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Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Country Inn & Suites by Wyndham features a symmetrical facade with a central entrance and multiple windows on each floor.
Two single beds with white linens, flat-screen TV, and desk with chair, offering a view of the outdoors.
Relax in a stylish space with a comfortable sofa, desk, and floor lamp.
Cozy living space with a fireplace, wooden coffee table, and comfortable sofa.
Relax by the pool surrounded by a deck and lounge chairs.

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
105 E Mall Rd, Horseheads, NY, 14845
  • Eldridge Park
    ‪9 min drive‬
  • Elmira College
    ‪11 min drive‬
  • National Soaring Museum
    ‪11 min drive‬
  • Elmira, NY (ELM-Elmira - Corning Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 277 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Accessible, Non Smoking

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(111 reviews)
  • 303 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(53 reviews)
  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 277 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 303 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Welcome to our hotel lobby, featuring a high ceiling, curved balcony railing, and a reception desk with a seating area.

Best Western Plus Horseheads Inn & Suites

  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
4.6 out of 5, Wonderful, (530)
$173 nightly
The price is $173 total
includes taxes & fees
Best Western Plus Horseheads Inn & Suites

About this property

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3-star Horseheads hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has a snack bar/deli and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Country Inn & Suites by Radisson, Big Flats (Elmira), NY offers 70 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 183 square feet (17 square meters) include conference space. This Horseheads hotel also offers a fitness center, a library, and a vending machine. Onsite parking is available (surcharge).

Country Inn & Suites by Radisson, Big Flats (Elmira), NY is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Inn Carlson Big Flats Elmira Horseheads
Country Inn Suites by Radisson Big Flats (Elmira) NY
Country Inn & Suites by Radisson, Big Flats (Elmira), NY Hotel

Country Inn & Suites by Radisson, Big Flats (Elmira), NY Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 393 out of 1057 reviews
Rating 8 - Good. 256 out of 1057 reviews
Rating 6 - Okay. 200 out of 1057 reviews
Rating 4 - Poor. 120 out of 1057 reviews
Rating 2 - Terrible. 88 out of 1057 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Traveled with family
Convenient location, close to restaurants and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The bathroom was in excellent condition. The front desk workers were very friendly and helpful.
Stayed 1 night in Apr 2025

6/10 Okay

TAMMY

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Tanim

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The booked room had a very bad smell. Complained to hotel staff and they gave us a room spray.sprayed the whole room but the funky bad smell would not go away. Used the strongest deodorant spray but no change. Very disappointed.
Stayed 1 night in Apr 2025

8/10 Good

Theresa

Stayed 3 nights in Apr 2025

10/10 Excellent

Brittany, Johnson

Stayed 1 night in Apr 2025

4/10 Poor

Krystle

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointing

We checked in and the pool was closed due to chemicals being too high. Disappointing since I booked this hotel solely for the pool and breakfast. Speaking of breakfast, that was also a disappointment. The food was not coming out fast enough and there was not enough. My 5 year old was extremely disappointed since this had happened to us several times before. I actually called on Wednesday for this same issue.
Stayed 1 night in Apr 2025

8/10 Good

Bethany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Stay

The room was super comfy and clean! When I checked in, the guy at the front desk was helpful and friendly. Overall, good experience! Thanks. =)
Stayed 1 night in Apr 2025

10/10 Excellent

Mimoza

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Marshelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
Half the outlets in the room didn’t work Good thing I had an extension cable to run across the room to an outlet that worked
Stayed 2 nights in Apr 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

I booked this hotel by mistake. I meant to book the one in Ithaca. We made the 40 minute drive here, and were glad we did. When I first got the key and our room number, my heart sank. First floor, right by the lobby and ice machine. But our room was very nice. It had a spacious bathroom and a sitting room separate from the bedroom and divided by French doors. The parking lot does not go around the building and our room backed to open space. The noise in the hallway was not an issue. It wasn’t very loud, and we had the French door to close and there was a fan between the two rooms that provided white noise. We slept quite well.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoyable
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamuna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2025

2/10 Terrible

Rashawn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk worker KELLY was very rude and argumentative. This woman claimed my card declined meanwhile I was showing her clear proof in my account the money was taken I have never experienced this with other staff but this woman not to sure how she has a job. I will be contacting her manager due to the very rude interaction with this woman.
Stayed 1 night in Apr 2025

6/10 Okay

TamilSelvi, PISCATAWAY

Traveled with family and small children
Disliked: Staff & service
Extra for parking,The staff seem disinterested in helping, unwelcoming
Stayed 2 nights in Apr 2025

10/10 Excellent

Francis

Stayed 4 nights in Mar 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Melvin, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Nicholas

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Amenities
Great place and great price
Stayed 1 night in Mar 2025