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Candlewood Suites West Edmonton - Mall Area by IHG

2.5 star property

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Photo gallery for Candlewood Suites West Edmonton - Mall Area by IHG

Full-size fridge, microwave, stovetop, dishwasher
Indoor pool
Exterior
Exterior
Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly

Explore the area

Map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪4 min drive‬
  • University of Alberta
    ‪13 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 584 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 1 Queen Bed (Walk-In Shower)

  • 302 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed (Walk-In Shower)

  • 332 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub) | Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

  • 332 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Walk-In Shower)

  • 445 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 2 Queen Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property

Hyatt Place Edmonton-West

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (2383)
The price is $171
$171 nightly
$171 total
includes taxes & fees
May 30 - May 31
Hyatt Place Edmonton-West

About this property

Candlewood Suites West Edmonton - Mall Area by IHG

Hotel in West Edmonton
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a business center.
Candlewood Suites West Edmonton - Mall Area by IHG offers 77 accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Candlewood Suites West Edmonton - Mall Area by IHG provides a hot tub and a fitness center. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary covered self parking is available on site, along with a car charging station.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; go to: [Holiday Inn Express West Edmonton lobby (same building).]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night, plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Candlewood Suites West Edmonton - Mall Area by IHG Edmonton

Candlewood Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 1003 reviews
Rating 8 - Good. 277 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lenore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Feb 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Derek

Stayed 3 nights in Jan 2025

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great - but parking is limited

We really enjoyed the room with its high ceilings and spacious layout. Beds were firm and comfortable. The black out blinds were an added bonus. The biggest factor in booking this hotel was the underground parking but be warned that it fills up fast. We ended up not getting a spot and having to park far from the hotel outside. First world problem but still very disappointing.
Stayed 1 night in Feb 2025

10/10 Excellent

Lashanti

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very clean and quiet. Peaceful sleep.
Stayed 1 night in Feb 2025

6/10 Okay

Susie

Liked: Cleanliness, staff & service
Hotel was clean, and the room fairly well equipped. I liked the set-up, with separate bedroom. Staff are friendly, and welcoming. Bed in bedroom very comfortable. Key card for amenities (game room, pool and hot tub) would not work, despite having front counter staff try to fix the card. Pull out sofa quite uncomfortable for our senior mom. Light comes in windows from parking lot around edges of blinds. Front office staff very helpful in giving me a discount, and allowing me to check out one day early without charge.
Stayed 2 nights in Jan 2025

10/10 Excellent

Josie

Traveled with family and small children
Liked: Amenities
Nice and clean and space and that its close to the mall and everything else
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica Anne

Traveled with family
Liked: Amenities
Very friendly staff. Spacious suites and great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, comfortable, clean, quiet. Well-equipped kitchen, including fullsize fridge and dishwasher. Good selection of take-out food and shopping within walking distance.
Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Liked: Cleanliness, property conditions & facilities
We usually stay with candlewood or Hamptons either hotel always meets our expectations
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2025

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness
We chose this hotel because of the kitchen and sitting room. The design of the room does not allow for natural light to enter the sitting room. The finishes are dark, making the room feel dingy. The sofa was uncomfortable to sit in and the tv had limited changes. There is no daily housekeeping or breakfast included in the price. Not nice enough to return. Underground parking nice during cold spell.
Stayed 4 nights in Jan 2025

8/10 Good

Tanya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel because it’s so quiet, there is underground parking, and the gentleman at the front desk is so pleasant when you are checking in.
Stayed 1 night in Jan 2025

10/10 Excellent

Dean, County of Grande Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Dec 2024

8/10 Good

Russ

Stayed 1 night in Dec 2024

10/10 Excellent

Connie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Valerie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, newer rooms and facilities. Will stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Rafael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024