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DoubleTree by Hilton Edmonton Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Edmonton Downtown

Lobby
Lobby
Exterior
Lobby
Microwave, coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
$143
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
9576 Jasper Avenue NW, Edmonton, AB, T5H4H7
  • Place, Edmonton Convention Centre
    ‪6 min walk‬
  • Place, Edmonton City Centre
    ‪8 min walk‬
  • Place, Rogers Place
    ‪13 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪29 min drive‬

Room options

King Bed One Bedroom Suite

  • Sleeps 4

King Bed Room

  • Sleeps 2

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(65 reviews)
  • 391 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 747 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 747 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen

  • 1097 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(53 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

One King Mobility Access with Roll in Shower

  • Sleeps 4

Two Queen Beds Mobility Accessible Bathtub

  • Sleeps 4

View all photos for Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Suite River View with with Full Kitchen

  • Sleeps 4

View all photos for 2 Queen Beds With Sofabed

Premium bedding, pillowtop beds, in-room safe, desk

2 Queen Beds With Sofabed

  • Sleeps 4

1 King Bed Riverview Suite with Kitchenette

  • Sleeps 4

1 King Bed 1 Bedroom Suite With Full Kitchen

  • Sleeps 4

One-Bedroom King Suite with Kitchen

  • Sleeps 4

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About this property

DoubleTree by Hilton Edmonton Downtown

4-star hotel in North Central Edmonton
A restaurant, a fitness center, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a hot tub, a microwave in a common area, and a business center. Housekeeping is available on request.
DoubleTree by Hilton Edmonton Downtown offers 255 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
DoubleTree by Hilton Edmonton Downtown features a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. This 4-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a terrace, multilingual staff, and laundry facilities. Onsite parking is available (surcharge).

DoubleTree by Hilton Edmonton Downtown is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
DoubleTree by Hilton Edmonton Downtown has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 38 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 22 for adults and CAD 10 to 20 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately CAD 15 to 22 for adults, and CAD 10 to 20 for children
  • Covered self parking fee: CAD 35.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Edmonton Downtown Hotel
Hyatt Place Edmonton Downtown
Doubletree By Hilton Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel
DoubleTree by Hilton Edmonton Downtown Edmonton
Quarter Note Hotel Hotel Edmonton
Quarter Note Hotel Hotel
Quarter Note Hotel Edmonton
Hyatt Place Edmonton / Downtown
Quarter Note Hotel Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel Edmonton

DoubleTree by Hilton Edmonton Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 506 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 71 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the hotel was clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was great. Unfortunately downtown Edmonton is not the safest. Had to park my truck at a different parking lot.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is professional and helping. Rooms are so neat and clean .
Stayed 1 night in Aug 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean
Stayed 2 nights in Sep 2025

10/10 Excellent

carlos, Vancouver

Stayed 5 nights in Sep 2025

10/10 Excellent

Sebastian

Stayed 1 night in Sep 2025

4/10 Poor

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cesar

Stayed 3 nights in Sep 2025

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here yearly or more. I love the facility but the area has become very deserted and unclean over the years with homeless people and garbage etc. Don't really feel safe walking at night.
Stayed 2 nights in Sep 2025

10/10 Excellent

jai

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Chelsia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great minus all of us on the 11th floor had zero a/c
Stayed 2 nights in Sep 2025

6/10 Okay

Kory

Stayed 1 night in Sep 2025

10/10 Excellent

Jessica, Magrath

Liked: Cleanliness, staff & service, property conditions & facilities
Was a busy weekend and staff did amazing to get everyone checked out and new ones checked in.
Stayed 1 night in Sep 2025

2/10 Terrible

Mackenzie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
For a room that cost $371 and didn’t even have AC! We were appalled with the treatment we received from the staff at Double Tree Hilton in Edmonton Downtown. After realizing the ac was not working, my partner and I spoke to the front desk in person that night and was told that most of their hotel rooms acs were not working. We asked for fans and they had none they could offer nor did they have a maintenance man on site. The hotel room was 88 degrees Fahrenheit and as a result, we did not have a peaceful sleep (if we managed to get any sleep at all). We even attempted to the cool the room down by leaving our door open into the hallway; as it was cooler in there than in the room. The next morning - we did mention about the heat and the lack of working ac. As a result, the staff waved the $35 parking fee.. which was not even an eighth of what we wished we could had been credited back. Perhaps even $100-$150 back would be better. All in all, will never stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Rebecca

Stayed 2 nights in Sep 2025

2/10 Terrible

Brooke

Stayed 3 nights in Sep 2025

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had to book this room as our Vrbo cancelled last minute. The room was ok, dated and slightly worn down (carpet had come unattached at the bathroom leaving the nail board exposed, few stains on the wall etc ) not that I would usually complain about these things, but at $1250 per night, and the highest tier of room that the hotel offers, I did expect it to be flawless. I’m just happy they were able to get the ac working after we checked in, it was 85* upon entry to the room. All in all it was clean and located close to our venue. Front desk staff was nice and courteous. I have stayed in other high end hotels at nicer rooms for half the price ( Davenport, Marriott’s etc ) I understand surge pricing but this was a tad bit ridiculous.
Stayed 1 night in Sep 2025

6/10 Okay

Leanne

Liked: Cleanliness
Waited 40 minutes for fries in the lounge while we waited for our room to be ready. Lobby was chaos at check-in time and they ran out of clean rooms. Finally got into our room at 4:30 and had to rush to ready and out the door for the concert we were in town to see. Staff were mildly apologetic but it was an unpleasant experience. Room overlooking the river was beautiful, I only wish we’d had more time to enjoy it. And what looks like a pool in the photos is actually a large hot tub.
Stayed 1 night in Sep 2025

10/10 Excellent

sheena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Edmonton

Perfect place to stay for a weekend. Rooms are big, with a sitting area
Stayed 1 night in Sep 2025

10/10 Excellent

Gerard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025