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TRU BY Hilton Edmonton Windermere

2.5 star property

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Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Business center
Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
$86
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Place, Currents of Windermere
    ‪8 min walk‬
  • Place, South Edmonton Common
    ‪7 min drive‬
  • Place, West Edmonton Mall
    ‪13 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(92 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Handicap)

10.0 out of 10
Exceptional
(3 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(51 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Handicap)

7.6 out of 10
Good
(5 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Edmonton SW - Windermere by IHG

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, 1,004 reviews
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG

About this property

TRU BY Hilton Edmonton Windermere

Hotel in Southwest Edmonton
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a 24-hour front desk.
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
TRU BY Hilton Edmonton Windermere features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers an arcade/game room, a front-desk safe, and an elevator. Onsite uncovered self parking is complimentary.

TRU BY Hilton Edmonton Windermere is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Property payment types

Important information

Optional extras

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

Reviews

TRU BY Hilton Edmonton Windermere Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 594 out of 1194 reviews
Rating 8 - Good. 322 out of 1194 reviews
Rating 6 - Okay. 136 out of 1194 reviews
Rating 4 - Poor. 74 out of 1194 reviews
Rating 2 - Terrible. 68 out of 1194 reviews

Reviews

8/10 Good

Norm

Stayed 3 nights in Jun 2025

10/10 Excellent

Zhidong

Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Jacob

Leave some
Stayed 2 nights in Jun 2025

10/10 Excellent

John, Fort McMurray

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying at this hotel. They accommodated our request. It’s become our new favorite hotel.
Stayed 1 night in Jun 2025

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Humaira

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

JIMMY

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Mujtaba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Iqbal

Stayed 1 night in Jun 2025

8/10 Good

Debora, Longlac

Nice hotel. Nothing to complain about.
Stayed 1 night in Jun 2025

8/10 Good

Margaret Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate for a short visit

We were two adults with young children. The room was very basic. We wanted a pool which was great however wish there had been change rooms. The breakfast was great.
Stayed 3 nights in Jun 2025

4/10 Poor

Courtney

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Terrible experience here
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Will always come back to this hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Darius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close the stores were and the destination was amazing loved it, great hotel and clean rooms
Stayed 2 nights in Jun 2025

8/10 Good

Denis

Liked: Staff & service, property conditions & facilities
Unfortunately the room was not cleaned properly when I arrived. It was remediated immediately however and the stay was very satisfying.
Stayed 2 nights in Jun 2025

6/10 Okay

Shawna

Just ok
Stayed 1 night in Jun 2025

8/10 Good

Cody

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Comfort

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kristine Jaen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good but doesn’t provide enough supplies like dental kit. But the staff were all accommodating and nice.
Stayed 1 night in May 2025

2/10 Terrible

Avninder

Stayed 2 nights in Jun 2025

10/10 Excellent

Dalton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a nice location.
Stayed 1 night in Jun 2025

2/10 Terrible

michelle

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty

Stayed 1 night in Jun 2025