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GrandStay Residential Suites - Eau Claire

2.5 star property

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Photo gallery for GrandStay Residential Suites - Eau Claire

Lobby
Lobby
Free daily continental breakfast
Executive Studio Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
$100
includes taxes & fees
Apr 16 - Apr 17

Explore the area

View in a map
5310 Prill Rd, Eau Claire, WI, 54701
  • Place, Oakwood Mall
    ‪6 min walk‬
  • Place, Eau Claire Dog Park
    ‪18 min walk‬
  • Place, University of Wisconsin-Eau Claire
    ‪4 min drive‬
  • Airport, Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(124 reviews)
  • 402 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Suite, 2 Bedrooms, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(30 reviews)
  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Room amenity

Studio Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for STUDIO, 1 KING BED ACCESSIBLE, NON SMOKING

Fridge, microwave, stovetop, dishwasher

STUDIO, 1 KING BED ACCESSIBLE, NON SMOKING

  • Sleeps 4
  • 1 King Bed

View all photos for King Suite With Spa Bath

Room amenity

King Suite With Spa Bath

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Room amenity

Studio, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Suite, 2 Bedrooms, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 650 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedroom, Accessible, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Bedroom, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Studio Suite, 2 Queen Beds, Non Smoking

Executive Studio Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Executive Studio Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 650 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

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About this property

GrandStay Residential Suites - Eau Claire

Hotel in Oakwood Hills
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Housekeeping is available on request.
GrandStay Residential Suites - Eau Claire offers 53 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, GrandStay Residential Suites - Eau Claire provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a fireplace in the lobby. Onsite self parking is complimentary.

GrandStay Residential Suites - Eau Claire is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Property is also known as

GrandStay Eau Claire
GrandStay Residential Suites Eau Claire
GrandStay Residential Suites Hotel Eau Claire
Grandstay Residential Hotel Eau Claire
GrandStay Residential Suites Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Eau Claire
GrandStay Residential Suites - Eau Claire Hotel Eau Claire

GrandStay Residential Suites - Eau Claire Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1010 reviews
Rating 8 - Good. 254 out of 1010 reviews
Rating 6 - Okay. 123 out of 1010 reviews
Rating 4 - Poor. 41 out of 1010 reviews
Rating 2 - Terrible. 39 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Customer service was fantastic on the evening of 1/3 lam
Stayed 1 night in Jan 2026

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, efficient friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Stayed 2 nights in Nov 2025

4/10 Poor

Harmon

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Front desk was empty most of the time. Breakfast struggled to be fully stocked. Looked like one guy was doing everything. Hot tub was broken.
Stayed 1 night in Dec 2025

4/10 Poor

Lacie

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Staff & service
The two room suite was ok. The beds were not comfortable at all. We spent 4 nights and I had to ask for toilet paper multiple times. They often would forget when I would call. The bathrooms by the pool, and by the conference room were not clean. Always trash on the ground, no TP in one of them for at least 2 of the 4 days we were there. The pool towels were never in the pool room. I had to ask for them nightly. The breakfast was slim pickings. The gravy both mornings barely warmed. I chose this hotel because the location. It is close to my daughter, shopping and dining. Being familiar with Eau Claire, I thought this was good a choice. I do not see myself staying there again with my family.
Stayed 4 nights in Dec 2025

2/10 Terrible

Frances

Manager/attendant was awful
Stayed 1 night in Dec 2025

10/10 Excellent

kurt

Stayed 2 nights in Oct 2025

10/10 Excellent

Jolisa

Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
It is good
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2025

8/10 Good

Dean

Traveled with family
Liked: Amenities
We stayed 2 nights. The room was not cleaned in between nights. Room was spacious. No extra rolls of tp. Had to ask for new one first night. Breakfast was ok. Both morning we went they ran out of some food.
Stayed 2 nights in Dec 2025

8/10 Good

Lauren

Stayed 1 night in Dec 2025

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, amenities
There are spider webs everywhere in the lobby, the toilet didn’t flush right, when we complained they brought us a plunger instead of moving us to a room with a working toilet. After spending one night we decided to leave and not stay another as I didn’t want to have to plunge the toilet after every use!!!
Stayed 2 nights in Dec 2025

8/10 Good

stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The first time we stayed here the room was excellent on 3rd floor. the next time we stayed here on 2nd floor the hallway was full of tobacco smoke and the room was less clean and comfortable than the first one. the room looked old and we couldn't adjust the temperature as we did on the first stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Mythe

Stayed 1 night in Dec 2025

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The room was generally clean. Breakfast is well enough set up with variety. Location great.
Stayed 1 night in Dec 2025

6/10 Okay

JoAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 3 nights in Dec 2025

2/10 Terrible

Jeramie

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Pullout mattress was piss stained and there was a vape in the cushions,when we brought it to the staffs attention they couldnt care less.
Stayed 1 night in Dec 2025

8/10 Good

Curt

Stayed 1 night in Dec 2025

10/10 Excellent

stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was firm to hard. Otherwise all very very excellent.
Stayed 1 night in Dec 2025

2/10 Terrible

Kaylee

Stayed 1 night in Dec 2025

10/10 Excellent

JULIE

Liked: Cleanliness, amenities, property conditions & facilities
Clean room that was well appointed. Hotel was very quiet. Zero issues checking in or out. Was one of the most pleasant hotel stays I have had in awhile. One of the best things was hotel hallways and rooms didn't smell like weed which has been a common occurance lately even with staying a nice hotels. Will stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

Jilliann, Rhinelander

Stayed 2 nights in Dec 2025

8/10 Good

Dennis, Eau Claire

Stayed 2 nights in Dec 2025