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Delta Hotels Durham Royal County

4.0 star property

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Photo gallery for Delta Hotels Durham Royal County

Exterior
Alfresco dining, serves lunch and dinner
1 bedroom, premium bedding, down comforters, in-room safe
Meeting facility
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Air conditioning
$100
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
Old Elvet, Durham, England, DH1 3JN
  • Place, Durham Castle
    ‪4 min walk‬
  • Place, Durham Cathedral
    ‪6 min walk‬
  • Place, Durham University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, down comforters, in-room safe

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, River View

1 bedroom, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, River View

8.4 out of 10
Very good
(5 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(51 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Family Room, 2 Double Beds

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Delta Hotels Durham Royal County

Durham hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite. Housekeeping is available once per stay.
Delta Hotels Durham Royal County offers 150 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 5 meeting rooms are available. This Victorian hotel also offers a 24-hour fitness center, a terrace, and a garden. Concierge services and wedding services can be provided. Onsite parking is available (surcharge). A total renovation of this property was completed in March 2021.

Delta Hotels Durham Royal County is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Cast Iron Grill - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Paddy and Scott's - This coffee shop serves lunch and light fare. Open select days.
Cast Iron Bar - This bar specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Cast Iron Terrace - This bar serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 10 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 11 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cast Iron Bar
  • Cast Iron Grill
  • Cast Iron Terrace
  • Paddy and Scott's

Things to do

  • 24-hour gym

Family friendly

  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1630
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - March 2021
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 for adults and GBP 8.00 for children
  • Fee for in-room wireless internet: GBP 10.00 per day (rates may vary)
  • Self parking fee: GBP 11.00 per day
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Durham County Marriott Hotel
Durham Marriott Hotel Royal County
Durham Marriott Royal County
Marriott Hotel Royal County
Marriott Royal County
Durham Marriott Hotel Royal County
Delta Hotels Durham Royal County Hotel
Delta Hotels Durham Royal County Durham
Delta Hotels Durham Royal County Hotel Durham

Delta Hotels Durham Royal County Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1009 reviews
Rating 8 - Good. 279 out of 1009 reviews
Rating 6 - Okay. 83 out of 1009 reviews
Rating 4 - Poor. 31 out of 1009 reviews
Rating 2 - Terrible. 14 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in the centre of Durham
Stayed 1 night in Aug 2025

6/10 Okay

Brandon

Liked: Cleanliness, staff & service

Mediocre and over priced

The hotel itself was clean, the staff were great and the bed was comfortable however our room was very dated, small and the bath was incredibly creaky. The quality of the breakfast was alright but it was Luke warm at best which let it down. Overall it was fine but you can get better at a lot cheaper rates.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay,
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Darren

Stayed 3 nights in Aug 2025

6/10 Okay

David

Traveled with partner, Traveled with family
Liked: Cleanliness
Has the potential to be much more, parts are very tired and our room was quite noisy. On check in the young male receptionist was brilliant and went above and beyond, his female counterpart was, in complete contrast, surly and rude. Breakfast was disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upgrade

Fast efficient check in with an upgrade to a suite!
Stayed 1 night in Aug 2025

6/10 Okay

Vicky

Business traveler
Liked: Amenities
Disliked: Cleanliness
The room and bathroom weren't the cleanest. Alot of hair on the floor. Grubby around the shampoo etc. Food was decent and service in restaurant was nice but it was really really slow. 90 minutes for 2 courses and only about 3 other tables in.
Stayed 3 nights in Aug 2025

6/10 Okay

Ross

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Expedia website was not upfront about the £11 per night parking charge. The hotel was a bit of a maze to get to room(lift, corridor, ramp, stairs, corridor). Typically soulless corporate hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Noisy generator running at 3am for hours. Then hammering and drilling at 8am.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again and recommend

Great location and lovely big room. Awesome location walk easily to all attractions and restaurants
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great comfort

Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Perfect Hotel.

The perfect hotel! Room 229, more like an apartment than hotel room. All spotless, and extremely helpful staff. Breakfast was usual buffet style woth plenty of other options if needed. Local for everything that was needed myself as well.
Stayed 2 nights in Aug 2025

4/10 Poor

Chia-An

Disliked: Cleanliness, staff & service, amenities
From my first interaction, I sensed that guests who are non-white or speak English with an accent may not receive the same warmth as others. While the front desk staff greeted the white guests ahead of me with friendly conversation, the male clerk (Gavin) became noticeably less cordial when it was my turn. He also failed to mention that housekeeping services must be specifically requested. Because of this omission, my room was not cleaned the next day — which I initially accepted without complaint. However, on the following morning when I requested housekeeping from a female clerk, she raised her voice and asked, “Did you book the housekeeping service?” When I explained that no one had informed me of such a policy, she offered a short, formal apology, yet her manner remained distant. The most unpleasant discovery came when I took a shower and noticed the water nearly overflowing. Upon checking the drain, I found it completely clogged with a large mass of hair from a previous guest (see attached photo). It was clear that the bathroom had not been properly cleaned before my arrival. To add to the discomfort, when I went down for breakfast one morning, I was told that “someone has already used your room number.” Although the staff eventually let me dine, the experience was awkward....
Stayed 1 night in Aug 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy hotel

Goid comfy bed in a nice room we were upgraded without extra cost. Wifi a bit patchy when the hotel was busy. No problem at all parking although of course there is the extra cost. Good location for central Durham
Stayed 2 nights in Aug 2025

2/10 Terrible

Chia-An

Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel with history which was central to the centre of Durham. The staff were helpful and welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet place to rest on our journey up north. The staff was helpful, the beds were comfy, and the room was unexpectedly large for England. Breakfast was delicious. Only bad part was that there were not enough usb charging ports by the bed, but it’s not a big deal. Probably our best stay on our England trip.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice 2 night stay at the Delta Durham. Staff were friendly and eager to help. One small issue was that we were not made aware at check in that we had to opt in to having our room serviced and therefore this was not carried out after our first nights stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Nicholas

Stayed 4 nights in Jul 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, quiet hotel close to old Durham. Staff were very friendly and helpful, and particular kudos to those working the evening shift in the restaurant and bar.
Stayed 2 nights in Jul 2025

6/10 Okay

AE

Liked: Cleanliness, property conditions & facilities, room comfort
Good location Comfortable room Clean room and bathroom
Stayed 2 nights in Jul 2025