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Holiday Inn El Paso West - Sunland Park by IHG

3.0 star property

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Photo gallery for Holiday Inn El Paso West - Sunland Park by IHG

Exterior
Outdoor pool
Suite, 1 Bedroom | 1 bedroom, premium bedding, desk, laptop workspace
Standard Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available

Explore the area

Map
900 Sunland Park Drive, El Paso, TX, 79922
  • Sunland Park Mall
    ‪5 min walk‬
  • Sunland Park Racetrack and Casino
    ‪3 min drive‬
  • Western Playland Amusement Park
    ‪4 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications) | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub) | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, premium bedding, desk, laptop workspace

Standard Room

7.4 out of 10
Good
(10 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(12 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed

8.0 out of 10
Very good
(70 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(55 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express El Paso - Sunland Park Area by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1002)
$121 nightly
The price is $121 total
includes taxes & fees
Holiday Inn Express El Paso - Sunland Park Area by IHG

About this property

Holiday Inn El Paso West - Sunland Park by IHG

3-star El Paso hotel walkable to Bob-O's Family Fun Center
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite. Housekeeping is available on request.
Holiday Inn El Paso West - Sunland Park by IHG offers 175 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Holiday Inn El Paso West - Sunland Park by IHG provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site. A total renovation of this property was completed in January 2024.

Holiday Inn El Paso West - Sunland Park by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Nine Hundred Bar & Grill - This bar serves dinner only. Happy hour is offered.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nine Hundred Bar & Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 9 buildings
  • Ballroom
  • Reception hall
  • Renovated entire property - January 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from May 8 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 15 for adults, and USD 7.50 to 15 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn El Paso Sunland Park Drive I-10 West
Holiday Inn Sunland
Holiday Inn Sunland Drive
Holiday Inn Sunland Drive Hotel
Holiday Inn Sunland Drive Hotel El Paso Park I-10 West
Country Inn Carlson El Paso Sunland Park TX
Country Inn Carlson Sunland
Country Carlson El Paso Sunland Park TX
Country Carlson Sunland
Holiday Inn Sunland Park Hotel
Paso West Sunland Park By Ihg
Holiday Inn El Paso West Sunland Park
Holiday Inn El Paso West Sunland Park an IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG El Paso
Holiday Inn El Paso West - Sunland Park by IHG Hotel El Paso

Holiday Inn El Paso West - Sunland Park by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 535 out of 1060 reviews
Rating 8 - Good. 233 out of 1060 reviews
Rating 6 - Okay. 106 out of 1060 reviews
Rating 4 - Poor. 91 out of 1060 reviews
Rating 2 - Terrible. 95 out of 1060 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Amber

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

kayla

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
When our door closed you had to pull super tight in order for the door to stay closed! If we didn’t check our door would have stayed open. Also the dead bolt took forever to be able to get closed and open a women would not have been able to open it I couldn’t. Everything else was fine. Bit safer for a single mom traveling with a kid not ok not safe!
Stayed 1 night in Apr 2025

10/10 Excellent

Armando

Stayed 1 night in Apr 2025

2/10 Terrible

Cristina, San Antonio

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the separate buildings on the property. Staff was really friendly and down to earth. The chicken sandwich I got late my first (Sunday) night was delicious and the only guy working was really nice. The pool was not yet heated (March/April) but the hot tub was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Baltazar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

gumbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Mar 2025

10/10 Excellent

Jasmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and explained to us were was our village(room), good parking spot access, safe and quiet during the night, me and my family had a good time .
Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2025

8/10 Good

Blanca

Traveled with partner, Traveled with pets
Liked: Staff & service
Overall ok
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect as always!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large property close to highway so easy in and out.
Stayed 1 night in Mar 2025

4/10 Poor

Isabel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stay need
Stayed 3 nights in Mar 2025

8/10 Good

Salvador

Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Mari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for family

Great location, great staff, food was also excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They’re very nice very helpful. I enjoyed staying there.
Stayed 2 nights in Mar 2025

2/10 Terrible

Luis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The white hair guy at the front desk provide the worst customer service ever, treats you bad and is disrespectful, not Ccoming back ever
Stayed 2 nights in Mar 2025

10/10 Excellent

Cheyenne

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to accommodate our needs on a very last minute stay. The room was very clean. Parking is a little tricky for my over sized truck as we were moving from California to the east coast, but again the staff members were helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked his there was a gate around the property. The front desk was very nice and checked us in quickly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa

Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding.
Stayed 1 night in Mar 2025