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Dickens Vacation Packages

Very disappointed my family and I were sitting outside their patio. An EMPLOYEE came up to us and said,” before you get comfortable you can’t eat those sandwiches!” But on Friday people can have pizza brought in?? Very disappointed in this hotel. Make sure before you book you ask them if the “Hot tub/ Spa” is working. The pool is not heated. Yes it’s hot in Texas just think of doing a cold plunge.

The motel seemed like an abandoned building where the homeless had taken over. It was creepy! My husband and I are in our 70s. There was no elevator and we were on the second floor at the back of the motel. The exterior door by the staircase did not close and remained open about 4 inches. The mattress was in the shape of a V and was very thin. The TV did not work. I had booked a 2-night stay, but we left early in the morning after the first night. It was a waste of money on our limited budget. The bathroom on the first floor was disgusting! All the toilets were full and would not flush.

Average condition but price fairly represents that. Comfortable bed and was quiet at night.

Best thing: front desk attendant allowed me to check in 45 minutes early. She was very nice. I was on the 4th floor. Ice machine did not work. Blow dryer in room did not work. Went to lobby to purchase water, dt. coke, etc....Would only take cash, no debit card. Overall, I would go 3.5.