Search Deals on

Eastern Tennessee Vacation Packages

The place all together was very quiet and no issues. My main thing is the AC. We had an upstairs/downstairs unit and the upstairs would not cool, we all had to sleep with no blankets & that’s an awful nights sleep. The phone number on google was not up to date so trying to get ahold of somebody to figure out check in was a hassle & the number it has on the building to call if you check out before the building is open is not a working number also. The place was very cute, very quiet, & the staff is VERY FRIENDLY but for a family of six, we probably won’t be staying here again.

The room was clean, and very accessible to the national park

Room was clean and good location of hotel will stay again.

Quick and easy checkin. TONS of spiderweb all over the deck. Inside was clean, but needs a few updates (flashlight, lighter, labels for lights would be nice). Disappointed the hot tub wasnt full enough, so took a long time to reheat once we filled it enough. Hill leading up to cabin is very steep and Im glad we had an suv. A smaller car or lower one would struggle. There was also no access to the lower level of the cabin, no washer or dryer. Some of the curtains had water stains, and a large brown crack in the ceiling where water had leaked previously. Door frame around door on lower level deck, was pulling away from the wall, causing potential safety or animal access issues, but was ok.

Great place to stay far away from main road and quiet highly recommend

Wonderful

I would not recommend that you stay at the Brookside Lodge. The hotel has you sign a cancellation policy which states that you lose your payment regardless if you leave early. Now we understand the reason behind them having you sign before you stay. We found nine stink bugs crawling, flying or sitting on the walls of our bathroom and room. My husband and I were offered another room. My husband told management that he wanted to see the room first before agreeing to switch rooms. The bugs were also on the walls of the other room. We promptly packed our bags and found a hotel in Pigeon Forge. I would not stay here under any circumstances. It was a disappointing and disgusting experience.