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MadreTierra Patagonia

3.0 star property

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Photo gallery for MadreTierra Patagonia

Snowboarding
Lobby sitting area
Standard Single Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing
Front of property
Standard Double Room | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
9 de Julio 239, El Calafate, Santa Cruz, 9405
  • El Calafate Historical Interpretation Center
    ‪5 min walk‬
  • Gnome Village
    ‪6 min walk‬
  • Santa Teresita del Nino Jesus Church
    ‪9 min walk‬
  • El Calafate (FTE-Comandante Armando Tola Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Single Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

MadreTierra Patagonia

3-star El Calafate hotel walkable to Argentinian Museum of Toys
A full-service spa, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
MadreTierra Patagonia offers 6 accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
MadreTierra Patagonia features a full-service spa. Public areas are equipped with complimentary wireless Internet access. This El Calafate hotel also offers multilingual staff, ski storage, and tour/ticket assistance.

MadreTierra Patagonia is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning.
Room service is available.

Languages

Catalan, English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available for a fee

Things to do

  • Bicycle rentals
  • Full-service spa
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Firepit
  • Outdoor furniture

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Area rugs in public areas
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

MadreTierra Patagonia Hotel El Calafate
MadreTierra Patagonia Hotel
MadreTierra Patagonia El Calafate
MadreTierra Patagonia Hotel
MadreTierra Patagonia El Calafate
MadreTierra Patagonia Hotel El Calafate

MadreTierra Patagonia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 89 out of 112 reviews
Rating 8 - Good. 9 out of 112 reviews
Rating 6 - Okay. 7 out of 112 reviews
Rating 4 - Poor. 5 out of 112 reviews
Rating 2 - Terrible. 2 out of 112 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Liz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the nicest places I have ever stayed. It's a boutique hotel with five-star service. Rosa and Matías and the other staff are phenomenal. They made us feel like family. The breakfast buffet is a huge and delicious spread. There are cafes and restaurants close by, but the street is quiet. It's a few minutes walk from the beautiful Nimez nature reserve. Truly, we did not want to leave this gem of a hotel. Calafate is a wonderful base to explore this area of Patagonia. It was a trip of a lifetime.
Stayed 3 nights in Apr 2025

6/10 Okay

Kim, Ogden

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was very nice. Rooms were clean, but basic. There were no amenities at the hotel. Basic breakfast was served. The best part of this hotel is an outstanding local guide — Mariano. We were beyond thrilled with Mariano and his expert knowledge of the area. An exceptional guide! Great personality and highly knowledgeable of the most important area attractions. Very experienced and goes out of his way to make every outdoor excursion the very best. Mariano is a true find!
Stayed 3 nights in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

A great little hotel, with helpful staff and tasty breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

ZHAOLIANG, Cupertino

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing is ok.
Stayed 2 nights in Mar 2025

10/10 Excellent

M G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Nice, cozy hotel, its unique wood setting as well as the beautiful furniture with nice history behind building it, was authentic. Breakfast was great with such great friendly staff. It’s close to main restaurants and shopping area.
Stayed 3 nights in Feb 2025

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mariano and his staff provided an excellent service . Provided great suggestion and support for areas to visit. Definitely will come back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roberto, North Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2025

4/10 Poor

james

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff / owner overly aggressive trying to SELL SERVICES including breakfast and managing tours Payment transaction still needs clarification since its been over a week since I stayed and my credit card was not refunded as explained it would be Would NOT Recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful; great location and well regarded in the community
Stayed 4 nights in Dec 2024

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Madre Tierra. The hotel is located a few blocks off the main road which made it very convenient for shopping and dining out. The breakfast was delicious and the staff were VERY friendly and helpful. I highly recommend Madre Tierra!
Stayed 1 night in Nov 2024

10/10 Excellent

Fernando, Elkhorn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, warming, ready to help and guide, excellent quality overall. Thank you
Stayed 2 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Larry

Traveled with group
Disliked: Property conditions & facilities
Really disorganized check in, slow. Really friendly staff clean hotel. Limited to no hot water in the morning. Great location. Breakfast is very overpriced
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice location close to the main street but not right on it. Excellent breakfast. Things inside look updated and not worn down.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, Morristown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at MadreTierra - from our initiial welcome (including a refeshing glass of freshly squeezed juice) to the comfy room and delicious breakfast everything was great. Staff were also very helpful in arranging a taxi to the airport. Would highly reccommend!
Stayed 1 night in Apr 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Lovely hotel with a fantastic breakfast! Just two blocks walking distance to town makes this a great place to explore the Calafate area. The staff are very warm and the room was super comfortable with great bathroom products and small touches to make you feel right at home.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel quite a bit but was impressed with the staff. I especially want to thank Daniel who helped me with a late checkin. Never have I had such care taken of me by a staff member. He was marvelous.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Fantastic stay at Madre Tierra. Mariano is the best. Perfect location. Great service. Just a wonderful experience.
Stayed 2 nights in Mar 2024

10/10 Excellent

Evangelos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, clean, excellent staff, warm hospitality, home made breakfast. We felt like being at home.
Stayed 1 night in Mar 2024

10/10 Excellent

Rumneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great personal service, nice location.
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa, West Chester

Traveled with partner
Liked: Amenities, property conditions & facilities
Enjoyed our stay here. Comfortable, goid breakfast, friendly staff
Stayed 2 nights in Mar 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service

Robbed by the front desk

Average hotel with good location. We were out right by the reception and while at dinner money was stolen out of our room’s safe. I had discussed paying for breakfast with the front desk attendant and he insisted on USD instead of pesos. I returned to my room and quickly grabbed the money and paid for the breakfast we had. When we returned later that evening it appeared that someone had “turned down” our room. Straightening the sheets and moving a blanket off the bed. A little sign from the hotel staff was placed on the corner of the bed. As we were checking out the next day we cleared out the safe to pack and found $40 USD missing. We notified the front desk and we were told there was a key to open the safe and they had cameras they would review to see if someone had snuck in and taken the key to then steal from our safe. It seems very clearly to be an inside job. We had to catch a bus early the next day and were staying in a location without wifi until now. Will be following up with the owners.
Stayed 2 nights in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel

We enjoyed our stay here. Great location. Friendly service. Well equipped room.
Stayed 2 nights in Feb 2024