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Hilton Garden Inn El Paso / University

3.0 star property

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Photo gallery for Hilton Garden Inn El Paso / University

Outdoor pool, sun loungers
Terrace/patio
Meeting facility
Meeting facility
1 bedroom, in-room safe, desk, iron/ironing board

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Hot Tub
  • Free airport shuttle

Explore the area

Map
111 W University Ave, El Paso, TX, 79902
  • University of Texas at El Paso
    ‪1 min walk‬
  • Sun Bowl Stadium
    ‪9 min walk‬
  • Don Haskins Center
    ‪9 min walk‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 600 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

1 bedroom, in-room safe, desk, iron/ironing board

Room

8.8 out of 10
Excellent
(23 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(9 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queens

1 bedroom, in-room safe, desk, iron/ironing board

Standard Two Queens

9.0 out of 10
Wonderful
(29 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, in-room safe, desk, iron/ironing board

Room

9.6 out of 10
Exceptional
(20 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

1 bedroom, in-room safe, desk, iron/ironing board

Room (Parlor)

  • 400 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed

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The price is $134 total
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About this property

Hilton Garden Inn El Paso / University

3-star El Paso hotel with rooftop terrace
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn El Paso / University offers 153 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Hilton Garden Inn El Paso / University provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and complimentary newspapers in the lobby. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are complimentary for guests. Onsite parking is available (surcharge).

Hilton Garden Inn El Paso / University has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM
  • Free area shuttle up to 3 mi
  • Secured, covered self parking on site (USD 10 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 17 for adults and USD 8 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 17 for adults, and USD 8 to 17 for children
  • Covered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn El Paso University
Hilton Garden Inn University El Paso
Hilton Garden Inn University Hotel El Paso
Hotel Hilton Garden Inn El Paso / University El Paso
Hotel Hilton Garden Inn El Paso / University
Hilton Garden Inn El Paso University Hotel
Hilton Garden Inn El Paso University
El Paso Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn University Hotel
Hilton Garden Inn University
Hilton Paso University Paso
Hilton Paso University Paso
Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn El Paso / University Hotel El Paso

Hilton Garden Inn El Paso / University Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Galadriel

Traveled with family
Liked: Room comfort
Stayed 1 night in May 2025

8/10 Good

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk didn’t say anything about parking. I get a courtesy tag about my car parking spot not being registered. Better communication is needed about that.
Stayed 1 night in Apr 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed the night for a concert, great service and I liked the room a lot.
Stayed 1 night in Apr 2025

8/10 Good

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sonya

Traveled with partner
Liked: Amenities
I liked that the pool time was Laurmmlate
Stayed 1 night in Apr 2025

10/10 Excellent

Heriberto

Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Travel - would recommend

I came to El Paso on a business trip and had meetings downtown and at UTEP. The hotel is pretty much right on the UTEP campus and conveniently located near downtown. I didn't use any of the facilities like the gym or pool but the lobby was nice and there is a restaurant and bar on the premise. There is a Starbucks about a two block walk that opens at 4am for early birds. The staff was really nice and accommodating. Overall, it was great for my business travel and I highly recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Trienna

Liked: Cleanliness, property conditions & facilities, room comfort

Checking in early

Great hotel. I asked about checking in early and was told of course that would be possible in about 30-45 minutes later. So we drove around for an hour. I went to the desk and ask again about checking in early and was told the room wasn’t ready. I waited in the lobby for an hour When shift changed I ask the new person and she was so nice and said the other person was new and didn’t mention I was waiting and of course my room was ready. Now by this time it was 30 minutes before check in. She offered me free breakfast for my inconvenience but it was at 6:30 AM and I would be gone for an early flight.
Stayed 1 night in Apr 2025

2/10 Terrible

Alejandra

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
When we arrived the service upfront was really unpleasant and seemed bothered by us being there. They helped but seemed forced to assist us. When we arrived to the room it was not clean. In example the sofa bed was dirty. I have photos and video of it.
Stayed 1 night in Apr 2025

10/10 Excellent

Nichole Yaa

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Garden inn hotel review

Location was great since I needed closed to the hospital. Although it is and old building it was nice and clean. Staff not bad but not friendly. Breakfast the worst I’ve ever have and so expensive.
Stayed 1 night in Apr 2025

10/10 Excellent

Lacey

Stayed 1 night in Mar 2025

10/10 Excellent

claudia

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smella clean, is clean, always amazing stay
Stayed 1 night in Apr 2025

8/10 Good

Emilio

Stayed 1 night in Apr 2025

8/10 Good

Pamela Noyes

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised to have to pay for parking. The room I was given was a handicapped room and I'm not sure why. It had no carpet and the floors were a little yucky. They had a peloton that worked! in the gym. Loved that. The reception help were very nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Desireé

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly the main thing I did not like was having to pay $10/night plus tax for parking. Other than that this stay was wonderful and I would book again. It was quiet, the A/C worked well, and the bed was pretty comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place because it was clean and very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

8/10 Good

Angelina

Traveled with family
Liked: Property conditions & facilities, room comfort
Good stay overall. Breakfast good. Wouldve we got a late check out to
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Amenities
The garden inn is on a side street that dead-ends at an entry to UTEP, so it is unusually quiet and tranquil for it’s locaftion.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Outdated rooms

They room at hotel is old and a little outdated you can see a lot of wear and tear especially in the bathroom
Stayed 2 nights in Mar 2025

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton Garden by UTEP

Conveniently located by concert venue, Don Haskins.
Stayed 1 night in Mar 2025