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Cosy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$233* Per night/room May 22 - May 23

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Gatehouse

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Master Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfy King Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Super King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Alexander House And Utopia Spa features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 495 square feet (46 square meters) include conference space. This Victorian hotel also offers a spa tub, a fitness center, and a sauna. Complimentary self parking and valet parking are available on site, along with a car charging station.

Alexander House And Utopia Spa is a smoke-free property.

  • Free use of nearby fitness center
  • Express check-in
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Wheelchair accessible
  • Food and water bowls
  • Conference space size (meters) - 46
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Outdoor tennis courts - 1
  • Total number of rooms - 58
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Coffee/tea in common areas
  • Number of bars/lounges - 3
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1608
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Long-term parking (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Conference space size (feet) - 495
  • Laundry facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Alexander House And Utopia Spa offers 58 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This East Grinstead hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Designer toiletries
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Parking

Long-term parking (surcharge) , Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

AGs 3 Rosette Restaurant - This fine-dining restaurant serves lunch and dinner. Reservations are required.

Reflections Restaurant - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Room service (during limited hours) is available.

Spa Services

Utopia Spa has 29 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 29
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Nearby Activities

An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Fitness classes on site
  • Hiking/biking trails on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for continental breakfast: approximately GBP 15.50 per person
  • Extended parking fee: GBP 7.5 per night
  • Pet fee: GBP 40.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night
  • Facilities fee: GBP 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, Barclaycard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Pets allowed in specific rooms only

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Pet Policy

  • Pets allowed for an extra charge of GBP 40.00 per pet, per night
  • Dogs only
  • 1 total (up to 44 lbs per pet)
  • Food and water bowls are available
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Alexander House Spa
  • Alexander House Utopia
  • Alexander House Utopia Spa
  • Alexander House Utopia Spa East Grinstead
  • Alexander Utopia Spa
  • Utopia Alexander House
  • Utopia Spa Alexander House
  • Alexander House Utopia Spa Hotel East Grinstead
  • Alexander House Utopia Spa Hotel
  • Alexander House And Utopia Spa Hotel
  • Alexander House And Utopia Spa East Grinstead
  • Alexander House And Utopia Spa Hotel East Grinstead

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

Hotel Reviews

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