4/10 Poor
Brian
Apr 29, 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I arrived late on Friday afternoon by myself I was running late for an appointment and dropped my bags and left
When I got back late Friday night I just went to sleep after a long day traveling, when I awoke on Saturday and actually saw the condition of the sheets I was concerned I checked the sheets on the opposite side of the bed from where I slept and it was also soiled with his knows what, really disappointing. I showed a video to the manager Theo who was very nice and helpful he sent the house cleaners to change the sheets, but they did not change the pillow cases which were also soiled they left me 4 pillow cases and I asked was I supposed to change get them myself, of which I am More than capable but that’s not my job, when I asked them to do it I got attitude from the senior housekeeper who’s job it was to supervise and if she had done so in the beginning there would have been no issue Again great location. Nice hotel great front desk staff
Brian
Stayed 2 nights in Apr 2025