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Get an overview of this hotel
5-star East Grinstead hotel with free valet parking

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Indoor pool
Laundry facilities

Location

Situated near the airport, this luxury hotel is within 3 mi (5 km) of Worth Way Country Park, Tulley's Farm, and St. Margaret's Church. Wakehurst Place and Priest House are also within 3 mi (5 km).

Hotel Features

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and an outdoor tennis court.

Room Amenities

All 58 individually furnished rooms feature free WiFi and room service. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 19.50 per person (approximately)
  • Extended parking fee: GBP 7.5 per night
  • Pet fee: GBP 30.00 per pet, per night
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 40.00 per night
  • Facilities fee: GBP 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.00 per night.

Pet Policy

  • Pets allowed for an extra charge of GBP 30.00 per pet, per night
  • Dogs only
  • 1 per room (up to 22 lbs)
  • Food and water bowls are available
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Hotel Names

  • Alexander House Spa
  • Alexander House Utopia
  • Alexander House Utopia Spa
  • Alexander House Utopia Spa East Grinstead
  • Alexander Utopia Spa
  • Utopia Alexander House
  • Utopia Spa Alexander House
  • Alexander House Utopia Spa Hotel East Grinstead
  • Alexander House Utopia Spa Hotel
  • Alexander House And Utopia Spa Hotel
  • Alexander House And Utopia Spa East Grinstead
  • Alexander House And Utopia Spa Hotel East Grinstead

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

Hotel Amenities

Property Features

In addition to a full-service spa, Alexander House And Utopia Spa features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 500 square feet (46 square meters) include conference space. This Victorian hotel also offers a spa tub, a fitness center, and a sauna. Complimentary self parking and valet parking are available on site, along with a car charging station.

Alexander House And Utopia Spa is a smoke-free property.

  • Free use of nearby fitness center
  • Express check-in
  • Coffee/tea in common areas
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 3
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1608
  • Electric car charging station
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Free valet parking
  • Smoke-free property
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 46
  • Spa services on site
  • Terrace
  • Luggage storage
  • Long-term parking (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference space size (feet) - 500
  • Outdoor tennis court
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 58
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Alexander House And Utopia Spa offers 58 accommodations with laptop-compatible safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This East Grinstead hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Designer toiletries
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Connecting/adjoining rooms available
  • Number of bathrooms - 1
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Bed sheets not available

Parking

Long-term parking (surcharge) , Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

English breakfasts are available for a surcharge and are served each morning.

AGs 3 Rosette Restaurant - This fine-dining restaurant serves lunch and dinner. Reservations are required.

Reflections Restaurant - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Room service (during limited hours) is available.

Spa Services

Utopia Spa has 29 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 29
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, a fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Fitness classes on site
  • Hiking/biking trails on site
  • Golf lessons available nearby
  • Yoga classes/instruction on site

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