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Regency Inn And Suites

2.0 star property

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Exterior
Spa
Standard Room, 2 Queen Beds, Non Smoking, Poolside | Desk, blackout drapes, iron/ironing board, rollaway beds
Exterior
Exterior

Reviews

5.0 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

View in a map
1828 S Hastings Way, Eau Claire, WI, 54701
  • University of Wisconsin-Eau Claire
    ‪11 min walk‬
  • Pablo Center at the Confluence
    ‪4 min drive‬
  • Oakwood Mall
    ‪4 min drive‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed, Poolside

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Poolside

  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds

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Exterior

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  • Hot Tub
  • Breakfast included
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About this property

Regency Inn And Suites

Hotel in Eastside Hill
Along with a sauna, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-in, and express check-out are onsite.
Regency Inn And Suites offers 66 accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Regency Inn And Suites features a sauna, barbecue grills, and a picnic area. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers coffee/tea in a common area, express check-in, and express check-out. Complimentary self parking is available on site.

Regency Inn And Suites is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Rodeway Inn Eau Claire
Rodeway Inn Hotel Eau Claire
Rodeway Eau Claire
Regency Inn Eau Claire
Regency Eau Claire
Regency Inn And Suites Hotel
Regency Inn And Suites Eau Claire
Regency Inn And Suites Hotel Eau Claire

Regency Inn And Suites Reviews

Reviews

5.0
Rating 10 - Excellent. 41 out of 473 reviews
Rating 8 - Good. 90 out of 473 reviews
Rating 6 - Okay. 86 out of 473 reviews
Rating 4 - Poor. 95 out of 473 reviews
Rating 2 - Terrible. 161 out of 473 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

3.6/10

Amenities

4.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closed Motel

NO room!!!!! They didn't have a room. Owner solded motel 5 days before we got there. It was closed!!!!!!!!
Stayed 2 nights in Jul 2024

2/10 Terrible

Rebecca S

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not end up staying due to it being super unsafe and nasty.
Stayed 1 night in Jul 2024

2/10 Terrible

Gary

We arrived at the property. The owner was on site and informed us the hotel was closed and not available for our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Tamyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tesh is great
Stayed 2 nights in May 2024

10/10 Excellent

Azari

Stayed 4 nights in Jul 2024

2/10 Terrible

Sally

Stayed 2 nights in Jul 2024

2/10 Terrible

lauren

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smells around the whole property bad, no working pool, hot tub, breakfast. Nothing listed was offered. We didn’t even stay there due to it being unsafe. It’s basically a flop house hotel.
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Tim

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Gerrianne

Traveled with family
Disliked: Amenities, property conditions & facilities
We had a poolside room but the pool was closed and the hot tub had no water in it. The top of the pool table could have used a good cleaning. The bathroom door looked like someone had punched a hole in it. There was paint missing on the wall. When we checked out after one night, there was no one at the front desk however the person we called at the phone number on the sign was very pleasant.
Stayed 1 night in Jun 2024

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Kathryn

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Yolanda

Didn’t stay. Extremely dirty room. Checked in and left 10 minutes later. Gross. Dirty towels used in the shower, trash still in the trash can. Bathroom was beyond dirty. Hair in the tub, toilet didn’t look like it was cleaned in a month. Disgusting.
Stayed 1 night in Jun 2024

4/10 Poor

Anna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty... Had to ask for towels... we had a room with 5 ppl and only 2 bath towels... they didnt have Shampoo.... one bar of soap... it was very very run down... holes in the walls ... tiles broken in the bathroom... the hallways smell was terrible... smell of dog and cat potty... The lobby was not much better.. The pool was closed signs everything closed pool no swimming... NOT HAPPY with this stay... looks NOTHING like the photos!!!!
Stayed 1 night in Jun 2024

2/10 Terrible

Jade, Black River Falls

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelled like feces in the lobby. TV never worked correctly. More than half the lights in the room didn't work. Horrible front desk service. Animal or human feces on the stairs. Just a overall bad experience 😔
Stayed 2 nights in Jun 2024

2/10 Terrible

Brandy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what was advertised. No breakfast, no tp in room, all nobd broken on fridge and microwave. Just a complete nightmare. At least no bed bugs.
Stayed 1 night in Jun 2024

8/10 Good

Jazmyn

Business traveler
Liked: Cleanliness, staff & service, room comfort

Ok for price

The room was good was clean but need some cosmetic fixes pool not working the carded doors didn’t work a lot of hand written notes it’s not the Hilton but will get you through. Did not ask for a cleaning deposit 👍
Stayed 1 night in Jun 2024

2/10 Terrible

Danielle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was out of order and green. The whirlpool was also out of order. The door that we were supposed to use didn’t work. When staff was informed they said “oh yea sometimes it does that. There were holes in the walls, not to mention the sketchy area. I would have rather paid more if I had known that this hotel was this bad. Would not recommend.
Stayed 1 night in Jun 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
We just checked out and left
Stayed 1 night in Jun 2024

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the smelliest most disgusting hotel ive ever stayed at!!!
Stayed 1 night in Jun 2024

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Tedd, Plymouth

Disliked: Cleanliness, amenities, property conditions & facilities
Dingy, dirty and rundown. Wouldn't recommend this facility to anyone. Its cheap for a reason!
Stayed 1 night in Jun 2024

2/10 Terrible

Heather

Traveled with family and small children
Disliked: Property conditions & facilities
The man that owned the building was nice but we didn’t feel safe at all
Stayed 2 nights in Jun 2024