2/10 Terrible
Karell
Business traveler
Jun 28, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing stay at the Wingate by Wyndham Detroit Metro Airport. From the moment you walk in, it’s clear that the hotel is poorly maintained. The lobby furniture looked like it hadn’t been cleaned in months. The elevator was falling apart—broken floor tiles, a loose control panel, and it was out of service for at least two of the five days I stayed.
The hallway carpets were extremely dirty, and the rooms weren’t much better. The bathrooms were tiny and in bad condition, and the pillows were some of the most uncomfortable I’ve ever used. The TV looked like it was from the 90s, with poor picture quality and static. Two of the lamps in my room didn’t even turn on.
If you want housekeeping, you have to request it—and even then, it took two full days and a complaint to the manager before my room was cleaned.
The only positive is the location—it’s very close to the airport. But beyond that, this hotel falls far below expectations and needs serious improvements.
Karell
Stayed 5 nights in Jun 2025
