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The Grand Hotel Eastbourne

5.0 star property

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Photo gallery for The Grand Hotel Eastbourne

On the beach
Indoor pool, seasonal outdoor pool, sun loungers
Reception
2 restaurants, breakfast served
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
$212
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
King Edwards Parade, Eastbourne, England, BN21 4EQ
  • Place, Eastbourne Beach
    ‪1 min walk‬
  • Place, Congress Theatre
    ‪5 min walk‬
  • Place, Devonshire Park Lawn Tennis Club
    ‪8 min walk‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, individually decorated, desk

Junior Suite

8.6 out of 10
Excellent
(10 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Classic Seaview Room

Premium bedding, in-room safe, individually decorated, desk

Superior Classic Seaview Room

7.6 out of 10
Good
(5 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, individually decorated, desk

Classic Room

8.6 out of 10
Excellent
(10 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, individually decorated, desk

Suite

8.0 out of 10
Very good
(1 review)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite (Master)

Suite (Master) | Premium bedding, in-room safe, individually decorated, desk

Suite (Master)

7.0 out of 10
Good
(2 reviews)
  • 872 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed

View all photos for Penthouse (Penthouse)

Penthouse (Penthouse) | Premium bedding, in-room safe, individually decorated, desk

Penthouse (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Side Sea View

Junior Suite Side Sea View | Premium bedding, in-room safe, individually decorated, desk

Junior Suite Side Sea View

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room - Side Sea View

Classic Room - Side Sea View | Premium bedding, in-room safe, individually decorated, desk

Classic Room - Side Sea View

9.6 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Classic Room

Superior Classic Room | Premium bedding, in-room safe, individually decorated, desk

Superior Classic Room

9.2 out of 10
Wonderful
(22 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Classic Inland Room

Superior Classic Inland Room | Premium bedding, in-room safe, individually decorated, desk

Superior Classic Inland Room

8.8 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Grand Hotel Eastbourne

5-star Eastbourne hotel with bar/lounge
Catch some rays at the beach or spend the day relaxing at The Grand Hotel Eastbourne's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Grand Hotel Eastbourne offers 152 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Eastbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, The Grand Hotel Eastbourne features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Victorian hotel also offers a seasonal outdoor pool, a hot tub, and a steam room.

The Grand Hotel Eastbourne is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Mirabelle Restaurant - This fine-dining restaurant serves lunch and dinner. Reservations are required.
Garden Grill - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 24 for adults and GBP 12 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Garden Grill
  • Mirabelle Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1875
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Pets are not permitted in the common areas of the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children aged 0-16 when booking dinner on a dinner, bed and breakfast rate. Breakfast is included for all guests who book this rate.

We should mention

The seasonal pool will be open from April 05 to September 13
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Eastbourne Grand Hotel
Grand Eastbourne
Grand Hotel Eastbourne
The Eastbourne Eastbourne
The Grand Hotel Eastbourne Hotel
The Grand Hotel Eastbourne Eastbourne
The Grand Hotel Eastbourne Hotel Eastbourne

The Grand Hotel Eastbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Phil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The stay was fine. Bit of a dated room and slow service at the bar. Room had those annoying curtains that don’t close properly so the room is bright at sunrise 😂 Beautiful location, great breakfast but the reason for the poor review is that I was silly enough to leave my toiletries behind And oh boy what a pain to retrieve them. Had to call four times and email twice before they sent them on. Just super disorganised.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property 👌
Stayed 1 night in Aug 2025

8/10 Good

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean,staff very helpful and friendly,
Stayed 2 nights in Aug 2025

4/10 Poor

Vik

Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Stayed 2 nights in Aug 2025

6/10 Okay

Donald

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Dead flys on window sills rubber casket hanging off window and old stains on windows from tea Bottle of water in room had been drunk out of not a 5 star anymore shame
Stayed 2 nights in Aug 2025

10/10 Excellent

jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. We were very lucky to be upgraded from our original room we had booked. Hotel very clean Easy to get around Definitely stay again
Stayed 2 nights in Aug 2025

6/10 Okay

Melinda

Traveled with partner
Liked: Cleanliness, staff & service
It's been about 15 years since I last stayed and I was slightly disappointed this time. The lamp on our dressing table did not work nor did the vanity mirror light in the bathroom. Also found a few curly hairs in the bathroom. The Spa is looking quite run down. Peeling paint, missing tiles and mouldy grout in the pool. Mould on the step. Generally did not feel very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Lynda, Maidstone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing weekend at the Grand - was there for our wedding anniversary that coincided with the Airbourne. Staff on the whole were amazing - the service was a bit intermittent at times, but it was a busy weekend for them so totally understand how difficult it is to get the resource right. We will definitely be back to stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel- great staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and classic building
Stayed 2 nights in Aug 2025

4/10 Poor

Janet

Traveled with partner
Liked: Amenities
Concierge service excellent. Room not as expected. Maintenance work (noisy) from next door before 9am. No pre warning. Waited half an hour to be served in bar both before and after dinner and ten minutes at breakfast after being sat at an unmade up table. Dirty crockery left on table from previous users in bar. Coffee served in chipped cup. In the end left early.
Stayed 3 nights in Aug 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, staff were so attentive. Good service, housekeeping cleanliness was great. Food at both restaurants was really nice.
Stayed 2 nights in Aug 2025

8/10 Good

HAWABIBI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at many 5 star hotels, this was average for a five star. It had old furniture, the swimming pool indoor was nice. The staff were friendly and lovely. The property could do with a paint-up. I had the deluxe room. The TV was very small for a room of the size, breakfast was okay.
Stayed 1 night in Aug 2025

6/10 Okay

Birbahadur

Liked: Staff & service

The rooms need upgrading not just decor

Check in was very good with friendly staff. Valet parking very helpful “Tony” was remarkably helpful. We originally booked a classic room. This was an attic room nowhere near as the measurements described on Hotel .com site. This room had a stale smell. We requested upgrade which was accommodated. Deluxe room although without any views was clean and airy. There was no fridge which is a must for my medicines. The housekeeping provided us with a small fridge . When plugged in we found the electric sockets where the TV was, were not working . We had to ask for shower caps Duty manager Bronwyn was very helpful and she herself sorted that out The evening meal in the Garden Grill was not to standard even the service meant to be silver service was not 5* Next day we wanted to use the pool & spa and found no Robes. Which were given to us after considerable wait. Our floor was very noisy with Children. The coffee was only decaf no normal tea bags. The best thing about the stay was Breakfast Very good. I would stay there again but expect better comfort probably will book a more superior room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jacqui

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an impressive grand old hotel with professional, friendly staff. We really enjoyed its position on the seafront and its two pools. However, parts of the hotel are very dated and staff were overwhelmed at breakfast, which meant service was slow and detracted from overall experience. The bed was too soft and pillows old and flat. The bathroom was a museum piece! For these reasons, we felt it was very overpriced.It needs alot of money spending on it to modernise it.
Exterior
Interior corridor
Stayed 2 nights in Aug 2025

6/10 Okay

jacqueline

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a lot of positive about the Grand. However were left with a rather bitter taste in our mouths after the upgrade/room bump and felt the staff were trying to fob off a room likely rejected on a regular basis for its noise issues and undesirable location by the bar seating. That being the case after hearing it was our 10 year wedding anniversary. I also heard the staff offering other guests wake up calls and talking them through the facilities as they checked in. We didn’t get the same helpful little rundown which further made us feel like we for some reason weren’t valued guests. I think for the price of the stay the Grand could definitely do better for its gusts. It’s the most expensive hotel in the area by a good deal and I assume this is based purely on the presence of the spa facilities. So unless you desperately want to use the pools or spar or money is no object, I would look elsewhere and save yourself some spending money.
Stayed 1 night in Aug 2025

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very nice, staff were friendly, heated outdoor pool was nice and so was the spa
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Lovely hotel with very friendly staff. Right opposite beach and short walk to pier. Breakfast was lovely, spa/pool great. Had a relaxed time and great sleep in the comfy bed!
Stayed 1 night in Jul 2025

8/10 Good

Ivan

Traveled with family and small children
Liked: Cleanliness, amenities
It’s a historical building - lots of character and grand looking! Close to the beach and seven sister cliffs. Some staff were super helpful, others were not. The building is old and some areas need work (ie. pool had missing tiles on the steps. Ceiling is peeling in areas.) it’s old but still nice. The doormen were all wonderful and very helpful!
Stayed 2 nights in Jul 2025

10/10 Excellent

natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025