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Candlewood Suites West Edmonton - Mall Area by IHG

2.5 star property

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Photo gallery for Candlewood Suites West Edmonton - Mall Area by IHG

Full-size fridge, microwave, stovetop, dishwasher
Pillowtop beds, in-room safe, desk, blackout drapes
Exterior
Indoor pool
Suite, 1 Bedroom (Walk-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
$80
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, World Waterpark
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(9 reviews)
  • 584 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 1 Queen Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(13 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed (Walk-In Shower)

9.4 out of 10
Exceptional
(24 reviews)
  • 332 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Walk-In Shower)

9.4 out of 10
Exceptional
(21 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub) | Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

7.0 out of 10
Good
(2 reviews)
  • 332 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property
Hyatt Place Edmonton-West
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 2,720 reviews
Hyatt Place Edmonton-West

About this property

Candlewood Suites West Edmonton - Mall Area by IHG

Hotel in West Edmonton
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a business center.
Candlewood Suites West Edmonton - Mall Area by IHG offers 77 accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Candlewood Suites West Edmonton - Mall Area by IHG provides a hot tub and a fitness center. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary covered self parking is available on site, along with a car charging station.

Candlewood Suites West Edmonton - Mall Area by IHG is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; go to: [Holiday Inn Express West Edmonton lobby (same building).]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night, plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites West Edmonton Mall Area Hotel
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Candlewood Suites West Edmonton - Mall Area by IHG Hotel
Candlewood Suites West Edmonton - Mall Area by IHG Edmonton

Reviews

Candlewood Suites West Edmonton - Mall Area by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 621 out of 1008 reviews
Rating 8 - Good. 271 out of 1008 reviews
Rating 6 - Okay. 72 out of 1008 reviews
Rating 4 - Poor. 20 out of 1008 reviews
Rating 2 - Terrible. 24 out of 1008 reviews

Reviews

8/10 Good

Beverley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer, Spirit River

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Aug 2025

10/10 Excellent

Roxanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roxanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Buddy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always book this hotel when in town. Always friendly and attentive staff. Room is spacious with large bathroom, love the full fridge, stove top, microwave, cutlery anf
Stayed 2 nights in Aug 2025

8/10 Good

Candy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly
Stayed 3 nights in Aug 2025

8/10 Good

Pamela

Stayed 1 night in Aug 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the mall and had multiple fast food close by. The view of the back of the Walmart wasn’t very interesting but was nice to be close to the store. The staff were friendly and helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

Dawn

Stayed 3 nights in Aug 2025

8/10 Good

Maricel

Liked: Cleanliness, property conditions & facilities
Nice space
Stayed 2 nights in Aug 2025

10/10 Excellent

Francine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 10 nights in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2025

2/10 Terrible

Kyle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was unfriendly
Stayed 3 nights in Jul 2025

10/10 Excellent

Melanie, Grande Prairie

Business traveler
Liked: Cleanliness, amenities
Easy to get where I need to go from. Nice rooms!
Stayed 1 night in Jul 2025

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen within suite, made it very convenient if you didn’t want to go out. Overall enjoyable
Stayed 1 night in Aug 2025

10/10 Excellent

Ngan, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan, Edmonton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very clean. Friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

4/10 Poor

J

Traveled with family
Housekeeping request wasn't completely 100% No cots available Very difficult to understand clerk of strong accent No communication
Stayed 3 nights in Aug 2025

10/10 Excellent

Chelsea

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a pet friendly hotel this is by far the best hotel we’ve stayed at. The room is clean and modern. Bathroom is big with a really nice shower and the bed is so soft and comfy. The pillows are awesome too. Highly recommend especially for the low price. It’s a really underrated hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

Loryn

Stayed 7 nights in Jul 2025

10/10 Excellent

Brenden, Fort Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025