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Overall, it was three stars out of five. The room could've been cleaner; I tend to be very picky in this area. I could've pressed the issue, but our time spent in the room was very limited. The property is dated, could use some updating, but feasible. The staff were very courteous and there were no issues at all. The location is great because once parked, you can walk the entire downtown area without having to get out in traffic. If you're looking for a place just to lay your head and the rest of the time is spent on the move, not a bad place to stay.

The hotel was well maintained, room was spacious and clean. Staff were very friendly and helpful.

Great distance to various things. Staff were kind and helpful. Place was perfect for our group of 5 (3 adults 2 kids) they had a pool table and ping pong table the kids enjoyed using. Will definitely stay here again!

This is a beautiful hotel in a good location . We rented a suite and the room was amazing. The only reason I have it a four and not a five is because the bed was not very comfortable and there was not a door to separate the living room from the bedroom , which is normally not a big deal but the shades in the living room did not block out any light so the bedroom was never dark and I like it dark when I sleep .

Beautiful place. Amazing views. I would stay here every time. The property owners were very nice and answered any questions I had. They made sure I was taken care of. If you are in pigeon forge or gatlinburg, stay here.

So perfect. Three year old loved it.

Fun place to stay. Kids liked the pool and slide. Minor thing but when we got to the room none of the lights worked. We tried finding a master switch but couldn't find one anywhere. Went back to the front desk and they let us know it under a curtain. The location should probably be explained at check in. Then no hand soap. Went back to the desk and they gave us some. Overall a good stay