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Get an overview of this hotel
4-star Erfurt hotel in Erfurt Old Town

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities
Smoke-free property
24-hour front desk

Location

Located in Erfurt Old Town, this spa hotel is within a 10-minute walk of Angermuseum and Kramerbrucke. Erfurt Cathedral and Erfurt Exhibition Centre are also within 3 mi (5 km). Erfurt Central Station is only a 4-minute walk.

Hotel Features

This smoke-free hotel features a full-service spa, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities.

Room Amenities

All 77 rooms offer free WiFi, minibars, and LCD TVs with digital channels. Guests will also find room service, coffee makers, and pillow menus.

Languages Spoken

  • English

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Best Western Plus Hotel Excelsior

Bahnhofstraße 35, Erfurt, TH 99084

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Erfurt. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 7.5 for children (approximately)
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 28 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 28 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per day

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

Hotel Names

  • Best Western Plus Excelsior
  • Best Western Plus Excelsior Erfurt
  • Best Western Plus Hotel Excelsior
  • Best Western Plus Hotel Excelsior Erfurt
  • Best Western Erfurt
  • Erfurt Best Western
  • Best Plus Excelsior Erfurt
  • Best Western Plus Hotel Excelsior Hotel
  • Best Western Plus Hotel Excelsior Erfurt
  • Best Western Plus Hotel Excelsior Hotel Erfurt

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Hotel Amenities

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Hotel Excelsior features a full-service spa. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Best Western Plus Hotel Excelsior is a smoke-free property.

  • Safe-deposit box at front desk
  • Spa services on site
  • Bar/lounge
  • Luggage storage
  • Elevator
  • Breakfast available (surcharge)
  • Full-service spa
  • Snack bar/deli
  • 24-hour front desk
  • Laundry facilities
  • Meeting rooms
  • Tours/ticket assistance
  • Total number of rooms - 77
  • Number of floors - 4
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Number of buildings/towers - 1
  • Smoke-free property
  • Computer station
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Best Western Plus Hotel Excelsior offers 77 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with digital channels and pay movies. Bathrooms include bathtubs or showers and hair dryers. This Erfurt hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Pay movies
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • Digital TV service
  • Free WiFi
  • Pillow menu
  • LCD TV
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and massages. The spa is equipped with a sauna.

The spa is open daily.

  • Swedish massage
  • Sauna in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Hotel Reviews

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