When they cleaned the room, there were used mugs in the sink but they didn't clean them.
The bath room sink was wet. They didn't change this piece of paper that is placed under the glass. I made reservations for a 4 beds room, thinking it would be begger than regular rooms. But it was the same size but full of beds that we couldn't move in the room
Traveller from sh
This family-friendly Mecca hotel is located in the historical district, within 2 mi (3 km) of King Fahad Gate and Abraj …More
We stayed at the hotel for two nights in two rooms. Amazing location and fantastic breakfast. The hotel staff got us our first room right away. The second room took a little time but the staff were very courteous and even upgraded us when they weren't able to get us rooms next to each other. Our return flight got delayed due to an incident at DXB and the staff accommodated us by allowing late checkout at 5:00pm. Mr. Hating and Mr. Ayman deserve kudos for excellent customer service. Thank you for a great stay.
Traveller from Bellevue, WA
Situated in Medina, this luxury hotel is within a 10-minute walk of Prophet's Mosque and Bin Dawood. Baqi Cemetery and Al …More