertised a “buffet” so we couldn’t have a breakfast expense. The only fruit was half brown bananas. 5. Maid service was only every other day. Overall, the large space was nice, but I also paid extra for that. With the other issues, I would NOT stay there a second time.

Management was rude right off the bat when we got our room. My grandchildren came to visit and we were not allowed to use the pool. Padlocked!!! No one used the pool the whole time we were there. The breakfast they offered was not much at all. Waffle batter and syrup, scrambled eggs, toast. Some cold cereal. If you didn’t get down early enough, eggs and stuff was gone because not enough was put out. And because we didn’t want anyone in our rooms we didn’t want maid service, needed clean towel's we put the used ones outside of our door. Management said he couldn’t pick the towels up. So he brought a basket and had me throw the towels over the banister, we were on the second floor. Made us feel like it was a total inconvenience to get clean towels. We were totally dumbfounded by the whole experience! Sorry to say we won’t be back to stay there!